Customer Ratings & Reviews
- Model:
- GA00639-US
- SKU:
- 10538496
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
- Pros mentioned:Ease of use
Worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great, can control my lights form my kitchen. Would purchase again
I would recommend this to a friend - Pros mentioned:Screen size
max
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great in kitchen. large display makes easier reading of recipes
I would recommend this to a friend Camara
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad at all so it’s about you guys like to buy and test it.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi HariB. Thanks for sharing your comments about your Nest Hub Max. We want to ensure that you enjoy the most of your device. Visit this link to learn more about what you can do with it: https://support.google.com/googlenest/answer/7130274?hl=en&ref_topic=7195641&sjid=17141370826605544630-NC
- Pros mentioned:Ease of use
Google
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second one I have purchased, very handy and easy to set up..
I would recommend this to a friend Screen is garbage.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Screen failing after 2 years. Avoid this product and don't waste your money.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there. We appreciate your feedback and we're sorry to hear that your Nest Hub Max screen has failed after two years. We understand your frustration and disappointment with this experience. The Nest Hub Max typically comes with a one-year warranty. However, you can check your specific warranty details by referring to your purchase receipt and we recommend reaching out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp
Get a smart Tv instead.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the thing's fault, but Amazon refusing to cross-stream is deleterious to consumers.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Brian. We’re sorry to hear that your experience with the Nest Hub Max is less than ideal. The Nest Nest Hub Max doesn’t offer direct or native integration with Amazon. Setup and controls are found in the Home app. We’ve taken note of your feedback as we’re constantly looking for ways to improve our products’ reliability, usability and use of various features.
For inquiries or if you have support concerns, feel free to contact us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Sound quality
Best Google Nest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great video and picture quality. Responds as I need it do.
I would recommend this to a friend - Pros mentioned:Sound quality
Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Very clear picture. Easy to hear noise outside
I would recommend this to a friend Small screen but powerful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only bad side is the screen is on the smaller side. For whatever reason, linking the software to your account IS NOT seemless either.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey YourIdol, thanks for sharing your feedback to let us know of your concerns about the Nest Hub Max, and we’re sorry to hear it didn't meet the ideal experience we want to share with you. We’d be happy to share this information with the right team for future improvements. Meanwhile, we’re hoping you can tell us more about your challenges, with linking the software to your account, so we can learn how to provide you services and assistance. Please feel free to find us anytime at: https://support.google.com/googlenest/gethelp
not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.come with no instruction. had this item for two months and have not been able to get it to work correctly.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, HeribertoT. We’re sorry to hear that you’ve had trouble setting up the Nest Hub Max — we get how frustrating this can be. Here are the steps to get your device up and running:
1. Plug in your Nest speaker or display.
2. On your phone or tablet, open the Google Home app.
3. From the Home tab, tap Add > Device > Search for device.
4. Choose the home you want to add your device to and tap Next.
5. Follow the in-app steps.
Here’s a link with more information: https://support.google.com/googlenest/answer/7029485
We’re here to lend a helping hand: https://support.google.com/googlenest/gethelp
- Cons mentioned:Compatibility
Google home max
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice wish it was compatible with ring doorbell though
I would recommend this to a friend - Pros mentioned:Google assistant
Nice Google nest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Google assistant. Only issue i have is that the nest camera isn't always working on the app.
I would recommend this to a friend Trouble Watching UTUBE TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having trouble with UTUBE TV. Had geek quad no luck . Tech spoke to Utube Tv person no help either
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, Blindman. We appreciate your feedback, and we’re sorry to hear that you’re experiencing some difficulties with your Nest Hub Max.
Sometimes, your Nest Hub Max might not activate when you say “Hey Google” or “Ok Google,” particularly in a noisy environment. If this frequently happens, you can make it more sensitive to the hotword. If you haven't tried yet, we recommend retraining Nest Hub Max with your voice using the Voice Match feature to better recognize your voice commands:
Retrain Voice Match
- On your phone or tablet, open the Google Home app
- At the top right, tap your Profile picture or initial and then Assistant settings and then Voice Match.
