Customer Ratings & Reviews
- Model:
- GA00639-US
- SKU:
- 12183786
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
- Pros mentioned:Ease of use
Merry Christmas
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Google products and the ease of use purchased for a Christmas present
I would recommend this to a friend - Pros mentioned:Camera
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the way it looks and I like the fact the it has a camera.
I would recommend this to a friend Meh, could be better
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Google assistant is out dated and the software should be able to provide better results. Needs more work.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, AlbertR. We’re sorry to hear about your experience with the Google Nest Hub Max. We’ll share this information with the right team for future improvements. Meanwhile, retraining your Nest Hub with the Voice Match may help, especially if you have other family members sharing your display. See the steps below on how to do this:
- On your phone or tablet, open the Google Home app
- At the top right, tap your Profile or initial and then Assistant settings and then Voice Match.
- Tap Teach your Assistant your voice again and then Retrain.
If further assistance is needed, please reach out to our support team using this link: https://support.google.com/googlenest/gethelp
Fustrating
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love all the features it has, but it's been fustrating trying to get my music playlist that I created in youtube to play and also not all of my photos that I downloaded to Google photos are showing on my Photo frame.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi DADA,
We appreciate your feedback. We're glad that you loved all the features of your Nest Hub Max. We do apologize for the frustrating experience trying to play your YouTube playlist. You may need to get the premium subscription to enable this feature.
Google Photos automatically attempts to select what it thinks are the best photos from your Live Albums and Recent Highlights. From your existing private and shared albums, Google Photos attempts to remove bad photos (blurry, poor exposure, low resolution, near duplicate) but will not otherwise curate the contents of your albums. You can completely turn off curation for private and shared albums when you change the “Personal photo curation” setting to “Live albums only.” No curation at all is done on your Favorites. Also, if photos in your private and shared albums don't appear and you expect them to, turn off curation for those albums. To do this, change the “Personal photo curation” setting to “Live albums only.”
We'd love to hear more about your experience with Nest Hub Max. Feel free to contact us at your convenience if you still have any questions or support needs by reaching out to us here: https://support.google.com/googlenest/gethelp
Maybe purchased a defective device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like having the ability to stream YouTube tv and apple music to the device. I notice at times the screen will turn black when I'm in an application. I have to 'hard reset' the device on occasion to correct.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Eric,
Thanks for sharing your experience with your Nest Hub Max. We're delighted that you like the streaming feature of your Nest Hub Max. This is despite of the little trouble you encountered with your Nest Hub Max.
We'd like to have a closer look at the issue and help you sort this out. Please reach out to our support team here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Screen size
Priceless
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for under my computer monitor. The experience is next level.
I would recommend this to a friend - Pros mentioned:Ease of use
Worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great, can control my lights form my kitchen. Would purchase again
I would recommend this to a friend - Pros mentioned:Screen size
max
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great in kitchen. large display makes easier reading of recipes
I would recommend this to a friend - Pros mentioned:Ease of use
Google
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second one I have purchased, very handy and easy to set up..
I would recommend this to a friend - Pros mentioned:Sound quality
Best Google Nest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great video and picture quality. Responds as I need it do.
I would recommend this to a friend - Pros mentioned:Sound quality
Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Very clear picture. Easy to hear noise outside
I would recommend this to a friend Small screen but powerful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only bad side is the screen is on the smaller side. For whatever reason, linking the software to your account IS NOT seemless either.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey YourIdol, thanks for sharing your feedback to let us know of your concerns about the Nest Hub Max, and we’re sorry to hear it didn't meet the ideal experience we want to share with you. We’d be happy to share this information with the right team for future improvements. Meanwhile, we’re hoping you can tell us more about your challenges, with linking the software to your account, so we can learn how to provide you services and assistance. Please feel free to find us anytime at: https://support.google.com/googlenest/gethelp
- Cons mentioned:Compatibility
Google home max
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice wish it was compatible with ring doorbell though
I would recommend this to a friend A tablet might be a better Smart Display.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Smart Display, especially if you are invested in the Google ecosystem. Only downfall, not many product integrates with Google Home, Alexa has the advantage in this area.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi marcdi2010, thanks for sharing your feedback. We’re glad to hear that you like your Nest Hub, and we do apologize that the integration with Google Home isn’t yet available to some smart devices.
Our engineers and developers are always working with the integration to meet our customer’s expectations. In the meantime, we hope you will keep enjoying your Nest Hub.
If you have other concerns or questions you'd like us to answer, feel free to contact our support team here: https://support.google.com/googlenest/gethelp
Get a smart Tv instead.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the thing's fault, but Amazon refusing to cross-stream is deleterious to consumers.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Brian. We’re sorry to hear that your experience with the Nest Hub Max is less than ideal. The Nest Nest Hub Max doesn’t offer direct or native integration with Amazon. Setup and controls are found in the Home app. We’ve taken note of your feedback as we’re constantly looking for ways to improve our products’ reliability, usability and use of various features.
For inquiries or if you have support concerns, feel free to contact us here: https://support.google.com/googlenest/gethelp
Screen is garbage.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Screen failing after 2 years. Avoid this product and don't waste your money.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there. We appreciate your feedback and we're sorry to hear that your Nest Hub Max screen has failed after two years. We understand your frustration and disappointment with this experience. The Nest Hub Max typically comes with a one-year warranty. However, you can check your specific warranty details by referring to your purchase receipt and we recommend reaching out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp
Camara
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad at all so it’s about you guys like to buy and test it.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi HariB. Thanks for sharing your comments about your Nest Hub Max. We want to ensure that you enjoy the most of your device. Visit this link to learn more about what you can do with it: https://support.google.com/googlenest/answer/7130274?hl=en&ref_topic=7195641&sjid=17141370826605544630-NC
- Pros mentioned:Google assistant
Nice Google nest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Google assistant. Only issue i have is that the nest camera isn't always working on the app.
I would recommend this to a friend - Pros mentioned:Ease of use
Google nest
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great definitely a must have, and easy to set up.
I would recommend this to a friend - Pros mentioned:Google assistant
A++++
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A+++++ excellent item and perfect with my parents house
I would recommend this to a friend