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Customer Ratings & Reviews

$399.00

Customer reviews

Rating 4.6 out of 5 stars with 4129 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 189 Showing 3,761-3,780 of 4,129 reviews
  • Rated 4 out of 5 stars

    Easy to use. Work well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Does whats advertised. Have no issues. Will be 5 stars when able to look up web sites.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for homes and with google products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Works great with google products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome addition to my Google Smart Home products!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ? email

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's unconscionable that this device does not allow you to access your google email account. It's connected your wifi, it connects to google. Why does it not allow you to access your email? Isn't it a "hub" where you are suppose to access your important information? It is definitely not a matter of computing power. What's the deal google?

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Meh, average.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound wasn’t what I thought it was. It sounded better in the store.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent but on decent price. Must recommend for everyone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Limited use for me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked fine, but I found saying "Hey, Google" to be a bit of a tongue-twister. Also, I found out the Google video doorbell cannot stand as low of temperatures as the Ring one. I ended up returning it & buying a different brand of home hub screen that has Amazon Alexa, so I can watch Prime Video on it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, it is a great product and very beautiful piece to the house

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google display device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device works great and is good for a security purpose

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. It’s very good for house. And also it helps in making video calls

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun and useful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun to use and very helpful to have for family organization and activities.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works good not much better than lenovo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok features. Not all that much more user friendly with Samsung products than Lenovo was.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    need patience to set this up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are just using the basic features i guess this would get 5 stars. But for me adding in my Nest cams and nest door bell have been an ordeal. I work in the technology world so i can usually figure this stuff out pretty quickly but 2 weeks later and the door bell still doesn't ring through the system. Frustrated

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good I love it I will send it to my friends and family members

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My g hub

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it camera moves with you but not the entire unit.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Good but bad!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item returned because it was not compatible with my Ring door camera and 5 other Ring cameras and I was not going to replace all my cameras to be compatible with the unit. So replaced it with an Alexa that is compatible with my existing equipment.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Needed a keyboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, the volume is good the only problem is that there is no keyboard

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Super limited

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't download any apps so you are stuck with what's on there. Google apparently doesn’t make enough money so they are raising there $150 subscription to $200 a year. Nest cameras are slow to log into so we bought this to keep it on the nest door bell camera but it kicks out the camera once or twice a day. You can't show all of your cameras at once either. Only 1 at a time and still takes 5 to 10 seconds to pull up even though we have 600 mbps fiber optic internet service. Super limited for $200 a year subscription.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, Jefafa. Sorry to see the Nest Hub Max may not have been the perfect fit. Your feedback is valuable to us and want to hear more — when you have a second, share your thoughts here: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG madebygoogle

  • Rated 1 out of 5 stars

    Nest no good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried changing from Amazon Alexa to Google Nest but it seemed that I had to reboot Nest Hub every 24 to 36 hours to reconnect to WIFI

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, AntonioC. We’re sorry to hear about the connectivity trouble you’ve been having with your Nest Hub Max — we know how frustrating this could be. We’d like to look into this with you to get it running smoothly. When you get a second, talk to us here: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 4 out of 5 stars

    Google Nest Hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since last year I already dreamed to have one Great

    I would recommend this to a friend