Customer Ratings & Reviews
- Model:
- GA00639-US
- SKU:
- 12183786
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
"Hey Google" feature is Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review."Hey Google" option works great It finds My voice from other rooms
I would recommend this to a friendNest Hub Max smart display
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, and works with all my at home controls.
I would recommend this to a friendSubpar compared to Alexa
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Personally I like the Alexa better but this is in Our living room and does what it need to. I just prefer to have a scrolling newsfeed and weather timeline on my device
I would recommend this to a friendNest Hub
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has become an integral part of our home and is perfect for controlling devices and displaying information.
I would recommend this to a friendTo hard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had trouble trying to set it up ask for help to set it up they wanted 150.00 to help so i took it back.
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hi there, user784874. Sorry to learn you had trouble setting up your Nest Hub Max — we understand your frustration. Even though you returned it, we’d like to hear more about what happened. When you get a chance, share more with us here: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
Very useful home hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic addison to a smart home. I am using this for my kitchen to pull up recipies and to control the smart home
I would recommend this to a friend- Pros mentioned:Camera
It’s alright
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was expecting more from this than Alexa, but they are not too far off. Both of these home systems still need a lot of upgrading to be optimal.
No, I would not recommend this to a friend I’d highly recommend the purchase because I don’t
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’d highly recommend the purchase because I don’t think you will be disappointed!
I would recommend this to a friendDifficult to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item was purchased to replace an old Facebook Portal, which is no longer supported. To be honest, I was never able to get it hooked up for my 88-year-old mother. Too confusing, and the directions were terrible. It may be a wonderful item, but it wasn't for us. I returned it after two days of trying to set it up.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, Maryjo. We’re sorry to hear that the Nest Hub Max wasn’t quite the best fit for you. Even though you returned it, we’d like learn more about your experience — when you get a second, talk to us here: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
Works for 2nd gen device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it but it's finicky while picking up voices. It may be the location though. Getting it to display the right camera is sometimes bothersome. all in all it's good thought
I would recommend this to a friendThank you best buy.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is beautiful I love it.Thank you best buy.
I would recommend this to a friendAmazing product!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our son told us about this and it is so wonderful. Now we can eat dinner together across the world, so amazing!
I would recommend this to a friend- Pros mentioned:Sound quality
Google Max is a poor quality product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Nest Hub Max has some really good features. The sound is an improvement over the smaller version. But the screen started to go blank within a couple of days. There are numerous people on Googles site having the same issues. Its a poor quality product and Google doesn't seem to be doing anything about it. Their support just says to return it. --Not a fan---
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Good, we appreciate that you liked the features of Nest Hub Max. We´re sorry to hear that you are experiencing black screen issues with it. We understand how frustrating this may be for you. We value your experience with our products, and we recommend contacting our support team for further help on the issue here: https://support.google.com/googlenest/gethelp
Google does it again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m giving this 4 stars only because the camera on it doesn’t work. Other than that I bought it for my son to replace the smaller version of it.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there SueD, thanks for choosing Nest Hub Max. We're sorry for any inconvenience you may be having with the camera.
If you haven't tried yet, resetting Nest Hub Max may be helpful with the camera issue. This process will erase all data and you may need to set it up again. To reset, check on the back of Nest Hub Max, press and hold both volume buttons together for about 10 seconds. Your Nest Hub Max will let you know that it's resetting.
We value your experience with Nest Hub Max. If you need further help, please consider contacting our support team here: https://support.google.com/googlenest/gethelp
Great gift. Worth it compared the the small one.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the perfect gift. The fact that it can rotate through photos is also a great feature.
I would recommend this to a friendId buy again
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This things just amazing .. great frame great smart tech still working out some bugs.
I would recommend this to a friendReally helpful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. The added video chat is great. Now, when I am staying somewhere without my Hub, I see how dependent one can become on it.
I would recommend this to a friendCaregiver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Now if olny the person it was bought for understood how to operate it, and know it is not for conversions!
I would recommend this to a friendBrand response from Nest Support
Posted .Hello SarahL, thanks for the feedback you provided, and we hear your concerns about using the Nest Hub Max. There are different ways to enjoy the display like viewing photos, streaming your compatible security camera, playing TV shows and movies, and more. You can visit this link to learn other things you can do with the Nest Hub display: https://support.google.com/googlenest/topic/10356591
Meanwhile, if you need guidance on how to use the Nest display features effectively, or for any concerns other than what’s included on the link above, simply let us know and we’d be happy to help: https://support.google.com/googlenest/gethelp
- Pros mentioned:Screen size
Pretty good smart display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our 2nd Hub Max, I use it at my desk under my monitors for when I want to stream music, videos, etc. Previously used the smaller nest hub but it's just too small for me to use as a video display. Lots of room for improvement in terms of processing speed and controls but overall a good smart display.
I would recommend this to a friend We ended up buying 2!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sales rep was knowledgeable and personable. We ended up buying 1 as a gift and another for ourselves.
I would recommend this to a friend