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Customer Ratings & Reviews

$399.00

Customer reviews

Rating 4.6 out of 5 stars with 4129 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 4,129 reviews
  • Rated 4 out of 5 stars

    Hardware is great... software needs work.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs more customizable options like alarm sounds. Seems like Amazon Alexa has more partnerships with manufacturers for their skills. I like the ability to watch my YouTube vids and podcasts on the device.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Good device price point too high

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great device and very useful, it connects to mostly everything but the price point compared go others is waaaay to high

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thanks for posting your review. We appreciate your feedback and we're sorry to learn that the price point of the Nest Hub Max didn't meet your expectations. We're always searching for ways to improve our products and make them competitive not only in quality but in price as well. If you have additional feedback, we'd love to hear them. You can send your feedback through this link: https://support.google.com/googlenest/answer/7071494

      And if you need further assistance or have additional questions, you can contact our support specialists here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Use it many times every day

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should be in every home. Central hub for cooking, weather, music

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to be more open to install new apps, after that a good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely one of my Best Buy’s Definitely recommend to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Once it on sale I’ll buy another one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is best anyone can have I would love to buy more if I can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to our "man cave". Also helping us to google-fi the entire home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A rocket fast, great looking desktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Omen is rocket fast and my 13-yr-old son loves the look with the open see-through side and colored lights. A solid product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great addition to our google home family

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch sensitivity could be better, however it may just be our settings. Video calls are crisp and clear, however sometimes lag. Functionality and integration work perfectly.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi MamaWolf, we appreciate your feedback. We’re sorry to hear about the screen sensitivity and lag issue you have with your Nest Hub Max.

      Both the screen sensitivity and lag issue may be related to a connectivity issue on Nest Hub Max. If you haven’t tried yet, you may try the following:
      - Restart both your Wi-Fi router and Nest Hub Max to refresh their connection.
      - If you have a dual band router, try setting up your Nest Hub Max on either the 2.4GHz or 5GHz bands and see which band provides a stable connection.
      - We also recommend checking for possible congestion with your Wi-Fi network. If you're experiencing spotty connection or weak signal, we recommend checking your Wi-Fi network to see if your bandwidth is congested. This may happen if you have too many devices connected on the same bandwidth or if your network package is not enough to handle the data traffic on the network. Removing other connected devices to your Wi-Fi may relieve network congestion.

      If you need further assistance, you can reach out to us anytime using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Google nest hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with these products. Everything works good. I will recommend to my friends to buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smartest display with very good AI

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smartest display with very good AI. Highly recommended product. This makes your life so easy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have for home Hub and Google camera's, a little disappointed with the resolution on the screen.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, GilMar. Thanks for your feedback on Nest Hub Max, and we’re glad that you like how it works for your Google Nest cameras. We appreciate you telling us your concern about the screen resolution. We’ll share this with the right team for future improvements.

      We trust that you’re getting the most benefits out of the display features. For questions or concerns around the performance or functionality of the display, you’re more than welcome to contact us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great Google/Nest integration.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it’s supposed to. Full integration into Google/Nest environment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My best companion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was good. And glad bought it at a lesser price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product and delivered quicker than expected. Will more than likely order again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A game changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the previous version without the camera and loved it. This is like basically an iPad with google assistant. It is loud! The picture is perfect as well. It connects to various devices that are not google and works well. I want one in my bedroom as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this as a Christmas gift and have not used it personally, but the recipient loves it and is very happy with the product.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Overpriced, would go with cheaper home assistants.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that great, I wouldn't waste money on this version and don't feel it's really worth the high price tag. I would just get the cheaper google home assistant without the screen, but I also don't use it for video calls or home security so I just dont put it to full use.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, JoshuaF. We appreciate your time sharing your feedback about the Nest Hub Max. We're sorry to learn that your experience with your device was less than ideal. We’d like to learn more about your challenges with using the display so we can provide you with the best solution. We recommend reaching out to our dedicated team of specialists on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Best multi-functional device ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless interface which can monitor your house, play music, video call etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device! Works seamlessly with other google products I have such as the best hub mini, google mini and the google chromecast!

    I would recommend this to a friend