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Customer reviews

Rating 4.6 out of 5 stars with 4123 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 191 Showing 3,801-3,820 of 4,123 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    super great tool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my nest hub, working great, clear pictures, sounds great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good assistant

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the hub. I mainly like the photo frame function

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hub Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must need for any home. Connects to all your SMART devices

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this! Love that I can watch my shows and read the internet from anywhere I put it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Google Next Home Hub Max Whatever - Garbage

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t write reviews but these things are absolute garbage. I spent so much money on 3 of these things because I thought I wanted to replace my Alexa’s. What a mistake. It’s now been 3 months and I get more angry every day. They NEVER hear when I say something. 100% of the time I have to say it twice. I do not have a soft voice, I do not mumble, and I am no more than 15 feet away MAX. Even more ridiculous is that many times I will be right next to my kitchen device, but it won’t hear me. But the device 150 feet away in my sons bedroom will hear me but say that it doesn’t understand. There are many more faults. But this is the only one I have the patience to write about. Further evidence is that 2 weeks after I got them, I couldn’t get them to set up. The UI is impossible when configuring multiple devices, thermostat, cameras, smoke detector, and hue lights. So I had the geek squad out. They basically said I was making a mistake, and actually gave up before getting everything 100% working because it was too hard for even them to understand. Bottom line, don’t waste your money. Stick with rocket boy Bezos and buy the Alexa. Or if you really want this Google nonsense I’ll sell you mine for the fricken $250-ish I paid each

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thank you for sharing your review here with us. We can only imagine how frustrating your experience has been with your Nest Hub Max. We'd recommend that you reach out to our support specialists so we can assist you in identifying the cause of the issue and help in improving your experience with the interface and the device in general. If you'd consider giving your Nest Hub Max another go, please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 3 out of 5 stars

    not so good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    terrible software, half of ther features only work when they want to. integration is not good. google as a company is irresponsive.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, ScottL. We appreciate your feedback, and we’re sorry to hear about your challenges with using the Nest Hub Max. We’d be happy to help improve your experience if you can tell us more about your concerns. You’ll find our dedicated team always at your service here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google has good products can’t go wrong must buy..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice quality speaker! Love having the camera to make sure everything is good at all times

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Hub Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on sale to give to my Daughter for Christmas. She loves the bigger screen on the Max.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Home Hub

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect addition to go with a nest doorbell or a standalone Home Hub. Great picture quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for video calls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hub does what I expected it to do! Great for video calls

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart Display

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with the Google TV bundle.. works great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Setup

    Rated 1 out of 5 stars

    just a good speaker, everything else is unreliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    - doesn’t work with 10 mbps broadband internet - unstable connection with WiFi and devices - most complicated setup - good speakers - consistent sync issues

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Useful for when I am cooking!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can use it to pull up recipes when I am cooking.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty decent for around the house.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, a little disappointed in the sound from the speaker when docked and functionality doesn't exactly mimic the Google home display.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Kyle. We're sorry to hear that your experience with your Nest Hub Max has been disappointing. We'd like to know more details about your concern with the device so we can help find ways we can improve the performance of your device. Please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alot better than the smaller version

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker on this smart display really sounds amazing, perfect for medium sized rooms

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality item Would purchase agian no complaints

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Poor connection with Owl security cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor connection with Owl security cameras and Wes camera

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was actually some problems having set up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very advanced. Technician was very knowledgeable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed, but need to learn more. Got off to a good start.

    I would recommend this to a friend