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Customer Ratings & Reviews

$399.00

Customer reviews

Rating 4.6 out of 5 stars with 4128 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 4,128 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, good purchased on my part.Use it everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Google Smart Home Control Device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you use Google Assistant/Google Home to control your devices in your smart home, this device is the perfect control screen for that. The Nest Hub is too small, even next to you on a desk. More suited for a night stand at that size. This is goof for the living room or an office.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Yes finally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Godbye Alexa. Her smarter cousin has moved in with puctures.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Google

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the screen, great to listen to music on and see videos

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great for your nightstand or bar!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can be seen from across the room...this is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Unconvincing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not quite a good product. They force you to browse on your phone's apps and cast to the device even though the same apps are already installed on it. Keeps crashing or stop playing altogether very often. The camera is a good feature, but you cannot record. The utility is just not there yet.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Lesly, thanks for sending in your feedback on your Nest Hub Max. We're sorry to hear that your experience has been less than ideal when it comes to using the apps installed in your device. We'd recommend that you reach out to our support team so we can help identify the cause of the issue and help you with troubleshooting tips that may improve your experience. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no complaints good upgrade. Good screen size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    B

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it as a gift for my mom this past Christmas and she loves it. She hasn't fully gotten into it but she's learning and thanks Best Buy for the awesome idea.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teaching tool for toddlers...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good addition to a home with toddlers. For example, if you ask Google Assistant what a Giant Panda sounds like, the screen gives you an image in addition to the sound coming from the speakers. Our toddler has been introduced to so many tropical animals. Also trying other themes like emergency vehicles.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. Does everything that is reported.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very improved speaker quality. Even has some bass now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for cooking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device to set up in the kitchen, and use for recipes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home control

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love to shop at best buy. Great product to add it to home and control your smart systems

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 4 out of 5 stars

    Nest Hub

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i placed this in my bedroom and kitchen. great product. my husband and I glad we bought it

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is a great addition to my nest doorbell.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good use of a security camera along with the photo features

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Not for Apple users if you want photos

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are an Apple user you will be disappointed. I bought to view shared iCloud album. But not compatible. All my family only uses Apple. They would need to use Google photos to share.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, AndreL. Thanks for sharing your feedback on the Google Nest Hub Max. We're sorry to learn that your experience with sharing your photos has been disappointing. If you're willing, we suggest using Google Photos to view your pictures that are saved in your iCloud album. You can transfer the pictures from iCloud to Google Photos by following this Google Help article: https://support.google.com/photos/answer/10502587

      If you need further assistance with getting this done, please don't hesitate to contact us on our Google Help page: https://support.google.com/googlepixelwatch/gethelp Nest

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade to the home . Excellent sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice size screen. Good sound.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for the money. Very clear display! Good sound. Sound is on par with original google home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very nice product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this gadget. Kids love it too. Easy setup easy to use.

    I would recommend this to a friend