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Customer reviews

Rating 4.6 out of 5 stars with 4123 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 4,123 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great device!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is awesome. I bought one for my wife and one for her mom. They now talk while cooking dinner and can see each other. Easy to use and set up!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nedt is tve best

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales price, the rebate were very attractive. The quality of the sound, the clarity of the images even at night... I recommend Nest over all the other brands...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Photo share screen saver is the best

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The photo share "screen saver" feature is the best. Set it up for my mom and we share an album that tags us and our pets since we live a few states away its been really nice seeing those randomly pop up. Music sounds pretty decent as well due to the larger size.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a replacement for the smaller google hub. It’s a great product and keeps my toddler occupied with songs and videos.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nest Hub Max.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great addition to my living room. It’s an entertaining item that all my family enjoys looking at. The camera adds security to my home and helps me communicate with my family instantly. I might buy an additional unit to place at another area of the home for communication.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Easy to sync with google photoes and nest doorbell camera to check on who is outside.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Best Assistant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what a great smart assistant. Easy to use, easy to setup.. I have my lights, tv and door bell hooked up to it... life is good:) with the Nest Hub

    I would recommend this to a friend
  • Cons mentioned:
    Night vision

    Rated 5 out of 5 stars

    Good hub, decent security camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a hub and second camera for my Nest camera setup. Does well remembering family faces, however I was a little disappointed on the night vision capability, as it's non-existent. Should have looked into this a little more for that aspect, so I won't complain too much.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    I Enjoy the Upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have a much older Google Home Assistant model, when I upgraded to the Nest Hub it was just as easy as it was to use with the older model I had and it is fully functional with the pre-existing smartphone app "Google Home" which makes controlling the device and others so much easier.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Google Hub Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 3rd Google Hub Max, very happy & satisfied with all my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Nest Hub Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great addition to our household. I am just getting started with the unit. I did purchase and additional smaller unit for the basement. I am looking forward to using more features the units offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Wish you could change its name, and that is was compatible with iphones.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this purchase. It replaces a Lenovo Smart Display that was no longer receiving updates and losing functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good step up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hub is a good step up from the smaller one. Especially the sound ad video quality. Video calling on Goole duo works well along with the ability to make phone calls to contacts. The only disappointment is that just like all Google hubs, wireless wifi lights rarely work through voice or the Home hub app.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi JAG55, we're glad you liked the features for Nest Hub Max. We do apologize for the disappointment with activating your smart lights.

      It's important to ensure that your smart lights are working with the original app provided by the manufacturer. You may then set it up with the Google Home app. To learn more, check out the help guide here: https://support.google.com/googlenest/answer/9159862

      Alternatively, you can also contact our support team for a more personalized support experience setting up your smart lights. You're more than welcome to contact us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Absolutely awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve officially switched from alexa to google primarily drive off the hubs. The hub max is a much larger screen and provides more real estate to display critical info to you about the home and your info. It’s nice to be able to cast info to this on a screen that is much bigger than the standard nest hub.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opted to go with Google instead of Amazon for my Smart home setup. Ive been very pleased. It seems to work much better than Alexa and this Hub Max is far better than Id even hoped. Very simple to setup and Google seems to understand all my words, even if I misspeak at times.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for husband. He has been wanting the larger display. Found a great sale at Best Buy and surprising him this Christmas!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this little thing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to put in our kitchen. The sound is amazing. I no longer need a speaker to play music. Its the perfect little kitchen assistant.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Giant google screen with a camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is huge and nice. Audio quality is pretty close to the Nest Audio, maybe a little less bassy. Nest cams are stupid unless you're already in the Nest ecosystem. They don't integrate with anything. Otherwise it's a google screen. You can do anything with it. It's great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great way to keep in touch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got one for my husband and my sister. My sister in turn got one for her mother in law. My sister and her husband are “Alexa People” and they still loved it. Does everything you want and you can video chat. The camera follows you as you move. All our home automation is now run by the hub. We love it.

    I would recommend this to a friend