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Customer reviews

Rating 4.6 out of 5 stars with 4123 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 4,123 reviews
  • Rated 5 out of 5 stars

    Nest Hub

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Nest Hub! Its like having a personal assistant. All you have you do is talk to it. You can play music, watch videos, make video calls, look up receipes you can even play games on it. The only thing I dont like is that its not rechargeable, you have to have it plugged in the whole time

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it- helps me wuth recipes. The alarm sounds dont give me a heart attack. You can out your own pictures and the speaker is absolutely great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Lack of development to be complete. In Argentina i

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lack of development to be complete. In Argentina its operation is limited (November 2019) since, for example, being able to see the camera from the cell phone is not enabled because it is a Nest service not enabled in my country (Argentina). The sound is good. It does not allow you to install other video programs, such as Amazon Prime, Flow (in Argentina), or music other than Google play or Spotify. A twist is missing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Night vision

    Rated 4 out of 5 stars

    Camera needs night vision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Really needs night vision. Good camera during the day but goes dark at night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, all perfect and really helping on our daily stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought three of them they are incredible!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These devices are incredible, I have an elderly friend who has a hard time communicating and it's hard for me to get up to see him often, we are able to video chat where I know he's okay several days a week! I also bought one for my elderly parents that they will be receiving for Christmas after they move down to South Carolina. I could not recommend a device more highly than this one! The people on the other end need the same device but they are incredible, actually they can use an Android phone to answer a call from this technology.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great assistive device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can help them set it up, it is a great item for older people to use because they only have to know one command “hey google…” It makes it easy for non-tech savvy folks to access all kinds of things without having to navigate through different applications. It does not do email though

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Assistant!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest Hub was easy to set up and use. We use it everyday to browse and access lost of information from weather information to shopping to entertainment.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Using google assistance a visual pleasure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the smaller hub and this makes all the difference in functionality. It has a large screen that makes using google assistance a pleasure.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Google nest hub.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to purchase an in house camera system. That being said I love my nest. Google is simple to use and has been fun to have. It can look up things and shows my door camera when I ask it. Glad I got the larger screen.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Richfo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound and picture quality. There are a lot of different functions which make life easier for a person with disabilities

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great HUB display and monitor

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great HUB to display and monitor an the APP is useful to make calls to the HUB an see the person clearly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I hoped

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have three of these things in my house. They make an ok clock radio and run through my favorite photos ok. Once in a while it will be helpful in the kitchen. I live in a large house and am slightly disabled. I bought them in anticipation of having some surgeries. Combined with a Google Doorbell thing, I figured that would work for when I couldnt get around too well. (By the way... How about letting us choose a name for the thing first of all? "Hey Google" is just dumb. Make it personal) I still haven't gotten the video cameras to work. They never worked with my doorbells nor my video cameras. They were installed by your people. Also stop forcing people to go online to find instruction manuals. Hard copy is so much better. Use recycled paper if that's your concern. I think it cost more electricity to look up something online than referencing a page that's dog-eared (for young people, dog-earing means folding a corner of a page in a real book to mark something you want to find again without having to re-read the whole book). Let people customize the name and the voice of the robot talking back to us. I would love Samual L Jackson's voice or Morgan Freeman's voice. That would at least make it fun (you're welcome for the free idea). Please stop making stuff too cute to function. Some people don't appreciate spending hours programing everything. How about an "ON/OFF BUTTON" that gives you everything and let the customer remove or turn off what we don't use? Not everyone is a programmer or has a 9 year old around to set up programs, even though most kids are more savvy than the Geek people I've met (no offense) . Make NESTS more useful for the disabled. You're eliminating a lot of potential customers by assuming we are all 16 and strapped to a video game. For all the money this company is making, one would think far reliable value would be attainable. Do Better! You'll make more money that way.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, DonaldM. Thanks for investing high on Google Nest devices, and for posting a review about the Nest Hub Max. Feedback like this helps us identify areas we can improve for users like you. Rest assured, this will reach our product team for future improvements. Meanwhile, we’d like to learn more and have the opportunity to help you about getting your video cameras to work. Please contact our support team so we can guide you with troubleshooting accordingly, here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Should be 'smarter' for the money.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better sound than my Google Minis. Unfortunately, I bought it so I could look at a recipe in the kitchen AND listen to music at the same time. Unfortunately, it doesn't seem to be able to do that, so I thought about returning it, but ended up keeping it.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thank you for sending in your feedback on the Nest Hub Max. We can see that you're experiencing some difficulties with looking at recipes while listening to music with your device. You can enjoy your favorite cooking-inspired music while you make your meal. Don't use the general command "Hey Google, next" when you listen to music and cooking instructions at the same time. Instead, use "Next song" (Music) and "Next step" (Cooking) to distinguish between the two actions. If you need further assistance or have additional questions, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Ideal Kitchen Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker isn't as good as a portable high quality bluetooth speaker, but it gets the job done nonetheless! Excellent screen size and it can receive any kind of chromecast-able stream from your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great virtual connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 2...one for my friend and the other for her mother...have been able to do video check ins and virtual visits...great purchase...also set up Duo video calls with phone contacts and can video chat with other family and friends with Duo...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to play Pandora... I ask questions about the weather... news... recipes... and have a lot of fun asking strange questions to mess with her... yes "Her". She takes on a personality all her own. I wish I could change the wake up phrase through. The music speaker is quite good for my medium size kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this! Works amazing to communicate with my mom so she can see us live when we aren’t close by. The photos scrolling through the home page make this even better!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Nest Hub Max. I use it to stream my Nest cameras throughout the house and the Nest Hello doorbell. Great tool for the kitchen area. I highly recommend. I also appreciate that the Nest Hub Max comes with certain music subscriptions not available through the regular google home products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product Easier installation.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The second of these units which is in my home and it was faster and easeier to set up than the original unit I got 2 years ago. This product is consistently improving.

    I would recommend this to a friend