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Customer Ratings & Reviews

$399.00

Customer reviews

Rating 4.6 out of 5 stars with 4129 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 4,128 reviews
  • Rated 5 out of 5 stars

    Get it!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a birthday gift for myself! I love it. Definitely a happy customer!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for price when discounted

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised, problems with mesh wi-fi like all Google nest, home, stuff....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded from the Ale** and we couldnt be happier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Should have a front camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my sister. I thought I read that this one has a front camera for Duo calls which is why I got it for my sister so she can video chat with our grandmother. Smh disappointed in myself for not catching that, but overall still a good device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok to buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They need to improve understanding the question and also sometimes it just shows the search result on screen and we are far way from it.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Swapnil! Thank you for taking the time to share your Nest Hub Max experience. We apologize for any issues you've encountered with the performance of its Google Assistant. We want to know more about your concern so we can provide you with the best help possible. We recommend reaching out to our dedicated team of specialists on the Google Home Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Counter top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to get it to work with my door bell but not yet Other than that good

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, ScottD! We’re glad that you like the Nest Hub Max. We hear your concern about getting it to work with your doorbell. You can connect your Nest display and set up visitor announcements to get notified when someone rings your doorbell when you’re home. You'll only get visitor announcements on your speakers and displays if they are set up in the same home as your doorbell in the Home app. This link can help: https://support.google.com/googlenest/answer/7672451

      You can also use your voice to stream your compatible security camera doorbell video to any Nest display. More details are available here: https://support.google.com/googlenest/answer/9137164

      If there’s anything we can help you with, feel free to find us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Finally something that works.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE IT. It is so good to call to another part of the house and speak without yelling. It also reminds me of important dates and even controls my lights. It's awesome but the vid is choppy at times. I think that's my internet provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This gets constant use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Google assistant with video. I use it to display my pictures, have the time and temperature ever available, and answer my questions. I run my lights and thermostat through it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Highly dependable on Youtube Premium Subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is great on it's own. Good video quality but however, it became irrelevant to me when the free youtube premium expired. I couldn't choose any songs any more.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Chichi, thanks for taking the time to share your feedback. We’re sorry to learn that you’re not able to play any music on Youtube with your Nest Hub Max.

      For your Youtube music, some music services provide limited experience when you prefer to use the free version for their services. YouTube Music Premium account is needed so you can play content on demand. You can also get specific songs and albums along with music based on genre, mood, or activity, and YouTube Music’s curated playlists. You can still play music while you are on free service, but you'll get a station of songs inspired by the song, album, or artist you asked for.

      Your feedback is important to us, and your satisfaction is what drives us in improving our products and services. If you need assistance, you can always contact our support team here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Good assistant, okay interface

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like other google assistant products it works really well. However the interface is bulky, clumsy and hard to navigate. The interface also lacks the ability to customize it.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Dylan, thanks for sharing your review on Nest Hub Max.Your feedback on the interface is appreciated and we're sorry that your experience with it was less than ideal. Rest assured that we'll relay this to the right team for updates we may provide in the future. In the meantime, if you have additional questions or need further assistance please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Great for my family to communicate to eachother

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prefect addition to my kitchen counter; helps the family stay on task with all the features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google home

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our google home and all of its functions. Music, lighting, reminders, you name it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and you can even play Netflix on it. Defintely worth it. Plus it finds the stuff on youtube more easily than the Lenovo display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hub wins

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything all in one. Nothing more convenient and better. Easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the product!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend it for those for those who’s trying to build a Google ecosystem.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Nest Hub 10" Smart display with Google Assist

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love how it displays,the speaker is very clearthe only reason I didn't give it 5 stars is because it's not allowing us to call out,but it will receive calls, maybe baby boomer setup problems.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Od98,

      We´re glad that you loved the Nest Hub Max. Although it saddens us to hear that you were not able to make outgoing calls with it.

      We recommend checking if you are using either of the 2 ways to make free outbound calls (within US and Canada) using your Nest Hub Max:
      - Google Duo calls. With Duo calling, you can make and receive video or voice calls to anyone who has a Duo account.
      - Google supported calls. Google supported calling allows you to make free outgoing audio calls to mobile, landline, and business phone numbers. Learn more about using the right commands to make outgoing calls with your Nest Hub Max on this link: https://support.google.com/googlenest/answer/7363847

      If you still have difficulty calling your friends and loved ones using Nest Hub Max, please do not hesitate to contact our support team. It would be our pleasure to help you out if you can reach out to us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Use it daily, love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Mom so we could could video chat. I have used mine for over a year and it has become a regular part of my daily routine for news, music, entertainment and more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to Install / Great screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and set up. However like most systems today, it takes several google searches to make what should be simple changes. Like almost all things this days, the instructions are all buried under several layers of logic. Which do not agree with my logic process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it on sale to try it and it works very well. Screen is great also the sound. You can play Netflix, YouTube, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had many issues with it freezing up, needs to be restarted frequently. Very disappointing. When trying to use it to cook it never finds the recipe I’m looking for. Sound quality is decent when it works.

    No, I would not recommend this to a friend