Customer Ratings & Reviews
- Model:
- GA00639-US
- SKU:
- 10538496
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
No camera only privacy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Are you kidding me, Google? You dont even think about keeping a camera privacy shutter? They have a digital buttom that turns off BOTH camera and mic. I’m out of words. I want to use mic to speak to the assistant but i dont want camera to be on - no body in your trillion dollar company woth 100,000 emplotees thiught about this? Jesus Christ.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Manxu. We appreciate your feedback on Nest Hub Max. We hear your concern about having a camera privacy shutter while keeping your microphone on, and we’ve taken note of your feedback. Meanwhile, you can turn on/off the built-in Nest camera in various ways:
- Ask the Google Assistant to turn the camera on/off via voice command.
- Turn the camera on or off from the Device settings of the Google Home app.
- Turn the camera off from Live View.
Please check the following link for more information: https://support.google.com/googlenest/answer/9449420. For other inquiries, you’re more than welcome to visit us anytime here: https://support.google.com/googlenest/gethelp
Don’t buy this unless you are totally google
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the unit started problems from the beginning. I have a google account using my yahoo mail. Everything was fine until I got verify your account from google so I did. All of a sudden I notice my calendar wasn’t sinking. It got worse. Was on the phone with google home for 5 HOURS yes that long. They not only can they not fix because they don’t know how now I lost all third party apps access, like Pokémon so that’s now gone. The unit doesn’t even work now since tgg BF en suggested I delete the google account. I got it back but it won’t wirk with the nest. You have to be full google, email fro Gmail etc. and it doesn’t wirk well with an iphone
No, I would not recommend this to a friendGreat product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. I would definitely recommend my friend to buy one for upcoming Christmas.
I would recommend this to a friendPoor Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality abd color is not balanced or in tone and volumn is not loud enough on phone calls
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hey there, MarineWifey30. We're sorry to learn that your experience with Nest Hub Max has been less than ideal. It's important to us that we provide you with the best help possible and identify the cause of these issues you’re having with your device. Please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp
Meh. Hopefully the OK will improve soon.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not play well with Wyze cameras. UX was kind of kludgy, hard to navigate to what I wanted. Great in principle, not so much in execution.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hey Geary, we appreciate your feedback. We´re sorry to hear that Nest Hub Max did not meet your expectations.
If you´re willing, we'd like to take a closer look at the issue you´re having with your Wyze cameras and Nest Hub Max. This will give a better idea on what may be causing the issue, and figure out a way to improve your experience. This will also give us an opportunity to answer any questions you may have about Nest Hub Max, especially about the navigation features. You can always count on us for your support needs, if you can reach out to us here: https://support.google.com/googlenest/gethelp
Great video calling device
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got several members of the family these for christmas to help everyone stay in touch.
I would recommend this to a friendsharpness
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When you put the camera to see the video in color, it is not clear sometimes
No, I would not recommend this to a friendSetup and system overall disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The most difficult device we’ve ever dealt with. After over an hour trying to set up everything from connecting to Google Duo, Assistant, Home, rebooting the system three times, and majority of apps we use not compatible with this, we’re returning it. You have to download so many Google apps and give access to your life plus your blood type in order for it to work. We’ve linked our Google Duo correctly, and it still was not working. We thought it’d be simpler than others, but turned out to be a terrible experience. Video quality not as good as other hubs.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi HubReview,
Thanks for taking the time to share your experience with us. We’re sorry to hear of the difficulty in setting up your Nest Hub Max.
If you haven’t returned your device yet, we'd like to learn more about your issue and have a look at what may be causing it. If you haven't contacted our support team, we would love to help you further if you can contact us at the Google Nest support page: https://support.google.com/googlenest/contactflow
- Cons mentioned:Setup
Trash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plenty of issues starting up and connecting. It took me about 4-5 set ups just to get it work and the nest cam function will not set up.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, thank you for providing us your feedback.
We understand it can be challenging to set up a new product and we'd like the opportunity to help. We want to know more about your current set up and identify the root cause of the issue with setting up the built-in Nest camera.
Please reach out to our support team so we can help improve your experience. You can contact us by clicking on this link: https://support.google.com/googlenest/gethelp
Nest
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The nest has come in handy in my house not only playing music but with security
I would recommend this to a friendChristmas gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for a gift but recipient was very happy and immediately set it up.
I would recommend this to a friendSmart
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Helps integrate everything seamlessly so i dont even have to think about it
I would recommend this to a friendGood product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, it is very nice and convenient. It's a nice addition to the house.
I would recommend this to a friendMediocre Smart Hub At Best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to use. Only slightly better than Alexa; VERY disappointed in Google for user interface and pairing ability of this device!
No, I would not recommend this to a friendFace recognition
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how this looks and work. Love the face recognition feature on it.
I would recommend this to a friend- Cons mentioned:Compatibility
Not compatible with Ring
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the unit, however it's not compatible with ring. Had to return.
I would recommend this to a friend Meta Digital System
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE IT!!!! Would buy it again .. telling my friends about it
I would recommend this to a friendLove my nest
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Great for storing fun memories, looking up recipes!
I would recommend this to a friendGreat
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the indoor cam built in to watch the pets while away
I would recommend this to a friend- Pros mentioned:Sound quality
Never called me back
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two guys that installed my TV hung it not level and did not connect the sound propely. Ruined part of our Christmas
No, I would not recommend this to a friend