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Customer Ratings & Reviews

$399.00

Customer reviews

Rating 4.6 out of 5 stars with 4126 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 4,126 reviews
  • Rated 5 out of 5 stars

    GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great addition to my home! I should have bought it sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Home Aid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is just what I was looking for, it is a great way to keep up with my daily routines, entertainment, and our home security system. The picture quality of the monitor displays, in vibrant color and is crystal clear. The quality of this hub surpassed all my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Enjoying this Tech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this primarily for video chats with our kids and 2 young grandkids. It works really good for that. The camera follows you around, fantastic! The speaker is nowhere as good as our Sonos 1 thus only 4 stars. It’s configurable for information, but this could be simpler. We bought 2 one for us and one for son and family. I like it enough where I’ll buy 2 more for our other 2 kids.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Ideal Kitchen Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker isn't as good as a portable high quality bluetooth speaker, but it gets the job done nonetheless! Excellent screen size and it can receive any kind of chromecast-able stream from your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why I didn't purchase this guy earlier because it is awesome! Put the hub max in the kitchen and my wife uses it on a daily basis and definitely love that it will auto-show who at the door with the nest hello doorbell and she can control our entire smart home with it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Should be 'smarter' for the money.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better sound than my Google Minis. Unfortunately, I bought it so I could look at a recipe in the kitchen AND listen to music at the same time. Unfortunately, it doesn't seem to be able to do that, so I thought about returning it, but ended up keeping it.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thank you for sending in your feedback on the Nest Hub Max. We can see that you're experiencing some difficulties with looking at recipes while listening to music with your device. You can enjoy your favorite cooking-inspired music while you make your meal. Don't use the general command "Hey Google, next" when you listen to music and cooking instructions at the same time. Instead, use "Next song" (Music) and "Next step" (Cooking) to distinguish between the two actions. If you need further assistance or have additional questions, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Comes in handy a lot!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly didn’t think I would use this more than I do. It can ready recipes for you step by step. Adding items to a shopping list is a breeze. Honestly this does so much and you don’t know you need it until you do.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nest Hub Max.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great addition to my living room. It’s an entertaining item that all my family enjoys looking at. The camera adds security to my home and helps me communicate with my family instantly. I might buy an additional unit to place at another area of the home for communication.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it- helps me wuth recipes. The alarm sounds dont give me a heart attack. You can out your own pictures and the speaker is absolutely great!

    I would recommend this to a friend
  • Cons mentioned:
    Night vision

    Rated 5 out of 5 stars

    Good hub, decent security camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a hub and second camera for my Nest camera setup. Does well remembering family faces, however I was a little disappointed on the night vision capability, as it's non-existent. Should have looked into this a little more for that aspect, so I won't complain too much.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Photo share screen saver is the best

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The photo share "screen saver" feature is the best. Set it up for my mom and we share an album that tags us and our pets since we live a few states away its been really nice seeing those randomly pop up. Music sounds pretty decent as well due to the larger size.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Perfect addition to my kitchen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my kitchen. Had one of the smaller ones, and that worked okay, but this makes it feel a lot more fit for the location. I can see the screen from anywhere, and can run voice commands just by looking at it. Also, it's got the best camera functionality built in, making it a nice addition even just for security purposes. 10/10 would buy if I had space to put another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great upgrade to the one I already had. Definitely im fully switching to Google from Alexa

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Becoming an essential part of the kitchen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge improvement over the previous Nest Hub. The bigger screen and the camera is a huge plus. The camera even serves as a security cam via Nest. It responds well, and using it for timers and quick videos is convenient, entertaining, and useful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Assistant!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest Hub was easy to set up and use. We use it everyday to browse and access lost of information from weather information to shopping to entertainment.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this! Works amazing to communicate with my mom so she can see us live when we aren’t close by. The photos scrolling through the home page make this even better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought three of them they are incredible!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These devices are incredible, I have an elderly friend who has a hard time communicating and it's hard for me to get up to see him often, we are able to video chat where I know he's okay several days a week! I also bought one for my elderly parents that they will be receiving for Christmas after they move down to South Carolina. I could not recommend a device more highly than this one! The people on the other end need the same device but they are incredible, actually they can use an Android phone to answer a call from this technology.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Absolutely awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve officially switched from alexa to google primarily drive off the hubs. The hub max is a much larger screen and provides more real estate to display critical info to you about the home and your info. It’s nice to be able to cast info to this on a screen that is much bigger than the standard nest hub.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    David

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice, I didn’t even know what is was buying till locked in on this one, so easy to set up and use , love it , turned out to be a great buy for me so I bought two of them

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    worth it in some ways

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well worth the buy i highly recommend it. to connect it to your wifi is painless setup took less than 5 min. only downside it doesnt have smoke or glass detection like alexa does . well it does but its not free like alexas is

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi jarr, thanks for sharing your insights about the Nest Hub Max. Sound detection is one of the new features available with Nest Aware (2nd gen). It allows your Google Nest speakers and displays to listen for sounds, such as glass breaking, smoke alarms and carbon monoxide (CO) alarms, and send a notification in the Home app. Then, you can listen to the audio clip, listen to live audio, or use the emergency calling feature to reach emergency services if needed.

      We’d be happy to share your feedback along with the right team to work on improving the products and the services we offer. In the meantime, if there’s anything we can help you around the performance and features of your Nest display, please get in touch with us using our contact details here: https://support.google.com/googlenest/gethelp Nest