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Customer Ratings & Reviews

$399.00

Customer reviews

Rating 4.6 out of 5 stars with 4128 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 4,128 reviews
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    A little too big

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Max and Hub, prefer the size of the hub.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for controlling smart home features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as an alarm clock, also great for turning lights on or off and adjusting thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife as a gift and so far she absolutely loves it, not much more to say other than it works as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the Hub and now the Max, this is an awesome product highly recommend, entertaining and useful. Use if for info, access to streaming TV and showing pictures of the grand-kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Hub Max

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product quality is consistently outstanding, exceeding my expectations every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandsons gif

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We already bought one for ourselves. This was a gift for our grandson who loves ours. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Google Hub Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the google mini you get visual of what you ask for, easy setup but to setup pictures are easy if you follow the setup procedure with NO additional changes. 3 star is because it is NO instructions book with Nest Hub or online.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Alan,

      Thanks for sharing your feedback. We're sorry to hear of your difficulty in finding the guide to set up your pictures with Nest Hub Max. If you're willing, we recommend trying out some steps on this support link: https://support.google.com/googlenest/answer/9136992

      And if you'd like us to have a look at the issue, please feel free to contact us at the Google Nest help page. We'd be happy to assist you here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Almost great. but not yet.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs option to disable for media for kids. we pause the internet to this device when needed but that makes the camera useless. Would be great to have option to pause certion options when needed.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, JakeB! Thanks for posting a review about the Nest Hub Max. We hear your concerns, and we understand that having the ability to pause certain options can be ideal for you. We’d be happy to share your feedback with the right team for future improvements. For any other support concerns that need our attention, feel free to let us know by visiting us here so we can help: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Google Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. It answers so many questions. I use it all the time in the kitchen. For weather. For general news.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandma's helper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I stay connected with my grandchild with video calls, the hub automates my home (ie lights, door entrance, music), I can ask questions, get recipes, see who's at the front door.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very cool!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool product. A great hub of info that you can have around the house while being able to make video calls. I originally got the basic version but not worth it since it cant do video calls. Dont expect to treat this like a tablet though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second time to purchase. Does everything we need. Especially the photo shuffle frame with family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google is perfect recommend to all ages from geriatrics to toddlers..user friendly for sure

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great device and max screen display.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great big screen. Easy to use. Nice graphics. And video calls are a breeze.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not perfect, but for the price it’s a good product. Best feature may be the in home security camera when I’m away. I have one in my kitchen. Great for recipes and adding stuff to my grocery list or watching YouTube

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my nest hub max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my google nest hub max. I’m sure I haven’t used all the features yet but the photo frame is great. Only thing is, all the pictures I placed in it do not show up and I’m sure why yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is very amazing and a great help with scheduling and reminders im so glad i purchased this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Hub Five Stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for my wife. She loves it, every morning when she drinks her coffe, she listens to the great music on here. Calls her friends and relatives and gets to see their faces! Great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Google Home Nest Hub

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have seen these and love the fact that my photos transfer from my phone to the Google Nest immediately. Love the recipes, the fact when we get up in the morning, I tell her good morning and she gives me the news.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not worth the stress

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wouldnt connect to my internet no matter what i tried. I traded it in and got the amazon echo 15 and LOVE it. Best buy was not at fault. The return process was very easy and quick even the day after black friday.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, LaurenM. Sorry to see there was an issue setting up your Nest Hub Max. Even though you've returned it, we'd like to hear more about your experience. When you get a second, talk to us here: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG madebygoogle