- Tap Teach your Assistant your voice again and then Retrain.
Change Nest Hub’s hotword sensitivity
- Open your Google Home app
- Select your Nest Hub Max
- At the top right, tap the Settings (Gear) icon
- Then tap Audio.
- Then tap "Hey Google" sensitivity and adjust the slider to make your Nest Hub Max more responsive to the hotword.
For additional questions, feel free to reach out to our support team so that we can take a look at the issue and help improve your experience here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Google nest
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great definitely a must have, and easy to set up.
I would recommend this to a friend A tablet might be a better Smart Display.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Smart Display, especially if you are invested in the Google ecosystem. Only downfall, not many product integrates with Google Home, Alexa has the advantage in this area.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi marcdi2010, thanks for sharing your feedback. We’re glad to hear that you like your Nest Hub, and we do apologize that the integration with Google Home isn’t yet available to some smart devices.
Our engineers and developers are always working with the integration to meet our customer’s expectations. In the meantime, we hope you will keep enjoying your Nest Hub.
If you have other concerns or questions you'd like us to answer, feel free to contact our support team here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Google assistant
A++++
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A+++++ excellent item and perfect with my parents house
I would recommend this to a friend Not worth 200+
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just get the 7inch. Had too many problems with adjusting thermostat it would not adjust and then it would and then it won’t does not let me see the camera to my front door via Vivint was hoping it would be for additional surveillance but honestly, it doesn’t show me my cameras, unless I just don’t know how to use it.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, Jordan. Thank you for sharing your concerns about your Nest Hub Max. We're sorry to learn that you're experiencing some difficulties with the smart functions of the device. It's important to us that we provide you with the best help possible and identify the cause of these issues you’re having. Please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp
Almost made the cut
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google hub max does everything it say except when trying to access the nest camera doesn’t work. I rebooted, disconnected from phone and tablets and still doesn’t work. I have to create a new home for me to get the camera working. So to use all other devices I have home 1 to operate with out any issue home 2 to use the camera on the hub. I already reach out to google a week ago through email and no response. Heading to Best Buy and return and it also crashed on me twice. Heading to Best Buy and return
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Gogo, we truly appreciate you for taking the time to share your feedback. We’re sorry to hear of your issue with the Nest Cam on Nest Hub Max, and that you haven’t received any response from our support team. We can see the convenience of having the camera working with your other Nest devices on the same home structure, and we understand your decision to return it since it failed for this purpose. But if you’d like to give Nest Hub Max another try in the future, we have our dedicated team always available for your support needs here: https://support.google.com/googlenest/gethelp
Not worth the money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is little advantage to having this over the 2nd generation one for a lot less. Won't connect to other Bluetooth speakers but others will. You cannot add any apps.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Beth, thanks for taking the time to share your feedback. We’re sorry to learn that you’re having issues connecting your Nest Hub Max to a Bluetooth speaker.
You can try doing the following:
- Turn on your Bluetooth speaker and make sure it’s in pairing mode. Press the pairing button on your Bluetooth speaker, if possible.
- Open the Google Home app.
- Make sure you're in the right home. The name of the home is at the top of the screen. To change homes, tap the arrow next to the home name.
- Tap your device.
- At the top right, tap Settings > Audio. If this is your first time to use Bluetooth on this device, tap Paired Bluetooth devices > Enable pairing mode > go back to Audio.
- Tap Default music speaker > Pair Bluetooth speaker. Your Google Nest or Home device will then scan for Bluetooth devices.
- Tap the Bluetooth device once it appears on the screen > Done.
- Your Bluetooth device will now pair with your Google Nest or Home device.For more information, you can visit this link: https://support.google.com/googlenest/answer/7672356
Your feedback is important to us as we’re always working to improve our products and services. If you need assistance, our support team is always here to help. You can contact us using this link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nest Hub Max Smart Display is very easy to set up.
I would recommend this to a friend