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Customer Ratings & Reviews

$399.00

Customer reviews

Rating 4.6 out of 5 stars with 4129 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 187 Showing 3,721-3,740 of 4,129 reviews
  • Rated 5 out of 5 stars

    Great and versatile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use the webcam all the time for FaceTime calls with the family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good, nicce and powerful. Speakers are amazing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't explored everything but this product is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son he loves it and uses all the time

    I would recommend this to a friend
  • Cons mentioned:
    Night vision

    Rated 3 out of 5 stars

    no night vision :(

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beautiful built display but no night vision on the camera

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Absolute pile of garbage

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whatever you do do not buy this thing, it is such a overrated pile of crap. The screen and speakers are much better than the normal display, but this thing has so many QC issues. If you use it to watch video that you will just become frustrated. It oftentimes would just go to black video no matter what service you're using and other times it just stops playing for no reason. It doesn't matter if you cast it from your device or you play it directly from the screen, You will be frustrated. This thing is a pile of crap and I wish I would have never purchased it. I will not be buying future Google products like this.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Mista2x, thanks for sharing your insights with us. We´re sorry to hear about the difficult experience you´re having with Nest Hub Max. We can only imagine how frustrating this may have been for you.

      If you haven't tried yet, resetting Nest Hub Max may be helpful in fixing some issues you shared with us. Keep in mind that resetting Nest Hub Max will erase all data and that you may need to set it up again. To reset, simply check on the back of Nest Hub Max, press and hold both volume buttons together for about 10 seconds. Your Nest Hub Max will let you know that it's resetting.

      It's important to try and recreate the issues you are experiencing, and if you find them to be persistent, then we highly suggest that you contact our support team for further help. We may need to have a closer look at your Nest Hub Max and see how we can help you best. Our dedicated team of support specialists is just a click away, and ready to help you with your support needs by reaching out to us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    My hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item. I am a google fan! This product is amazing !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    really good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality , screen with really good image,and features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It hasn't wowed me yet but it does what it supposed to.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Jazzyone, thanks for posting a review. We regret to hear that Nest Hub Max didn’t meet your expectations. Your feedback is important to us, and your satisfaction is what drives us in improving our products and services. For further assistance, you can reach out to our support team anytime. We’d be more than happy to help you here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love everything about it and it is great to make calls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to our household!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this at my wife's request and we both love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great picture frame

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice but wish it was less laggy. its a bit slow at times

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Renzo, thanks for taking the time to share your feedback. We’re sorry to hear that you’re experiencing a slow interface with Nest Hub Max.

      We could be looking at a possible connectivity issue that affects the overall performance of your Nest Hub, and it’s important to make sure that this is not caused by a spotty or weak Wi-Fi signal. We suggest checking your Wi-Fi network for a strong and reliable connection. If you have too many devices connected on the same bandwidth or if your network package is not enough to handle the data traffic on the network, removing other connected devices to your Wi-Fi may relieve network congestion. You can also try doing a factory reset to improve its performance.

      If you need assistance, you can always reach out to our support team You can contact us using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great i use it all the time music and all!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy and fun to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. My family really enjoy this model with the video calling compared to the first model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whats the temp

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Keeps me in touch with the outside world in ways different than the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing else compares to the quality of this unit!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already owened two Google hub. I dont regret this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent upgrade. Lots of features over the previous kidrl

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product from google

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always fan of gadgets and google nailed on this one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice! I like it can control your smart home! I connect it to my phone and it's easy to use

    I would recommend this to a friend