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Customer reviews

Rating 4.6 out of 5 stars with 4123 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 4,123 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal product....family loves the picture slideshow, can listen to live radio (yay NPR) and the built in camera is perfect. One drawback is the lack of integration with apple music. Can google and apple squash their beef already?

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    David

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice, I didn’t even know what is was buying till locked in on this one, so easy to set up and use , love it , turned out to be a great buy for me so I bought two of them

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Perfect addition to my kitchen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my kitchen. Had one of the smaller ones, and that worked okay, but this makes it feel a lot more fit for the location. I can see the screen from anywhere, and can run voice commands just by looking at it. Also, it's got the best camera functionality built in, making it a nice addition even just for security purposes. 10/10 would buy if I had space to put another one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Comes in handy a lot!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly didn’t think I would use this more than I do. It can ready recipes for you step by step. Adding items to a shopping list is a breeze. Honestly this does so much and you don’t know you need it until you do.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love this product

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neet Hub Max is a great addtion to any connected smart home. Works great and provides a single control point for the entire home.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Frustrating

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having trouble keeping it working properly. I’ve had it working right and then it stops knowing who I am and I have to set it up again. Gets very frustrating having to reconfigure it every few months. Love that it’s a photo album but it’s a very expensive way to see my pictures.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Wergood, thanks for posting a review to let us know your issue. It’s unfortunate to hear about your experience with the Nest Hub Max isn't working properly.

      We're always looking to improve Google Nest display and your feedback is important to us. In order for us to best investigate the issue that you'll report, it's helpful to include the device logs in your report. To ensure this happens, please verify that "Send device usage data and crash reports to Google" is turned on before you submit the feedback. If you prefer to keep this setting off, you may turn it back off after the feedback is submitted. You may use the following keywords to file a feedback: GHT3 Google Nest Hub stuck on link account screen. You may visit this link for more details: https://support.google.com/googlenest/answer/7071494

      If you’re willing, you may visit us anytime in the following link and we’ll help you the best way we could: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bang for your Buck!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good bang for your buck. Supper helpful with recipes and great for listening to music. Sound quality is amazing for such a small product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest Hub Max Smart: Great Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was quick and easy. I use it daily while I make food for the kiddos.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic Google Assistant Display.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Google Assistant Display. I can stream music or watch videos. It has all the Google Assistant features. I can ask it to display the front door camera and be able to talk to the person at the door without having to go downstairs. The quality of the video is great.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Great hardware

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great piece of equipment and the best integration with google assistant i've seen outside my Samsung Galaxy S20+. If you're thinking whether to go with the big one ore the smaller one? It's worth it to get this one. It does way more and it's faster. Well wroth the extra in cost.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Home Aid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is just what I was looking for, it is a great way to keep up with my daily routines, entertainment, and our home security system. The picture quality of the monitor displays, in vibrant color and is crystal clear. The quality of this hub surpassed all my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samrt house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. Center of my smart house. Make things easy like controlling my tv, lights and security cameras outside.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    As a photo frame alone, it’s value is felt.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family really loves having these. They are more than just a gimmick, seeing our wealth of photos automatically curated and displayed makes them more present in our lives. Streaming integration allows for convenient viewing of shows, recipes, and more while working in the kitchen or similar dedicated spaces. Integrations with our security cameras and baby monitor are super helpful as well. One final major factor in our decision to buy more than one was the included ability to peak in through the built in camera to stay connected when away and keep an eye on our little ones.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, David. Thanks for investing high on Nest Hub Max, and we’re delighted that you’re getting the most benefits out of your experience. If you find yourself in need of any help about the features or performance of the Nest display, our dedicated team is always at your service here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Very useful device.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many useful features. 1. Watch YouTube. 2. Take note. 3. Set calendars to Google home. 4. Play music. 5. Make and receive phone calls. 6. Control lighting in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Now that its set up-so far so good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting it up and connected was a pain but overall its amazing. Have it connected to smart lights so all I have to do is ask google to turn the lights off if im leaving, busy, or feeling like a couch potato lol. Reminders are terrific, the sounds is more than just good, and it helps me learn new things daily. Nice little changing photo frame too for the living room while not in use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why I didn't purchase this guy earlier because it is awesome! Put the hub max in the kitchen and my wife uses it on a daily basis and definitely love that it will auto-show who at the door with the nest hello doorbell and she can control our entire smart home with it.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good upgrade

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this upgrade from the smaller hubs. My only complaint is that it stopped responding to me for a few weeks. I do have to say that the price jump for the Hub Max is absurd though. It's not worth THAT much.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Enjoying this Tech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this primarily for video chats with our kids and 2 young grandkids. It works really good for that. The camera follows you around, fantastic! The speaker is nowhere as good as our Sonos 1 thus only 4 stars. It’s configurable for information, but this could be simpler. We bought 2 one for us and one for son and family. I like it enough where I’ll buy 2 more for our other 2 kids.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Becoming an essential part of the kitchen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge improvement over the previous Nest Hub. The bigger screen and the camera is a huge plus. The camera even serves as a security cam via Nest. It responds well, and using it for timers and quick videos is convenient, entertaining, and useful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    worth it in some ways

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well worth the buy i highly recommend it. to connect it to your wifi is painless setup took less than 5 min. only downside it doesnt have smoke or glass detection like alexa does . well it does but its not free like alexas is

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi jarr, thanks for sharing your insights about the Nest Hub Max. Sound detection is one of the new features available with Nest Aware (2nd gen). It allows your Google Nest speakers and displays to listen for sounds, such as glass breaking, smoke alarms and carbon monoxide (CO) alarms, and send a notification in the Home app. Then, you can listen to the audio clip, listen to live audio, or use the emergency calling feature to reach emergency services if needed.

      We’d be happy to share your feedback along with the right team to work on improving the products and the services we offer. In the meantime, if there’s anything we can help you around the performance and features of your Nest display, please get in touch with us using our contact details here: https://support.google.com/googlenest/gethelp Nest