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$399.00

Customer reviews

Rating 4.6 out of 5 stars with 4126 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 4,126 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    wonderful clarity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, great clarity in pictures love being able to search for items and recipes with easy access

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Kitchen display.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An exellent device! The sound quality is so much better than expected. Sometime google is a bit finicky but otherwise well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am new at using this hub, but I like it so far. I use it as a camera in addition to the nest cameras I purchased for my home. Love being able to just say "Google - and ask a question. Always amazed at how quick answers to my questions are provided.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good, but not great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works ok, it is not the easiest to get on your network especually if you have to change the network name. The menu is very lack luster and while you can cast tk it easily a google product i would think would inigrate into google services much easier or shohld be an option like youttube TV. However the sound quality is nice, even the bass at the lowest level caused me an apartment complaint if thumping to load.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there Silverbbs, thanks for the time sending your feedback. We’re sorry that your Nest Hub Max experience is less than ideal.

      If your Nest Hub Max is connected to an existing Wi-Fi network, but you'd like to connect it to a new one, follow the steps below:
      - Open the Google Home app.
      - Tap your device.
      - At the top right corner, tap Settings > Device information.
      - Next to "Wi-Fi," tap Forget. You’ll be taken back to the Home app home screen.
      - Follow the setup steps to set up your device on the new Wi-Fi network.
      If you get an error message that says "could not communicate with your [device]" when you try to forget your network, or the steps above don't work, you'll need to factory reset your device and set it up again. Check out this help article: https://support.google.com/googlenest/answer/7073477

      In order to watch YouTube TV on your Nest display, you'll need a YouTube TV account or a trial account. You don't need a YouTube TV account to watch standard YouTube or YouTube Premium on your Nest display. Find out more using this link: https://support.google.com/googlenest/answer/9455045

      We’d love to learn more about your experience. If you need further assistance, please reach out to our support team and we’ll do our best to help: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Absolutely Love It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited month after month until they finally launched it. However, I waited until Black Friday before purchasing it. It's everything I could want in hub. The bass is awesome when streaming sounds and watching videos. Love how the camera follows me around the kitchen. I can control all my devices...Nest cameras, thermostat, lights and other Samsung Electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    very good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and good camera. Makes hands free operation very simple.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Amazing.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bigger display. Great use for I for cam as well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it mainly to monitor my baby sleep but sometimes I do video calls and I was amazed the first time I moticed how It pans the image and zooms the person wherever the person is located in the room!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    The sound!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hub have a great sound. Good size screen and very fast.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty Great with Camera Caveats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty great device! Bought it for my dad so he could view photos like a digital picture frame, listen to music, check his schedule, etc. Also wanted to use it to check on him with the camera, but never got it to work, despite also setting up multiple Nest Cams with no problem. The camera itself works because we can use Google Duo to video call, but also kind of a bummer that there is no Facetime support.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best purchase for the whole family. We bought one for our home and another for my sister!! My 2 year old watched his videos on it and I watch cooking recipes and we listen to music! And So much more!

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Sound quality

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love the photos show mode great display with camera

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Useful and FUN

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of our favorite things. The ease of use for timers, reminders, google searches, playlists, and photos we haven't seen for a while. The list goes on and on. Highly recommend this device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is ok but for the money it has be...well ok. First thing is that it is limited. You must keep it plugged up for it to work, and I thought it had a rechargable battery, so wherever you place it, that's where it stays. Second thing is that you will need to do a lot of authorizing and combining your google account with whatever devices you want to use. The hassle is almost a reason to stay away. 4 out of 5 with the ease of use being not so easy.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Big screen and better sound than smaller version

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Absolutely LOVE this thing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing! I have an original Google home and a mini and now I have the Nest Hub Assistant Max. I love being able to video chat with friends and watch cooking videos in the kitchen. I bought a camera cover just to feel like I have more privacy, but there is a button on the back to turn off mic and camera. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I biught this to have in the kitchen, and lets just say it works wonderful. Its connected to my doorbell so if someone is at the door and im cooking i can see right away who it is. Its fast response to play music is great.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    If you're thinking about buying one, do it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its like having a small interactive tv! If youre thinking about buying one, its worth it. I use it more than i thought I would.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Bigger is better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up the Google Home Hub Max for the kitchen and moved my smaller hub into bedroom. The big screen and larger speakers work for me. Love the face recognition feature and google duo. Unfortunately when I migrated my Nest account to Google Home, my Nest products did not move over. Must now use my Nest app to control and view my Nest devices. Bummer ☹️

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Perfect Gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my mother in law for Christmas. She loves it. She mainly wanted it to be able to view photos of the family and likely won’t be using it to its full capacity. Nonetheless, uploading pictures to it is so simple for every family member and she has been ranting and raving about the pictures popping up on the screen.

    I would recommend this to a friend