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Customer Ratings & Reviews

$399.00

Customer reviews

Rating 4.6 out of 5 stars with 4129 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 4,128 reviews
  • Rated 5 out of 5 stars

    Hey google call mom! Large screen!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey google! Great for video calls and remote monitoring of your home while at work or traveling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The family likes it and it makes it very easy to do video calls without having to use the computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs battery backup

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great after getting it set up but when the electricity flickers, you have to reset everything again. It is very frustrating to have to spend that much time and effort over and over. It should have a battery backup to store the settings. We went back to our other brand.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there. Thanks for sharing your experience with your Nest Hub Max. We're taking your comments as feedback for future updates in our devices. We love to hear feedback from our customers, so feel free to fill out this form with any additional comment that you might have: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG Nest

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is great. I have 2 now. The google home box is something ive been looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Home Assistant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! Kids love it for fun and adults utilize it for it's in home functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good gift

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for my child. She enjoys using it for school and all the other functions it has

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest Hub Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice essential assistant and security command base for our home. My wife truly loves it. Also a great quick reference piece.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well for most part, can be glitchy at times

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first smart hub in the home and while it works fairly well there are times it completely misinterprets what you are saying. It has also turned on randomly by itself when it heard something from the tv or stereo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 2 buy to i meed to say no more!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hub Max

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. My kids love this. My wife tolerates this. It is an overall excellent product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this better than the mini speakers. Glad it was on sale so I could finally get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Adding in the nest cam is really nice with the facial recognition. It shows me about my day while I prep stuff for the morning.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    Overpriced

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal plus is the same price and even though the voice recognition is better on the nest hub max. The portal’s 15 inch screen makes it the top dog

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a nice laptop that wasn't real expensive. I found this one. It does everything I need and was a good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Home Nest isAwesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way we are able to built our own home security system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second nest hub and am glad I bought it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Hub Max "Great"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For years I have been buying this same hub, just up grading it and I love

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Smart Display

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been a year now, its working nice i love home automation the bad thing about technology is that companies put an expiration date on this things...no updates it dont work no more.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there Rico, we appreciate your time sharing your experience with us. We’re sorry to hear that your Nest Hub Max doesn’t work anymore. We’re here to help.

      If your Nest Hub Max doesn’t turn on, you may try these simple steps below that may be helpful with the issue:
      - Restart Nest Hub Max by disconnecting the power cable.
      - Leave unplugged for approximately 1 minute.
      - Reconnect power cable back into the Nest Hub Max.

      We also suggest performing a factory reset on the Nest Hub Max, then setting it up again. On the back of Nest Hub Max, press and hold both volume buttons together for about 10 seconds. Your Nest Hub Max will let you know that it's resetting.

      Feel free to visit us if you need further assistance. We have help always available here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Good device but does not have lot of features

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good device but does not have lot of features. The new google pixel tablet is lot better buy than this one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product simple and convenient for my family

    I would recommend this to a friend