Customer Ratings & Reviews
- Model:
- GA00639-US
- SKU:
- 12183786
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Good, not great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the Max because I want to progressively make my home smart. In general, it is a good product, but not excellent. My only complaint is that the voice recognition could use some improving but all in all, I like (not love) the product. I just don't think it is worth the price that is being charged ($229) but I am hoping with future upgrades, I will feel it was worth its inflated price tag.
I would recommend this to a friend- Pros mentioned:Ease of use
Enjoying
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying using this. Easy to access with my phone.
I would recommend this to a friend - Pros mentioned:Screen size
Convenient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this thing, but im still struggling on how to connect netflix & youtube from the bottomw screen. Hub won't let you watch netflix on the screen from pressing the button. Its frustrating not being able to use this to the full capacity.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi CeCe, thank you for posting your review on Nest Hub Max. We can see that you're experiencing some difficulties in watching Netflix on the device. Some video apps require you to link the app account to your Google Account in order for you to enjoy this feature. We recommend following the instructions on the link here: https://support.google.com/googlenest/answer/7214982
If you need further assistance or have additional questions, please feel free to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Camera does not work.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For some resone google decided not to include a keyboard on thia screen. It only has voice prompts. It is very frustrating and limiting sometimes. Also the camera never works. Since I have installed it camera has not worked for than a month. I reset the device and it worked for a week and gone again.
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hi there, Asad. Sorry to hear you’re having trouble with the camera on the Nest Hub Max — it seems out of the ordinary. You may need to factory reset your device and start fresh — here’s how:
1. Make sure to save any video recordings you want to keep from your device's history.
2. Remove your Nest Hub Max from the Google Home app.
3. To reset your Nest Hub Max, press and hold both volume buttons on the back for approximately 10 seconds. Your device will indicate when the reset has begun.
We’re just a click away if you need an extra hand: https://support.google.com/googlenest/gethelp?
- Pros mentioned:Screen size
Nest hub max
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already own the 7" model, this one is even better with bigger screen
I would recommend this to a friend - Pros mentioned:Sound quality
great as a digital frame for older adults
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.got this for my grandma to flip through pictures of the entire family and she loves it.
I would recommend this to a friend - Pros mentioned:Ease of use
Simple, Easy Setup + Packed with features
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely recommend, Google streamlined for ease!
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to connect to other Google gadgets.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gift to my tech savvy daughter. she loves it! Easy to connect to other Google gadgets.
I would recommend this to a friend - Pros mentioned:Screen size
Rocko
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Nest Max 10" Smart Display is a good addition to my google assistant lineup.
I would recommend this to a friend - Pros mentioned:Ease of use
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love, love, love it. Super easy to use. Everyone needs one.
I would recommend this to a friend - Pros mentioned:Sound quality
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great features for doing many things. Nice camera views
I would recommend this to a friend - Pros mentioned:Sound quality
HUB Max
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have enjoyed the Hub and alot if its options. Great sound and video.
I would recommend this to a friend Google nest hub max
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, this device is The best purchase I Made, it was slot of features like reminders I also like the update it had that u no longer have to say hey Google by looking at it it will listen
I would recommend this to a friendA great addition to a smart home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First and foremost, they resolved the wifi connection issue which was huge. While it does all the basic things you would expect, I find it great that if you have YouTube TV, you can use Google Assistant to play a show or channel on this device.
I would recommend this to a friend- Pros mentioned:Screen size
Great item we love it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great add on to our google system lobe how big screen is
I would recommend this to a friend love my google home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We did have a little difficulty setting it up initially, but after we figured everything out we love it! Our family is new to using smart things in the home, but we are officially hooked and now have one in every room.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi lc123, thank you for choosing Nest Hub Max and we're glad to hear that you're enjoying your experience with your device. We're sorry to hear that you had some difficulties with the initial setup. If you're willing, we'd like to know more details about setting up your Nest Hub Max, so we can provide you with troubleshooting tips that you may use in the future. You can always reach our support specialists on our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Sound quality
Good but limited
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good speakers and music functionality but does not sync to Netflix or any other platforms. Most of the content is superfluous tutorial. Even with YouTube built in it lacks search function or the ability to connect to YouTube accounts. Overall it is more like a fancy clock that plays music instead of the interactive screen I thought it would be.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does all it’s says and more than I thought. We see our pictures more than we ever have before.
I would recommend this to a friend Google home
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and solved my issues. Works woit wifi 6
I would recommend this to a friend- Pros mentioned:Sound quality
OK
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device is nice. Sound is better than I expected, but I returned it, because I didn't like the Google Home app interface. You had to go two levels deep to see camera feed.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, dlbroussard. Thank you for posting a review about the Nest Hub Max. We're sorry to hear that your experience with the device didn't meet your expectations and that you had to return it. This is not the initial impression we want you to have. We appreciate the feedback and have taken note of it. If you’re ever considering Google products in the future and have some inquiries, please don't hesitate to contact us on our Google Nest Help page here: https://support.google.com/googlenest/gethelp