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Customer reviews

Rating 4.6 out of 5 stars with 4123 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 4,123 reviews
  • Pros mentioned:
    Camera, Screen size

    Rated 3 out of 5 stars

    Bigger nest hub with camera! Expensive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smaller nest hub ($50) is a good value if you don't need a camera. You can still make and receive Duo calls but the other person on the line will not be able to see you. If I make or receive the Duo calls from my nest hub max($200), the other person on the line can see me now, because it has a camera. Nest hub max has a bigger screen and you can watch stuff like Netflix, youtube, etc on the fly. Try looking up Echo Show with the camera, if you're buying for video calls primarily. They have a lot of deals going on.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Great Display

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my echo show 2gen and this thing is much better I like how you can do a full-screen clock and is louder. great buy

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 4 out of 5 stars

    Works great I use it everyday.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this everyday since I bought it. The screen is great and the sound is even better! I do wish it was able to play Netflix or Hulu. But for now it works fine with Watching YouTube videos.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not a Great Fit for Everyone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my parents to make it easier for my mom to play music and fun for cooking etc. Pictures are great. Cons: If you don't have a cell phone or app accounts (like my parents) the set up was a real pain! Although my mother loves the idea of being more technology based if you don't already know your music and artists its a bit advance. You will have an even harder time calling up songs if you have no idea who to ask for anymore. SO for anyone with speech challenges (from a stroke or just aging like both my parents are) this may NOT be the product for you. Its not age friendly. I would recommend it to someone younger than 60+ and that also depends on the person.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Great !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!!! Bought it for my kitchen and love the size of the display and it has a great sound too!!! Would recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    No more say 'Hello Google'!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my google nest with nest Hub max. I am too happy with the max. I can now make video calls with my friends and family handsfree and big screen. I can conversate with the hub like I am talking to a person, i do not have to say 'Hello Google'. what a relief!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Google Nest Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best Smart screen devices I've had since the smart phone was new. It is also a great Alarm Clock and music player. It has great sound no matter if your a light sleeper or a heavy sleeper it will wake you up almost in an instance after going off! 5 out of 5 Stars for me great product overall and it even plays movies and youtube videos very well a crisp high definition screen.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great smart device.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an upgrade from a smaller nest hub purchased previously. We use this primarily for viewing pictures and controlling smart switches and plugs. The screen quality is wonderful as our pictures from Google cycle through. Speaker quality is greatly improved as music is much more enjoyable and, of course, Google is much smarter at answering our queries than other devices we own. This is just a great device.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Love my Google Max!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! What a great addition to our Nest at home.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 4 out of 5 stars

    Google

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the big screen, and all the features, sounds good very good.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant, Sound quality

    Rated 4 out of 5 stars

    Google assistant

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a virtual assistant, this is one of the best, it responds very quickly to the commands you give it, it also serves as a surveillance camera, the sound is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great addition to your smart home

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Hub Max was a great purchase. I have had this for over a year and have been happy with it since. I use it in my kitchen for one a Camera to check anyone coming up from my basement when i am away and also as a display when cooking or cleaning. It has great options to use by itself but using your phone with it is what allows me to enjoy this product more. It does everything google assistant is suppose to. If you want to watch youtube it is limited on what is brought up for you but you can stream from the youtube app to this display. I would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Smart Display

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this display! I have 3 of the smaller Nest Hubs, a Lenovo Smart Display, and a JBL Link Smart Display. The picture and sound quality on the Nest Hub Max is great. I use it in my kitchen for recipes, music, and movies/tv shows while cooking and cleaning. The built in Nest Cam is a great added feature that obviously integrates perfectly with my other outdoor Nest cams and Nest security system. If you are a thinking about upgrading or starting your smart home setup this is a great item to start with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hub is great! I purchased it for my husband, who is very into technology. We keep in it the kitchen which is nice because you can watch videos while you're cooking or cleaning up. You can make phone or video calls when your phone is paired and can "cast" to it like you would to a TV to watch Netflix, Hulu, etc. Overall we are really enjoying this product. The only negative I want to point out is that it has to stay plugged into the wall, it does not have it's own battery to hold a charge to allow you to switch it from one counter to the next. That is the only reason I gave it 4 stars. Otherwise, it's awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good product at discount price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a bit of a hard time setting it up. Once it was set up though it's been great. I'm able to control all of my automations, look up recipes, the only thing that it doesn't do is do a video call with Alexa products which kind of sucks since my whole family has Alexa. Other than that it works great, looks great and is a nice toy to have around.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Thanks for the feedback, CallyP. We’re glad that you like the Nest Hub Max, and we’re sorry to hear about your experience with the setup process along with the video calling feature. We’ll pass this information along with the right team as we’re constantly looking for ways to improve our products and services. If you come across other support concerns that need immediate attention, let us know by visiting us so we can help you, here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. I have it in the kitchen counter and it’s very helpful announcing visitors, playing music and watching videos.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great product !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding performance from GOOGLE MAX HUB ..easy to set up and use. Clear pictures and easy to understand voice !

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Big Screen and options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large bright display with decent sound. Sounds and looks great in my kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Can view my cameras while in bed or whenever i place it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Cool device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google home is a lot better than the best Alexa device I've seen. Speakers are louder and screen is bigger as well

    I would recommend this to a friend