Customer Ratings & Reviews
- Model:
- GA00639-US
- SKU:
- 10538496
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Moving up from the Mini
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a Christmas gift. Moved my Google Mini into the bedroom and set Google Nest Hub Max with Google Assistant in the kitchen. It took some patience to set it up. It requires quite a bit of counter space compared to the Mini and it reacts differently. Overall, however, it's a nice addition to my home and I'm getting used to it.
I would recommend this to a friendGood device for the living room
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I frequently make video calls from work to home and this was a good choice. We use it to play music, podcasts, and set alarms.
I would recommend this to a friend- Pros mentioned:Sound quality
Video is great but product is limited
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this provides great video quality but the overall product is very limited. You can't add apps or search the internet. Basically you can video, check the weather and see recipes and headlines. Also you can only do group chats on your phone app and not on this product.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Wendy,
Thanks for leaving your feedback with us. We're sorry to hear Google Nest Hub Max didn't meet your expectations.
While you can't install apps on Google Nest Hub Max, there are 3rd party apps for Google Assistant that you can link and interact with on Google Nest Hub Max. Aside from helping with your daily routines such as checking the weather, the traffic, the calendar, and recipes, you can also personalize your experience by playing games, playing videos and music from your favorite streaming platforms. Although you can't directly search with a browser, you can ask Google assistant any question and get relevant results. You can take a look at the following link for more information: https://assistant.google.com/
Group messaging is not supported on Google Nest Hub Max, but you can make audio and video calls with the help of the Nest camera on Google Nest Hub Max.
We also update the products and features often to improve our services and your experience. If you need further assistance, we are always available to help via our Google Nest support page.
Google Max Hub
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Hub to have to check cameras, adjust thermostat, turn on security system. I dont like the camera too much. It comes on when its not supposed to, so we leave it off 99% of the time.
I would recommend this to a friendBrand response from Nest Support
Posted .If you’d like to turn the camera functionality on or off for your Nest Hub Max, you can do so from the device settings menu or from the live view page. Make sure your mobile device or tablet is connected to the same Wi-Fi or linked to the same account as your Nest Hub Max.
- Open the Google Home app.
- Touch and hold your device's tile.
- At the top right, tap Settings > and then Nest Cam.
- Turn Home monitoring features on or off.
Nest Hub
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a must have product for smart homes. It allows you to Integrate Music, Lights, thermostat and more. Recipes are easily stored and voice commands are most convenient. You can also control this using Google Home App for remote access
I would recommend this to a friend- Pros mentioned:Screen size
Good home assistant device
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This smart home assistant has big screen and good resolution
I would recommend this to a friend GREAT DEVICE
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE IT! Wife is supper happy with purchase. Nice integration with YouTube Music among other features.
I would recommend this to a friendNest Hub Max
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product quality is consistently outstanding, exceeding my expectations every time.
I would recommend this to a friend- Pros mentioned:Ease of use
Great for looking up recipes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ease of just asking Google to show me a recipe!!
I would recommend this to a friend Great for controlling smart home features
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great as an alarm clock, also great for turning lights on or off and adjusting thermostat.
I would recommend this to a friendExactly what I was looking for and expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.exactly what I was looking for. i like the calling feature and the communication feature with my other good devices. I added lights and my cameras to it and it works great. I got this when it was on sale so it was worth it to me.
I would recommend this to a friendSafety First!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely worth the purchase! Would definitely recommend to my friends and family. We got this because we recently had a baby and wanted to start upgrading our home to a smart home to make things easier on us.
I would recommend this to a friendGrandsons gif
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We already bought one for ourselves. This was a gift for our grandson who loves ours. Great product.
I would recommend this to a friendGoogle mini tablet
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it i got it for my mother so she was able to video call and listen to her music while she cooks and she loves cooking so whatever makes her happy
I would recommend this to a friendGreat Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife as a gift and so far she absolutely loves it, not much more to say other than it works as expected.
I would recommend this to a friend- Pros mentioned:Sound quality
ok
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't understand English.The camera takes a pitcher of me everytime i walk by it and sends it to my phone so i have to shut it off.To expensive for something that only can play music. I ask it questions all the time and doesn't know half of what i ask.
No, I would not recommend this to a friend Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google is perfect recommend to all ages from geriatrics to toddlers..user friendly for sure
I would recommend this to a friendGoogle Nest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device. It answers so many questions. I use it all the time in the kitchen. For weather. For general news.
I would recommend this to a friendVery pleased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second time to purchase. Does everything we need. Especially the photo shuffle frame with family.
I would recommend this to a friendNice hardware but don't buy for seniors
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The hardware for this device is excellent. The software setup, however, is a nightmare. The device is actually a dumb slave to multiple apps that have to be on an individual's phone and working just-so. Simple actions like changing the network settings are like pushing wet ropes. I have spent over 20 hours trying to get the settings to work remotely for my (senior) relatives. The lack of documentation (except in fragmented Q&A) makes it harder to interpret what these apps need to work correctly, and the lack of phone support means there is nowhere to turn for help. If you are GenZ / Millennial, it will be easy for you to set up, why not just use your phone?
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Quasymodo,
Thanks for your feedback. We're sorry to hear of the difficulty you have setting up your Google Nest Hub Max and the lack of phone support. We have been greatly affected by the pandemic. But you can still rely on us to provide the support you need and we'll do our best to provide support via chat and email channels as well as other social media platforms.
If you're still having issues, we'd like to learn more about your experience and have a deeper look at what may be causing it. Please reach out to our support team as we'd love to work on improving your experience here: https://support.google.com/googlenest/gethelp