Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$224.90
Save $5.09
The comparable value is $229.99

Customer reviews

Rating 4.6 out of 5 stars with 4123 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 4,123 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It's great.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up and use. We are using it all the time to listen to music and chatting on Google Duo.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome hub

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome hub. I use it in my master bath to watch YouTube TV when getting ready in the AM. Great volume and picture.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product! I love the Google photos app! Also, it music is pretty loud for a small device. I wish it would turn like Alexa though so I only gave it 4 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest hub Max serves as the camera phones my living room to my kitchen great picture quality video quality I recommend this to everybody

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Hub.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed this Nest Hub Max. Great picture and sound! Convenient to view my cameras around the outside of my home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    John's toy

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I connected my nest cameras to it. Very easy to program thru google home. I can now watch our animals when gone!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an easy product to set up and work, did everything i needed it to do

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    It’s An Upgrade Alright!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an upgrade for our Kitchen, we previously had the 7” Nest Hub, but it’s now in our bathroom.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Worth the purchase

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added the hub max to my Google home and I am very pleased. The larger screen makes a big difference and it works well with all our smart devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Strong device

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong device great apps , connects everything with ease no concerns on my end was able to connect to everything in my home and works great no concerns at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy and simple to use.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy to use. Quick setup. Nest setup however not as simple with Nest app and Google conversion.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Home life

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I need; the camera is really cool and it displays my images that I take from my phone to my hub.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than watching your cell phone!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Display is awesome and the sound is OK. Would be better if there was a battery so you did not need to be plugged in all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My first Google smart home device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful display. Super sound quality. Easy to play music and videos as well as duo calling. More to explore

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    story of my life.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ill start with saying that is actually a unnecessary item to spend money on if you aren't planing on only buy google products that works with it. the assistant doesn't understand a lot of commands or you have to say it on a specific and unique way only two tell you that is not capable of do that i think is only good for the kitchen you know whenever you dont have your cellphone close to you and just to probably listen some music and videos on youtube oh and video phone calls. i bought it so i could control all my cameras lights and sketch the internet when i have my hand busy and surprise!!! dont actually support many different app or cameras even its own camera wont play on other devices even if using google home so i totally regret buying it becouse i should ve just bought an ipad instead that actually supports any device camera lights and more …..now its just sitting there in the middle table at the living room looking pretty but that all……they sale it like its gonna do everything for you just by asking it but……. well thats one big disappointing purchase…… oh and i been late for work becouse i totally;ly relied on it to wake me up and guess what happen? yep, didn't go offin the morning...

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi slopepfc1, thanks for your feedback and we’re sorry to hear that your Nest Hub Max experience didn't your expectations. You can try adjusting how sensitive your Nest Hub Max is to the hotword and retraining it to better recognize your voice and see if this will improve on how your Nest Hub Max recognizes your voice commands. See the steps below on how to do this:

      Retrain Voice Match

      - On your phone or tablet, open the Google Home app
      - At the top right, tap your Profile picture or initial and then Assistant settings and then Voice Match.
      - Tap Teach your Assistant your voice again and then Retrain.

      Change Nest Mini's hotword sensitivity

      - Open your Google Home app
      - Select your Nest Mini
      - At the top right, tap the Settings (Gear) icon
      - Then tap Audio.
      - Then tap "Hey Google" sensitivity and adjust the slider to make your Nest Mini more responsive to the hotword.

      We would like the opportunity to take a look and investigate the issues that you encountered with your Nest Hub Max so that we can improve your experience. Please reach out to our support team here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Google Nest Hub Max

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the bigger screen. I do wish the clock was brighter though.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Erwink. Thank you for choosing Nest Hub Max. We're glad to hear that you're enjoying the bigger screen of the device. We appreciate you sharing your feedback on the brightness of the clock and would like to help improve your experience. Please reach out to our team of dedicated specialists by visiting the 'Contact Us' page of our Google Nest Help site for immediate support: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Next hub max

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still struggling with some of the functions and it tells me it cannot connect to SiruisXm until it is linked and it IS linked. I am sure we will get it figured out while we sit at home for the next month.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Hey google

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutley love this! Great sound, great screen quality. Multiple functions. Does everything i need it to.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great kitchen assistant

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great for cooking recipes and is plenty loud enough.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geat device

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google Nest Hub Max: Versatile, Smart, and Stylish! ★★★★★

    I would recommend this to a friend