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Customer Ratings & Reviews

$399.00

Customer reviews

Rating 4.6 out of 5 stars with 4128 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 4,128 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Better than the regular hub.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra features of the large verion are worth the extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy, my Mom could do it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this takes the Google Assistant to a whole new level, the best party has been the video chat between Grandma and granddaughter during all this covid stuff. Even Grandma has been able to figure it out and says the video chat had worked great. Best Buy curbside pickup was quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Easy and fun to use. Great display and quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm loving this device...makes everything alot more simple

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good hub

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and works great and follows commands very well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good quality!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear picture! Speaker is loud, and also Love that it has video call.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality speaker

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love playing music on this. Superior voice quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Helpful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very useful tool around my house it works very good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for use in the kitchen. Youtube for recipes is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent connectivity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product!!! I would recommend to anyone to get this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Google Assistant

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to get started, great apps Google responded from another room. Worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    highly recommend. It's perfect for cooking, music and etc. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Touchstone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product gald for the purchase. Very happy with this item

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fun Learning

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life is easier.. Limit to foot action. Things get done fast with out effort

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Still solid but Google appears to be giving up

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds much better than the regular nest hubs, but is a bit buggy (sometimes streaming Video turns completely black and requires a restart). Still very necessary in my kitchen and hope it's supported for a long time.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi James, Thank you for your feedback. We're glad to hear that you're enjoying the improved sound quality of the Google Nest Hub Max. We're also pleased to hear that the device has been an essential part of your kitchen. We're committed to providing long-term support for our products, and we'll continue to release software updates to improve the performance and features of the device.

      To effectively address your concerns when streaming videos and enhance the performance of your device, you can reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Good Purchase

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not quite as intuitive as I thought it would be, but it does work well for the most part. Still getting the hang of the specifics on how to use it. If you want to cast something to it, it works much better if it's a sponsored partner of google, otherwise it doesn't always work.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Adam, Thank you for your feedback on the Google Nest Hub Max. We're always working to improve our products and appreciate your input on how we can make it even more intuitive to use.

      Casting to the Nest Hub Max can sometimes be tricky, especially if you're trying to cast from apps that are not partners of Google. We're working on making this process more seamless, but in the meantime, we recommend casting from Google-partnered apps like YouTube or Netflix. These apps are designed specifically for casting and are more likely to work reliably.

      We also understand that you're still getting used to the features of the Nest Hub Max. You may visit our Official Support Site or this link to learn more about the features and benefits you can enjoy with your Google Home: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google home....easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the google home! It does most anything you ask. Lots of info.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it needed to do. Also built in nest camera

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Job Google

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Sound!!! Have had no issues, the family enjoys it..

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Nice display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice display, nice size. Just upgrade from the regular size

    I would recommend this to a friend