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Customer reviews

Rating 4.6 out of 5 stars with 4121 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 4,121 reviews
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Bigger price & screen and hopefully worth it soon

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really, really want to give 5 stars to this because it's already helped me care for my home and live in parents, but still has some quirks and features to work out. I saved a year to buy the Max due to it's larger size (and much larger cost) than the regular Google nest hub, to use as master control/communication center from my kitchen. I I am close to having a Google mini speaker, hub, lights in each room to help me and my senior parents with added accessibility, safety and information and for the most part it's great. But it really needs more direct app features such as ways to open Google photos directly, actually search and use YouTube easier, be able to access Google apps and use Netflix and other included apps directly instead of having to stream from phone. It's also more difficult to save and access recipes than expected which was one of the main reasons to pay more for the Max vs the much cheaper Google Nest hub. Hopefully Google will get it together soon!

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi LinettePM, thank you for sharing your review of your Nest Hub with us. We're sorry to hear that your experience with the overall performance of the device has been less than ideal when it comes to integrating the apps better to the device. Rest assured that your feedback here will be relayed to the right team for potential improvements we may have in future updates. If you have additional questions or need further assistance with your Nest Hub, feel free to contact us on our Google Help page here ; https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Kitchen must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a kitchen must have from sitting timers to watching videos to even trying new recipes loving this thing and when not in use it doubles as a digital picture frame. And even though I’m an iPhone person I can still link it to my Apple Music and just ask Google to play me some tunes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Love it !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for the purpose of controlling my new smart gadgets (Geeni plugs and cameras) via the Google Max. Works great with the Geeni devices. Love the Hub Max for keeping track of my reminders, calendar, and telling me how my commute is every day. Great sound when playing music and YouTube videos. Glad I bought it !

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Sound quality

    Rated 5 out of 5 stars

    Hub love

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this hub. The video call function is awesome. The camera follows you around the room. Ths sound is great. Casting music and video is super cool. I love it!.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Nest Hub Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great addition! The hub max has a nice size screen and the sound is exceptional as we stream music all the time. Located in the kitchen we are constantly asking google for help .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Really enjoy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the ease of use, the display is great, read recipes in the kitchen. Very helpful with small tasks, timers, alarms. Good sound for music

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Pam loves her Google Nest Hub Max Smart Display

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy all my Google products, but this Nest Hub Max Smart Display is the best. It's the size of an Ipad, I use it everyday in my kitchen for cooking, news, tv series, questions for Google. I've been giving them at Christmas too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Works great, overall great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this even more than I thought I would. The functioning is pretty seamless, we can watch tv, check the weather, listen to music, everything. We put ours in the kitchen and it’s a really fun addition for when I’m cooking or doing dishes or entertaining friends

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 4 out of 5 stars

    It's big!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice upgrade from smaller Nest Hub. The gesture function surely is very nice to have. But unless bigger screen, better sound or camera is needed, it makes more sense to have 2 or even 3 Nest Hub rather than just one Nest Max. Also, our Nest Max seems to freeze occasionally and requires a reboot.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Seattleguy, thanks for posting your review. It's unfortunate to hear that your experience with the sound and camera of your Nest Hub Max has been less than ideal. We'd like to know more details about your Nest Hub Max freezing occasionally so we can help identify the cause and provide you with troubleshooting steps that may improve your experience. Please reach out to ur support specialists by contacting us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Great Assistant!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and big screen. Really responsive to voice and face. The NestHub will notice you looking at it from afar and become ready to respond. Great for use in kitchen as timer and recipe research. Works great with Spotify and sound is great.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Upgraded to Max Smart Display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like the upgrade! We bought it specifically to have video calls with our children. The display and quality of the camera are outstanding. Well worth the update. We also find the larger display much more useful for recipes and other queries. There are a lot of features yet to be explored.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great little device but wait untill its on sale

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little device but wait untill its on sale. I use Google Duo video phone a TON and this is super convenient. Callers love the auto panning and tracking. Google assist makes this a hub or centerpiece of your smart home. Music sounds great out of the speakers! Smart photo frame is fun.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Google Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After family member had one and I liked the size of the screen and camera made it more exciting to buy

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this hub in our kitchen and it's amazing. The display is clear and bright, it doubles as a Nest Camera and work with other cameras we have. Just a nice accessory when you are in the kitchen cooking

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it on Black Friday for $130 and it is so amazing to have in the house. Useful for cooking, music in the background, timer, photos etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What Can't The Nest Hub Max Do??

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hands free, visual and informative options you get with the Nest Hub Max is absolutely amazing. At least for me it is because everything I ask of it from making a call, show me this or that to find my phone, again simply helpful and amazing all wrapped in one. I say try it and I'm sure it'll make a lovely picture slide show screen if nothing else!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Don't worry you'll be happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I bought the Nest Hub Max. I have had the smaller one for awhile. This one is so much nicer, camera and speakers on/off capabilities and the screen is larger which is a big plus for me. I love the sound quality on the Max much more as well. Extremely happy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A Great Smart Display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed my new Google Nest Hub Max for about a month and half, and it is my favorite device in my Google Smart Home. There are many things I use it for. I listen to music, watch YouTube videos, movies, and TV shows on it, more so than my TV even. I control the rest of my devices with it, those devices being 3 Google Home Hubs, 3 Google Home Minis, and one Google Nest Mini. Of course the Nest Hub Max conrols all of my smart LED lights as well. The audio on it is excellent, and the screen has great color and sharpness. I also enjoy using hand gestures to stop and restart programs and music, and I am hopeful of new features to come on the device. It is a great addition to my smart home, indeed.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    If you want the camera version, get this one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my go to Hub out of the 2 versions. I prefer the one with the camera and bigger screen (10 inches) as apposed to the (7inch) screen with no camera. This has better speaker as well and has facial recognition. I have no complaints and bought 3. One for the Bedroom, kitchen and living room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Me likey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I own two of the smaller size hubs and she wanted the larger size for our living room and it makes a "huge", pun intended, difference. I highly recommend getting it if you like the android ecosystem. Great quality and great sound for a small device.

    I would recommend this to a friend