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Customer Ratings & Reviews

$399.00

Customer reviews

Rating 4.6 out of 5 stars with 4129 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 186 Showing 3,701-3,720 of 4,129 reviews
  • Rated 5 out of 5 stars

    I love everything that google made.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google has taken me over with their awesome products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the product. Recommend to a friend or family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device Are use it more than I ever thought I would

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Google hub max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The screen is really colorful and bright. Easy to understand. The camera is a plus because i can use it to monitor my home when I’m away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ring

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic have this by my chair its great it's unique i think its just awesome

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great speaker

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Loved being able to see who's at home when I wasn't.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my best hub all time while cooking. I can watch videos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and works well with my other nest items

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Software issues

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of screen. Dislike that google has software issues with connecting multiple google speaker. Love hate relationship with google products.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, Jakers15. Thank you for choosing Nest Hub Max. We're sorry to hear that you're experiencing some difficulties with connecting or grouping multiple speakers. You can create and manage a speaker group and play the same music throughout your home using compatible Google Nest or Home speakers and displays. We recommend visiting this Google Help article for steps in creating speaker groups: https://support.google.com/googlenest/answer/7174267

      If you need further assistance, please don't hesitate to reach us on our 'Contact us' page on the Google Help site here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Works great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need it to. Runs all my lights in the house and the wife uses it for recipes while she’s cooking. Alll in all a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work just as expected, made with quality, very durable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I was forced to buy this item as I needed it to ge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected more from this article to make it more functional you must pay a membership I was forced to buy this item as I needed it to get my home doorbell working but I don't think it's worth it as the best features have to be with paid membership

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi AngeldonPR, we really appreciate you for investing high on Google Nest devices, and thanks for the feedback you shared on the Nest Hub Max. It isn’t easy to hear that your expectations are not met.

      There's no fee to stream full resolution live video to your display, and to get visitor announcement, as long as your doorbell and Nest display are connected to the internet. However, you’ll need a Nest Aware subscription to record video and receive advanced notifications. With a Nest Aware subscription your video will be saved to the cloud and you’ll get extra features. Find out more what you can get with the Nest Aware subscription here: https://support.google.com/googlenest/answer/9233159

      Google Nest has long been focused on delivering quality products to our customers. We’re also focused on giving our customers value for the price, including three hours of event history right out of the box for the first time ever. On-device processing also gives our customers smart alerts and Activity Zones, which historically have required a subscription.

      We care about your experience. If there’s anything we can help you around the features and performance of your Nest doorbell and display, please know that our dedicated team is always here to help: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it kids got it for me for Christmas. Speakers are nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    stay connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it took some teaching but wonderful tool for elderly in-laws to stay connected with family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great nest

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good best is there best. A++++++++ would recommend to any one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, works for all my smart home needs!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You tube premium offer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing wrong with Google Nest Hub but was unable to redeem the Premium You Tube offer since I already have a subscription. That was one of the reasons I bought this at this time was the you tube offer. I tried cancelling my account and signing back up with bb code and was unsuccessful.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi suzy1953, we really appreciate you for choosing the Nest Hub Max and for giving us feedback here. It’s unfortunate to learn you ran into this issue with redeeming the YouTube Premium offer. We recommend reaching out to BestBuy for assistance about the code. And for any concerns or question about the functionality or features of the Nest display, we’d be more than happy to provide you with answers and support here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best hub allows me to Complete my google integrated home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size screen.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son. He set it up while he was here. Amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helps with whatever I need.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes Google is hard of hearing, but she gets the job done. I'm really pleased with the product.

    I would recommend this to a friend