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Customer Ratings & Reviews

$399.00

Customer reviews

Rating 4.6 out of 5 stars with 4128 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 4,128 reviews
  • Rated 5 out of 5 stars

    Google Max Hub

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Hub to have to check cameras, adjust thermostat, turn on security system. I dont like the camera too much. It comes on when its not supposed to, so we leave it off 99% of the time.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      If you’d like to turn the camera functionality on or off for your Nest Hub Max, you can do so from the device settings menu or from the live view page. Make sure your mobile device or tablet is connected to the same Wi-Fi or linked to the same account as your Nest Hub Max.
      - Open the Google Home app.
      - Touch and hold your device's tile.
      - At the top right, tap Settings > and then Nest Cam.
      - Turn Home monitoring features on or off. Nest

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect! It is now my 3rd that's in my home. It works perfectly with my ADT home security system. Two thumbs up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety First!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth the purchase! Would definitely recommend to my friends and family. We got this because we recently had a baby and wanted to start upgrading our home to a smart home to make things easier on us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart home must

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect addition to make your home Smart. Nice way to display good memories with the ones you love.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    ok

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't understand English.The camera takes a pitcher of me everytime i walk by it and sends it to my phone so i have to shut it off.To expensive for something that only can play music. I ask it questions all the time and doesn't know half of what i ask.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great photo frame, best assistant.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use our Google home devices all the time. The slideshow function is great. We enjoy seeing our photos go by everyday.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice hardware but don't buy for seniors

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hardware for this device is excellent. The software setup, however, is a nightmare. The device is actually a dumb slave to multiple apps that have to be on an individual's phone and working just-so. Simple actions like changing the network settings are like pushing wet ropes. I have spent over 20 hours trying to get the settings to work remotely for my (senior) relatives. The lack of documentation (except in fragmented Q&A) makes it harder to interpret what these apps need to work correctly, and the lack of phone support means there is nowhere to turn for help. If you are GenZ / Millennial, it will be easy for you to set up, why not just use your phone?

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Quasymodo,

      Thanks for your feedback. We're sorry to hear of the difficulty you have setting up your Google Nest Hub Max and the lack of phone support. We have been greatly affected by the pandemic. But you can still rely on us to provide the support you need and we'll do our best to provide support via chat and email channels as well as other social media platforms.

      If you're still having issues, we'd like to learn more about your experience and have a deeper look at what may be causing it. Please reach out to our support team as we'd love to work on improving your experience here:  https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Good device for the living room

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I frequently make video calls from work to home and this was a good choice. We use it to play music, podcasts, and set alarms.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expected better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the display and capability to show pictures. However, I do not think "Hey Google" is as "smart" as Amazon Alexa. Also, the whole "hey google" thing is not as easy as Alexa. All in all, the camera and photo features are good, but not sure I'd buy this again for the other features.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Disconnection of devices

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the devices keep disconnecting to this one and needs a manual connection again

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Adithya. We're sorry to hear you're having trouble connecting your Nest Hub Max. To get you the right help, we recommend contacting us through the following link:https://support.google.com/googlenest/gethelp?sjid=10232348936097282560-NA Nest

  • Rated 5 out of 5 stars

    Nest hub, great for anyone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best gift ever for a 70 year-old guy. He loves using Spotify on it and the family can make sure he is OK.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest hub

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly an amazing product. Would recommend to anyone looking at a nest system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Google Home Nest

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I support the Google Nest Series. I own almost all the models for my home. 5 stars here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hub Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sensory it has when I enter and leave my dwelling... the programmable features like what music you want to hear and light routines if you have the Phillips Hue lighting... but this is my living room center piece

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google mini tablet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it i got it for my mother so she was able to video call and listen to her music while she cooks and she loves cooking so whatever makes her happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very useful gadget, very nice to give as a gift to a family member or friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its incredible and all the notifications on time everyday. Perfect por check mi room when im working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing! Has came in handy way more then expected. Best part is it connects to our nest door bell and shows is who is at the door when someone rings it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT DEVICE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT! Wife is supper happy with purchase. Nice integration with YouTube Music among other features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. My only feedback is that you cannot cast video music on other google's non-screen speakers. Also, I wish that it had a home screen without having to swipe to get to the different categories of playback.

    I would recommend this to a friend