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Customer reviews

Rating 4.6 out of 5 stars with 4123 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 4,123 reviews
  • Cons mentioned:
    Setup

    Rated 3 out of 5 stars

    My hub

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like display very enchanting dislike to long to set up

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Myjuk, thanks for sharing your review on your Nest Hub Max. We're sorry to hear that your experience with the device was less than ideal when it comes to the setup. If you're willing to give it another go or need assistance with the setup again, we recommend that you reach out to our support specialists so we can further improve your overall experience. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jared was efficient, very clear in his explanations and respectful. It was an excellent experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is goog

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is cool I enjoy It at all ver smart purchased I think lay a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CLS700

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really nice to have! I love it! It’s an item that speaks for itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great during this time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect for communicating. My daughter loves it and calls all the family on it all day everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Nest Hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly what i expected it to due It does all the items I want it to do and more .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great! The only time I have an issue is when I want to listen to music. At times it does not play the music especially if it tries to connect to pandora.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and is very helpful! I'm starting my smart home project and this is an awesome device.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    A little better than Iffy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor tech support. Disconnects a lot. My weak wifi does not help. Poor documentation and trouble shooting

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Patrick,

      Thanks for your feedback. We're sorry to hear your Nest Hub Max doesn't stay connected to your Wi-Fi network. We can understand this can be upsetting.

      We recommend checking the location of your Nest Hub Max. You may try moving the Nest Hub closer to your router and see if the symptoms improve. Outdated router firmware is also a possible reason. You may want to check if your router's firmware is up to date.

      You may also try restarting both your Wi-Fi router and Nest Hub Max to refresh their connection.
      To restart Nest Hub Max, unplug the power cord from your Nest Hub Max for a minute then plug it back in.
      To restart your Wi-Fi router, unplug the router from the power outlet, wait at least 60 seconds before plugging it back in.

      If moving does no good, and restarting your devices doesn’t help, perform a factory data reset on your Nest Hub Max then set it up. At the back of the Nest Hub Max, press and hold both volume buttons for about 10 seconds. The Google Assistant will play a sound to confirm that the factory reset started.

      Even though you may have already contacted our support team, we're hoping you will give us another opportunity to help you with the issue to improve your experience. You may reach out to us here: https://support.google.com/googlenest/contactflow Nest

  • Rated 5 out of 5 stars

    Nest Hub Max

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works as a great alarm clock. I watch a lot of youtube on this bad boy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google is really amazing!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice control center for all your smart devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my grandchildren are loving learning without realizing they are learning. they talk to google just like a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up. I'm still learning what it can do, but I'm happy with it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY FIRST PURCHASE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY FIRST NEXT PURCHASE. ITS GREAT. Will surely buy more Nest products for sure

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent addition to the home!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly like Google's home products. I'm only disappointed that the built-in camera does not have the ability to see at night. Otherwise it's a great device!

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 2 out of 5 stars

    Unfortunately Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 3 of these in store and unfortunately had to return them. Had way too many issues setting them up and there were glitches working with everything in my already established Smart Home. Would have rated this lower since I had to return them but I did like the features that were offered.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my parents to be used as a digital picture frame and can also do a whole lot more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great google assistant.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend this product to everyone, it has so many great features...i just love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functions great and seamlessly connects with all of our existing Goole products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, Its a great way to find out nobody comes to your house! Better safe than sorry! Thanks!

    I would recommend this to a friend