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Customer reviews

Rating 4.6 out of 5 stars with 4123 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 4,123 reviews
  • Rated 5 out of 5 stars

    Love the ease of video calls, photos, and access !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great addition to our family communication! My husband and I bought one for each of our three daughters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Nest Hub. Makes a great digital photo frame in addition to connectivity with all our Google devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hey Google is my friend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greets me in the morning and starts the news. Sets my alarms and I am sure a lot more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Learning the Google Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was excellent. Uriah is so patient and so smart in teaching and problem-solving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hub max is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my hub max.... it does everything. I would definitely recommend if you don’t already have one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great. It's fun to be able to be outside of my home and talk to family members at home. Sometimes the Nest is frustrating while trying to select different programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great present for mom and dad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my parents. They love using this to keep in touch with me and my dog Coolio. Def a must buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Helper

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, it helps alot with everything, specially smart devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bigger is better.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picks up my voice very well.I can see from a distance.My eyes need help after turning 60.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was everything and more I love it and the workers brought the item out in less than 5 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hey Google

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lady absolutely loves it and fills it full of pictures of me and the kids they love asking it questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wished it recognized faces a bit better, otherwise it’s amazing! We love it!

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Rachel, thanks for taking the time to write this review about the Nest Hub Max, and we're glad that you love it. You can use familiar face detection (with Nest Aware) to teach the Nest Cam on Nest Hub Max how to recognise faces of people that you know and notify you when it sees people that you don't know. Over time, facial recognition becomes more accurate at determining faces that you know and can send you more helpful alerts. You can also manage your familiar face library to change a person’s name or remove familiar people from the library. For any issues with familiar face detection settings and notifications, you can find the steps to troubleshoot here: https://support.google.com/googlenest/answer/9281945

      Or if you'd like, you can get in touch with us anytime for real time assistance using this link: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Compatibility, Connectivity

    Rated 1 out of 5 stars

    Bad from start

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for one day. Set it up close to Google IQ indoor camera. It had trouble connecting to Netgear or CenturyLink while IQ camera has excellent delivery of video to android phones. Hub Max had displayed video once and went black for the whole evening. I did research and found that it had problems with many routers. So it is a problematic device.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Google hub

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good to have in the kitchen. Dont use more than one music streaming device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great functions, alot the google hub can do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all my google devices. This one is just as good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOGLE NEST HUB REVIEW

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still learning the features. It's working well for me. I like the morning weather and news feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying it as a great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best products from Google. Control all IoT devices from it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the nest Hub, we are a google family and it connects everything seamlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great,awesome,outstanding, we love it.. works great with my cameras... I'll end up getting another

    I would recommend this to a friend