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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4123 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 4,123 reviews
  • Rated 5 out of 5 stars

    Google Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Christmas gift. Have not opened yet. Price was right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very good I’m really appreciate myself that I make choice of it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent device, but not for music lovers.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is great in theory, but chances are you probably already own a device that does most of everything that this does. Video quality is good as well as music. But at max volume distortion is prominent.

    I would recommend this to a friend
  • Cons mentioned:
    Night vision

    Rated 2 out of 5 stars

    Not impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried this product for the camera to secure my home. There is no night vision and the home screen doesnt lock for my use only. The voice control is only supposed to work with my voice but it still allowes everyone in the home to use it. This my work for someone else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it much better than alexa picks up your voice better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded from Lenovo Smart Display

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Lenovo Smart Display for sometime now. The new Google Hub Max is so much more advanced and I love the gesture controls and the fact it works so well with the Nest Ecosystem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google verses Alexia

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took a minute to write a review because I wanted to compare Google to Alexa...well 6 months later I must say Google is the best hands down...it provides way more info...imo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasantly Surprised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't sure I'd like this gadget but. boy was I wrong! I love it! Everything from streaming ny favorite FM radio stations, to watching youtube videos - it is definitely staying!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hub

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great addition to my home. Has to be reset sometimes because it will stop alerting to movement. I have used mine for 2 years.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi, CEB17! Thanks for sharing your feedback with us. We're glad that you're enjoying your Nest Hub Max. We're sorry to hear that you had to reset the Nest Hub Max sometimes to make it work for the alerts. We want to know more about what's happening and we suggest contacting our support team so we can assist you and check on your Nest Hub Max. We might need to perform some troubleshooting steps that may help resolve your concern. Reach out to us here anytime: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kidd love it and use it all the time. I live the automation options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hub Max is great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're enjoying the hub Max, it integrates with the rest of the Google suite very well including the doorbell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice little gadget to have around

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying this device. I’ve use it to control my Google Nest thermostat, search for recipes, listened to music, etc. It’s got great volume too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY IT!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVEEEEEEE MY GOOGLE NEST! Don't hesitate to buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Max hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second purchase of the Google Hub Max and i am so happy with each unit .The voice activation is so easy ...The set up is simple...great service from BEST BUY !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hub

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this for a year now, and absolutely love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one I bought well worth it thank you Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love it, it's so convenient to control my smart lights an see ppl when they ring the Google doorbells

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome gift for the ones you love!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It,s the best gift you could possibly buy for someone you love!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not what i was trying to do

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a week it was nice but i was unable to view all my apps so i returned it to get a tablet for much cheaper and able to do what i was hoping this would of done

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sul

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own the silver grey one but this one stands out a lot more. I purchased as a gift and it looks fly on top of my son’s countertop.

    I would recommend this to a friend