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Customer reviews

Rating 4.6 out of 5 stars with 4123 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 4,123 reviews
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Great Upgrade from Original

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to purchase the Nest Hub Max due to the bigger screen size. I use it for recipes and displaying photos and with the bigger screen so much easier to see. To get installed and everything on the network was quick and easy and the touchscreen does make it easy to get into the settings. The microphone, if you are not in front of the device appears to not understand what you are saying at times. The Nest that lets you see your place while you are away is nice to have to letting it always track your phone I am not sure I am about that. Overall I am really happy with the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Handy device for google ecosystem

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my purchase of a lenovo smart clock, wanted a more general purpose google device. Comes in handy for YouTube videos and things like weather reports, kitchen timer, answering trivia questions. I am probably not using it to its full potential yet, but I am working on that. Changing wifi settings is a bit more complicated than it should be. I like to periodically change the wifi and password for security reasons.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and function

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was thoroughly inpressed with the sound- especially for such a small system. The voice recognition is great. The screen has great touch sesitivity and video quality. This quickly became an integral part of my everyday life!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, big screen, good camera, audio/sound is great. Got it on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great addition for the kitchen!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google Hub Max is a great addition to the kitchen. We are able to save recipes, set reminders, watch/listen to anything, and even use it for calling. What is not to love about the item? I guess I could say it lags sometimes but for the most part it works pretty well in that regard. Have a microfiber handy for sure wiping off the screen often.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi GuySensei8, thank you for sharing your review. We're glad to hear that you're enjoying your experience with your Nest Hub Max. We'd like to improve your impression of the device and recommend that you reach out to our support specialists so we can identify the cause of the lag and troubleshoot the issue for you. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Very nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The larger screen and better speaker is great but the camera is really what makes this hub great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google hub

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a top of the line hub for my cameras. Big screen and good resolution.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. Is easy to use, love the speaker and sound

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great add to a new home!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should, great for getting information for the day, utilizing Nest thermostat and doorbell! Only issue is when losing my phone, the Google Hub Max will not ring my phone to help me find it, perhaps because the number is attached to me, but would be a great thing if they can fix that in an update in the future.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi LeeB, thanks for sharing your positive experience on Nest Hub Max. We do apologize if you encountered some difficulty, trying to ring your mobile phone. We'll certainly look into this information and see how we can further improve Nest Hub Max. If you haven't tried yet, we recommend unlinking and relinking your Google account, including setting up the Voice Match feature, to see if it might fix the issue:
      - Open the Google Home app.
      - Tap Home and then Settings and then Google Assistant and then Voice Match and then Other devices.
      - If you have more than one home, tap the home you want to add Voice Match to.
      - Tap Get started and then follow the in-app steps.
      - To turn on Voice Match automatically for new devices in the same home, turn on “Automatically enable on future devices.”
      - Say ""Hey Google, find my phone"" or “ring my phone” and your Google Assistant should ring your phone, even if it's set to Do not disturb mode.

      Our support services are ready to assist you with your support needs on Nest Hub Max. Please feel free to reach out to our support team here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy for Non-Techies

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great piece of tech. Easy to set up and use which was great as this was for an older relative who isn't quick to adapt to the digital world. In this case they are using it regularly so we are very pleased with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love nests, easy to use, set up and great to face time

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mother to use Google Duo while she is sitting in her favorite chair since we couldn't be around her during the pandemic. My mom is in her 80s. She doesn't have a smartphone but can still work this to call her grandchildren, my brothers, or me. You can use someone else's smartphone to set it up and just make a Gmail account for your parent or child to setup their own profile on the device.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this hub!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been such a great product for me! I can see whos at the door while im sitting at my desk. I have used it for a television and can check on the status of my house. Have even used the brodcast feature to get a family anouncement out to all rooms with a mini. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great addition to my home! I should have bought it sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Better hub than the previous version.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better hub than the previous version. Like the PIP on screen, and able to video call while doing other things.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Affordable tablet + speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best value speaker + tablet device for under $200. Bought it for my parents, this adds up as a perfect gift for holidays. I’ve set it up at kitchen counter for my mother to use it as recipe reference, timer and multiple other things. It adds up as music player for her to be able to work with some jazz.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Sound quality

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the investment. Works great with best products and sound has more bass. The camera works as described

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for music and recipies!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Google Hub! I use it to find and play music. In the morning I say, " Hey Google start my day" and it tells me the temp, how long my commute to work will be, what is first on my schedule, and then it starts the news. At night, I say, "Hey Google, going to bed" Google asks what time to set the alarm for, tells me goodnight, and then plays soft forest sounds. It is also great for recipes, it reads and shows one step at a time! Love my Google hub!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best item in my home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perhaps the best thing in my house. This item controls almost everything in my house. I can’t image my home without it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A great companion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Nest Hub Max and I rely on it to get me through the workday. I use it to set reminders, set timers, and ask it questions. The screen is crisp and the sound is strong. The camera allows me to check the house when I'm away, which is a plus.

    I would recommend this to a friend