Customer Ratings & Reviews
- Model:
- GA00639-US
- SKU:
- 12183786
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
- Pros mentioned:Sound quality
Great sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this to add to my whole house background music
I would recommend this to a friend - Pros mentioned:Screen size, Sound quality
A nice upgrade from the base hubs
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size for viewing the doorbell and browsing questions on the assistant. Camera is nice if I want to check in on the pets.
I would recommend this to a friend Google nest hub
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it , does everything I it to do and more Google is the best product ever. Thank you Best Buy.
I would recommend this to a friend- Pros mentioned:Screen size, Sound quality
Very flawed device - Returned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compared to the smaller and cheaper Nest Home Hub, the Nest Home Hub Max is completely flawed. If you have an existing household set up with other Nest cameras and doorbells, the camera on the Hub Max will not work. In fact when trying to activate the camera, it will knock your other cameras offline. Also, this device continued to lose network connectivity. Three hours on a support call with Google could not fix the camera issue. While the bigger screen and speaker were nice, I could not justify the significant cost of this device over the smaller Home Hub we already had and worked fine. We returned the Home Hub Max.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi simmy, we appreciate your feedback. We're sorry to hear that Nest Hub Max didn't meet your expectations, and for the shortfall in providing your support needs.
If you will allow us, we'd like to take another shot at troubleshooting the issue with your Nest Hub Max. We may need to take a closer look at it and understand what may be causing it. This will give us a better idea on how we can help you best and improve your experience. Please consider contacting our support team once more using this link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Screen size
Best nest
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best hub has been a great tool I does it all love the nest hub max
I would recommend this to a friend - Pros mentioned:Screen size
Overall pretty good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice display. Kind of a pain setting up all the permissions
I would recommend this to a friend - Pros mentioned:Google assistant
Hub max
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome device!!! Google assistant is very responsive
I would recommend this to a friend Just average
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just average for the price. I purchased it for $60 off retail only to have it go on sale 5 weeks later for $100 discount. It is a bit slow. The photo frame often malfunctions and I must reset the device to get it to work. It displayed the temperature when I first set it up and within a week the temperature disappeared from the display. I have tried every online tip without success. I have reset it multiple times, updated it and factory reset it. My smaller Nest Hub has worked well. The MAXhas been frustrating. I have a Google/Nest ecosystem, so this was my choice. It could be better. I would recommend with reservations.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi TeachUser, We're sorry to hear that your experience with Nest Hub Max has been less than ideal. We value your feedback and understand your frustrations with the device's overall performance and appreciate your efforts in troubleshooting these issues. To better assist you in finding solutions, you can reach out to our support team here: https://support.google.com/googlenest/gethelp
Far Out!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this so I could watch surfers catch Mondo waves while cooking up some tubular nosh for my squad (wife and kids). I can leave it in the kitchen and stream to our dining room TV and continue catching the waves while my daughter says the prayer!
I would recommend this to a friend- Pros mentioned:Ease of use
Great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! Very useful. But sometimes it sends me notifications at odd hours
I would recommend this to a friend Best Home Hub
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This hub is the best one for Google households. The screen has great visibility and the Familiar Face feature is great for providing personalized info. One request for future models would be to have a way to change the angle of the camera. Since mine sits above my microwave the view field is a little high.
I would recommend this to a friend- Cons mentioned:Setup
Recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, but something’s are harder than others to set up
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Highbackflip20, thanks for posting your experience. We’re sorry to hear that you had challenges setting up your Nest Hub Max. Your feedback is important to us as it will greatly help us in improving our products and services. If you need any assistance, our support team is always available to help. You can reach us out by this link: https://support.google.com/googlenest/gethelp
- Cons mentioned:Compatibility
False claims in description
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this plus the smaller model. Although they work well, I’m very disappointed that they do not work with my Ring doorbell. This was a major reason I purchased these. The claims in the description are false. I’m considering returning them.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Ralph,
Thank you for taking the time to share your experience. We're sorry to hear that Nest Hub Max didn't quite meet your expectations.
Ring doorbell has limited support with Nest Hub Max. It supports basic features such as starting a new recording and asking the last time the doorbell rang.
Your feedback helps us improve our products and services. If you decide to give Google Nest Hub Max another try in the future, we're always here to assist you and you can contact us here: https://support.google.com/googlenest/contactflow
- Cons mentioned:Compatibility
Fun
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really fun, only downside it says it works with ring doorbell. It doesn't
I would recommend this to a friend Another google slay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Small quirks are, the hand gesture to start and stop music is sometimes too sensitive (will stop/start music in its own when i accidentally pick up my hand), and sometimes it doesn't pick up my hand at all!
I would recommend this to a friendWorks Great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my 92 year old father. It works great because he can just tell Google what station he wants on the TV, or to turn the lights on or off, what the weather is, call someone, etc. I know that my father could not set it up, so that is why the lower mark for "ease of use."
I would recommend this to a friendMust have ... new friend to talk with
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ahh Google Hub you are my best friend... music to weather to photos to chatting to broadcast to other room to recipes on video as I cook wow where have you been my life??? Great investment of my $$$ smart design little room and easy to personalize... everyone needs GH in your life .
I would recommend this to a friend- Pros mentioned:Google assistant
Duo Calls!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Google piece for duo calls and cameras. Must have for your home system.
I would recommend this to a friend - Pros mentioned:Screen size
Good camera quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good its like a tablet The speakers love it the size is very nice my 2 years love it
I would recommend this to a friend Great for families
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for myself and my parents who live 16 hours away from us. It's great bc they can just talk to it and it will call me. I also have it set up with the Google minis in every room just incase they fall or something happens. We can also all be on one family app.
I would recommend this to a friend