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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4123 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 4,123 reviews
  • Rated 5 out of 5 stars

    My first Nest device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Nest device. Excellent hub to tie most of your smart devices together. Love video calls with Duo. Looking for connectivity with Ring and Samsung Smart things.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the most part. Some apps are not good like Netflix. You can only search using voice. You can’t even scroll on Netflix

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, drummer. Thanks for sharing your feedback about playing Netflix in the Google Nest Hub Max. There are multiple options for you to enjoy your video-streaming apps using the device. You can use voice commands, cast from compatible smartphones and tap on the app tray once Netflix is linked. If you need assistance with any of the options, you can reach us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Google next max

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and it's nice to be able to answer a duo call and have the other person see us on it. Also works great with the rest of the google home products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful and easy to use!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this Nest Hub as a Birthday Present and as Best Buy was running a promo I got a Google Dot as a gift. I wanted to get one for my mom but unfortunately Google doesn’t recognize a Russian language.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have my smart home with google and it is supercool have everything linked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Hub Max!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this! It sits in our kitchen and is so handy for everything we need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Out of the Box review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a little while to discover how to find and control the functions I wanted to use. I wish they had operating and more detailed instruction without going on line to fine the answers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good assistant, okay interface

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like other google assistant products it works really well. However the interface is bulky, clumsy and hard to navigate. The interface also lacks the ability to customize it.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Dylan, thanks for sharing your review on Nest Hub Max.Your feedback on the interface is appreciated and we're sorry that your experience with it was less than ideal. Rest assured that we'll relay this to the right team for updates we may provide in the future. In the meantime, if you have additional questions or need further assistance please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    A must have for any smart home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The next hub max was a purchase I never knew I needed. Having this in my kitchen has been great for recipes and entertainment. I use the voice feature so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest Hub Max

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for your google nest setup. Good software to back it up as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a bunch of Google products but this is by far is my favorite, it does so much and is so much fun to play with it's like having my Google phone without having to hold it!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    'Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great product with a good price! It's my constant companion in my kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can do many things. Watch videos, movies, watch your video doorbell.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Highly dependable on Youtube Premium Subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is great on it's own. Good video quality but however, it became irrelevant to me when the free youtube premium expired. I couldn't choose any songs any more.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Chichi, thanks for taking the time to share your feedback. We’re sorry to learn that you’re not able to play any music on Youtube with your Nest Hub Max.

      For your Youtube music, some music services provide limited experience when you prefer to use the free version for their services. YouTube Music Premium account is needed so you can play content on demand. You can also get specific songs and albums along with music based on genre, mood, or activity, and YouTube Music’s curated playlists. You can still play music while you are on free service, but you'll get a station of songs inspired by the song, album, or artist you asked for.

      Your feedback is important to us, and your satisfaction is what drives us in improving our products and services. If you need assistance, you can always contact our support team here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and you can even play Netflix on it. Defintely worth it. Plus it finds the stuff on youtube more easily than the Lenovo display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it on sale to try it and it works very well. Screen is great also the sound. You can play Netflix, YouTube, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    Wanted to love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to love it I wanted it for the pictures frame but if you mute the mic switch on the back a big fat mute mic and camera off icon appears on the screen annoying me and the wife when we just wanted a family photo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product jut wish it has more options to add other device on there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Hub Max is great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very usefule fixture on my kitchen counter. I love the voice control of the home automation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Finally something that works.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE IT. It is so good to call to another part of the house and speak without yelling. It also reminds me of important dates and even controls my lights. It's awesome but the vid is choppy at times. I think that's my internet provider.

    I would recommend this to a friend