Customer Ratings & Reviews
- Model:
- GA00639-US
- SKU:
- 12183786
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Nest HUB
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my nest HUB! It is awesome. I never have to wonder about anything because it knows it all. From directions to the weather to any recipe. Its the greatest
I would recommend this to a friend- Pros mentioned:Ease of use, Sound quality
Best BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound...it surprised me...EASY TO SET UP....Good Value
I would recommend this to a friend Nice one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Just as described. I got it shipped within the specified time.
I would recommend this to a friendWorks with everything
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with my other Google products. Easy to send things from my phone to the hub!
I would recommend this to a friendValue for Money!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product! Overall satisfying experience connecting all features from Photos/YouTube Music to organizing Daily routines! Not to forget the NestCam feature!
I would recommend this to a friend- Pros mentioned:Sound quality
Its mediocre
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t recognize voice all the time=annoying. App functionality =annoying. Sound is really loud which is the only thing i like.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi LotusFlowerbomb, thank you for posting your review on the Nest Hub Max. We're sorry to hear that your experience with the voice recognition and App functionality has been less than ideal. May we suggest that you retrain your Nest Hub Max to better recognize your voice as this may help with voice control. We also suggest adjusting the Hotword sensitivity as it may also be helpful with the issue. You may follow the steps below to help improve your experience:
Retrain Voice Match:
- On your phone or tablet, open the Google Home app.
- At the top right, tap your Profile picture or initial and then Assistant settings and then Voice Match.
- Tap Teach your Assistant your voice again and then Retrain.
Change Nest Hub Max's Hotword sensitivity:
- Open your Google Home app.
- Select your Nest Hub Max.
- At the top right, tap the Settings (Gear) icon.
- Then tap Audio.
- Then tap "Hey Google" sensitivity and adjust the slider to make your Nest Hub Max more responsive to the Hotword.
If you've done these steps already or if the issue still persists, then we advise that you contact us so we can assist you further with this and check the functionality of your App as well. You can reach our support specialists on our Google Help page through this link: https://support.google.com/googlenest/gethelp
A Great Device.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased to replace the first generation Google Smart Display. After several years of use, the old one started having connection problems. The new one is great.
I would recommend this to a friend- Pros mentioned:Sound quality
Photo frame
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While we love the quality of this google photo display & clarity it shuts off quickly. Google states it’s trying to fix the bug☹️
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, MeganM. It's really great to hear that you're loving the quality and clarity of the 10" HD touchscreen of your Nest Hub Max. However, we're sorry to hear that it shuts off quickly. We value your experience with products and for us to help you best, we may need to learn more about the issue you are experiencing. We recommend contacting our support team so we can isolate the issue further. You may reach out to us using this link: https://support.google.com/googlenest/gethelp
Good unit for the price.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well and performs as it should. I wish it had more features or the ability to install apps to expand it's capabilities. Otherwise a good display.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi davez, thanks for sharing your experience. We’re glad that you find Nest Hub Max great, and we do appreciate your insights. Your feedback is important to us, as it will greatly help us in improving our products and services. If you need any help, our support team is always available. Please feel free to contact us anytime here: https://support.google.com/googlenest/gethelp
My first Nest device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first Nest device. Excellent hub to tie most of your smart devices together. Love video calls with Duo. Looking for connectivity with Ring and Samsung Smart things.
I would recommend this to a friendVery useful and easy to use!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this Nest Hub as a Birthday Present and as Best Buy was running a promo I got a Google Dot as a gift. I wanted to get one for my mom but unfortunately Google doesn’t recognize a Russian language.
I would recommend this to a friendWho needs light switches anymore?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HubMax is amazing! Use voice commands for everything now. Git a smart plug and the Hub Max even turned in my Christmas tree!
I would recommend this to a friendOut of the Box review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took a little while to discover how to find and control the functions I wanted to use. I wish they had operating and more detailed instruction without going on line to fine the answers.
I would recommend this to a friendGoogle next max
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well and it's nice to be able to answer a duo call and have the other person see us on it. Also works great with the rest of the google home products.
I would recommend this to a friendGood buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is just wonderful and I’m getting another one does everything and acts as a house video camera really good buy thanks!
I would recommend this to a friendLove love love
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a bunch of Google products but this is by far is my favorite, it does so much and is so much fun to play with it's like having my Google phone without having to hold it!!!!
I would recommend this to a friendA must have for any smart home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The next hub max was a purchase I never knew I needed. Having this in my kitchen has been great for recipes and entertainment. I use the voice feature so much.
I would recommend this to a friend- Pros mentioned:Screen size
Wanted to love
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to love it I wanted it for the pictures frame but if you mute the mic switch on the back a big fat mute mic and camera off icon appears on the screen annoying me and the wife when we just wanted a family photo
I would recommend this to a friend More Functionality Would Be Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish it had a little more functionality. It is nice to have, I like it more than the Google Home, but I cannot say I love it.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, Phil. Thanks for sharing your concern about your Nest Hub Max. We're sorry to learn that your experience with the device didn't meet your expectations. We hear your concerns, and have taken note of it. If you need any help in the future, please don't hesitate to contact us on our Google Nest Help page here: https://support.google.com/googlenest/gethelp
Glad we purchased it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product pairs well with other nest products. We use it daily. Nice addition to our home!
I would recommend this to a friend