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Customer reviews

Rating 4.6 out of 5 stars with 4123 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 4,123 reviews
  • Rated 5 out of 5 stars

    LOVE this product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google did a great job on the Hub max. The following feature really does a good job! I love being able to ask for a recipe or how to do something, and there it is hands free. I would highly recommend this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Counter top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to get it to work with my door bell but not yet Other than that good

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, ScottD! We’re glad that you like the Nest Hub Max. We hear your concern about getting it to work with your doorbell. You can connect your Nest display and set up visitor announcements to get notified when someone rings your doorbell when you’re home. You'll only get visitor announcements on your speakers and displays if they are set up in the same home as your doorbell in the Home app. This link can help: https://support.google.com/googlenest/answer/7672451

      You can also use your voice to stream your compatible security camera doorbell video to any Nest display. More details are available here: https://support.google.com/googlenest/answer/9137164

      If there’s anything we can help you with, feel free to find us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Get it!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a birthday gift for myself! I love it. Definitely a happy customer!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for price when discounted

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised, problems with mesh wi-fi like all Google nest, home, stuff....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this primarily for my wife to use in the kitchen. She absolutely was against it at first but is in love with it now. Now she interacts with it daily and it has become an essential item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smart assistant in the market

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I bought this was to have my pictures automatically show up from my google photos account. Does this one trick great without me ever having to intervine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest HUB

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my nest HUB! It is awesome. I never have to wonder about anything because it knows it all. From directions to the weather to any recipe. Its the greatest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad we purchased it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product pairs well with other nest products. We use it daily. Nice addition to our home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who needs light switches anymore?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HubMax is amazing! Use voice commands for everything now. Git a smart plug and the Hub Max even turned in my Christmas tree!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok to buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They need to improve understanding the question and also sometimes it just shows the search result on screen and we are far way from it.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Swapnil! Thank you for taking the time to share your Nest Hub Max experience. We apologize for any issues you've encountered with the performance of its Google Assistant. We want to know more about your concern so we can provide you with the best help possible. We recommend reaching out to our dedicated team of specialists on the Google Home Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Hub wins

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything all in one. Nothing more convenient and better. Easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good unit for the price.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and performs as it should. I wish it had more features or the ability to install apps to expand it's capabilities. Otherwise a good display.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi davez, thanks for sharing your experience. We’re glad that you find Nest Hub Max great, and we do appreciate your insights. Your feedback is important to us, as it will greatly help us in improving our products and services. If you need any help, our support team is always available. Please feel free to contact us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Its mediocre

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t recognize voice all the time=annoying. App functionality =annoying. Sound is really loud which is the only thing i like.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi LotusFlowerbomb, thank you for posting your review on the Nest Hub Max. We're sorry to hear that your experience with the voice recognition and App functionality has been less than ideal. May we suggest that you retrain your Nest Hub Max to better recognize your voice as this may help with voice control. We also suggest adjusting the Hotword sensitivity as it may also be helpful with the issue. You may follow the steps below to help improve your experience:

      Retrain Voice Match:
      - On your phone or tablet, open the Google Home app.
      - At the top right, tap your Profile picture or initial and then Assistant settings and then Voice Match.
      - Tap Teach your Assistant your voice again and then Retrain.

      Change Nest Hub Max's Hotword sensitivity:
      - Open your Google Home app.
      - Select your Nest Hub Max.
      - At the top right, tap the Settings (Gear) icon.
      - Then tap Audio.
      - Then tap "Hey Google" sensitivity and adjust the slider to make your Nest Hub Max more responsive to the Hotword.

      If you've done these steps already or if the issue still persists, then we advise that you contact us so we can assist you further with this and check the functionality of your App as well. You can reach our support specialists on our Google Help page through this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just wonderful and I’m getting another one does everything and acts as a house video camera really good buy thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for Money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product! Overall satisfying experience connecting all features from Photos/YouTube Music to organizing Daily routines! Not to forget the NestCam feature!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not great but not horrible. The sound is a little muffled and the bass isn't deep at all but I guess you can't expect audiophile sound from something so small. I wish it was more customizable such as being able to add clock faces or change the alarm sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the product!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend it for those for those who’s trying to build a Google ecosystem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Device.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased to replace the first generation Google Smart Display. After several years of use, the old one started having connection problems. The new one is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google home

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our google home and all of its functions. Music, lighting, reminders, you name it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it every day i love it, talk to google and get some cooking recipes

    I would recommend this to a friend