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Customer Ratings & Reviews

$399.00

Customer reviews

Rating 4.6 out of 5 stars with 4128 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 4,128 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    google hub

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is easy to use love it. If you like google I'd get it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice addition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use...plays music,search recipes,rotates photos,etc....I have one ..my wife loves it...Bought this one for my son..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Your Concierge at Home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. The sound is great and with Google Duo both Apple and Android come together to talk with Live video. Great for the holidays.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love the sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish i could go twice as loud, but for now this will do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product with numerous functionalities

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest Hub Max is an amazing product. You could use it as a photo viewer as well as something that is great to manage your smart home devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Its ok. Too expensive for limited use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good display, perfect for google photos. The sound is so-so and I'm not sold on the usefulness. It's not magic, still has to use the internet so things like pulling up cameras are very laggy. The gesture features don't work so well and I end up waving around to no results. Seems like there should be more apps. Best use seems to be recipes, some really great features there. Haven't been able to try out video calls, no one will install Duo :(. I can't blame them, Google gives up on stuff too often to invest to much. I hope they dont end up dropping this.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi bbrv,

      Thanks for your feedback, and for letting us know the difficulty you have with using gestures to control Nest Hub Max. Gesture controls work better with slow and deliberate movement. If the Nest Hub Max isn't responding to your gesture controls, please check the following:
      - Ensure the privacy switch is not on (disabling the camera).
      - Ensure the camera is clean and unobstructed.
      - Try controlling Nest Hub Max with your gestures again but slower. It is best to hold up your hand in a “stop” motion and slowly move it towards the device.
      - If there are multiple people in view of Nest Hub Max´s camera, the device will only respond to the closest three people
      - Ensure Camera Sensing and Quick Gestures are enabled in the Google Home app device settings. (You will find it under Recognition and Personalization)

      We'd like to hear more about your experience with Nest Hub Max. If you'd like us to have a look at the issue to understand it better, we'll do our best to improve your experience here: https://support.google.com/googlenest/contactflow Nest

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great addition to my kitchen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only has become a helper in my kitchen, it is also great source of entertainment. By the way, the speakers sound pretty decent for listening to music.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wish it had more options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent but also a lot more basic that I though. You can not ask to see specific videos on YouTube or free search YouTube either only generic searches and you get to pick from what it pulls up. Also no typing keyboard to search either. Would love to see that changed. NO headphone jack , huge bummer. And I really hate that it records footage all the time threw the camera unless you want it turned off all the time. My kid got caught walking threw the livingroom in her panties ( she's 5) . So now we keep the camera off all the time unless we leave or are out on a date and want to check in at home. But once you learn to work around it , it is ok and useful. Just wish it had more options. And wish I could do Netflix and other apps on it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device but pain to set up for mom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to help 93YO tech-challenged mom communicate with family and feel more connected. I had to set it up at her apartment and could not do it remotely. Needs to be set up on the WiFi networked it is being used on. Google is trying to make it easy to set up for seniors to communicate but not quite there yet with directions. Finally have mom making video calls with me coaching her. I can video call her from my own Nest hub. Once family all gets the Google Duo app mom can video call them. Had a big group video Session which made mom happy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound and very convenient. love the product. very light weight and dependable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Way better than the Echo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from the Echo Show and have not been disappointed. Looks great, great sound, recognizes me and greets me when i walk by.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to use snd a fantastic overall hub for nest products

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for what you need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds really good quality. Kind of limited to to what you can control. I can’t get it to control my Sonos system

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Overall very happy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The larger display on the Nest Hub Max is ideal for displaying photos and using it for internet access. Love the integration with my other nest devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so nice I like how it has a lot you can do with im thinking about getting more for the house

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the Max

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of the sound, and the quality of the picture... I love the additional feature of the camera (use as an additional security camera).

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Hub

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first experience with Google nest hub. I really enjoy having it and wonder what I did without it. The speaker sounds pretty good also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Overall great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this item for my 84 year old mom. We needed a product that was simple to use. This was it. The only draw back was that it ONLY uses Duo for video calling. Otherwise, I would have given 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Very Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to have a large screen and support a variety of languages. It can be used on both iPhone and Galaxy.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    I went back and got a second one for my bedroom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I may buy one more I like this so much it is nest so I can see all of my Nest cameras locks smoke detectors in one place that is much bigger then my phone

    I would recommend this to a friend