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Customer Ratings & Reviews

$229.99

Customer reviews

Rating 4.6 out of 5 stars with 4125 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the Nest Hub Max for its phenomenal sound quality and perfect screen size, making it easy to use. Many appreciate the helpfulness of Google Assistant and its smart home integration capabilities. However, some customers find it a bit pricey, and others have experienced issues with setup and compatibility with other devices. A few customers have also noted the absence of night vision.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 4,125 reviews
  • Pros mentioned:
    Camera, Ease of use

    Rated 5 out of 5 stars

    Most used home device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my nest hub Max. It makes my life so much easier with all of its features. This is the second one I purchased. I initially bought one for my bedroom but purchased this one for my kitchen so I can play the news, music or watch YouTube videos while I'm in the kitchen. When not in use I love how aesthetically pleasing it is and the fact that it is a digital picture frame for My favorite family photos and video clips. Also I'm one of those people that "forget" to take my clothes out of the dryer at night so when my alarm goes off on my hub in the morning I can tell it to start my dryer to get the wrinkles out and then tell it to start my Keurig so I can have the motivation to get out of the bed. It works flawlessly with so many smart devices and home appliances that it's impossible to list them all. I also love how it has a built-in camera for home security and video chatting. 10 out of 10 would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Nest Hub Max: Your Smart Home Companion

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently added two Nest Hub Max Smart Displays with Google Assistant to our home, and we couldn't be happier. The charcoal color seamlessly integrates with our decor, while its array of features make it an essential part of our daily routine. With Google Assistant built-in, it effortlessly assists with tasks, answers questions, and controls our smart home devices. The large display is crisp and vibrant, perfect for watching videos or checking the weather. Its intuitive interface and responsive touch controls make navigation a breeze. Overall, the Nest Hub Max enhances our home with its versatility and convenience. Highly recommended for anyone looking to elevate their smart home experience.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 4 out of 5 stars

    Could live without it but still love having it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a smart display before and only ever owned one Google Home (original air freshener one). I bought this because I was interested in owning one and it came with a camera and was larger compared to the regular Nest Hub. So far I can say that I love it. The screen isn't distracting and I am completely fine with the Hub being placed in my room (Don't have a clock in my bedroom so the dim screen works perfectly as a clock and alarm when needed). Also I know most people wouldn't be comfortable with a camera in their living space but for myself atleast the advantages outweigh the mentioned. I can use the camera to check up on my dog and cat (who love to sleep in my room while me and my girlfriend are gone) and also I can duo call whenever my girlfriend is home and have a wonderful face call. Now the only reason I haven't given this a 5 is the price. At $230 this was my only downside. If this was $200 I would definitely give it a 5 because that seems more reasonable in my head. Nonetheless great screen, great sound, fun to have around.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great for a home automation hub!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have home hubs and home hub max's all over my house for controlling all the start home devices. This is a great addition and has a place in any home in addition to the regular hub. The sound quality is much better and the screen as well. The price is a bit high and if you do not have smart home items to control (lights, thermostat, camera, locks,...) them I'm not sure if it is worth the price but if you do then hands down a must buy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Screen size, Sound quality

    Rated 5 out of 5 stars

    Great Assistant!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this model since my family enjoys the 7" version - Great choice! With the Max, you get everything that the 7" version had, all will a bigger screen and camera. I must say it's much better watching news and video on this device compared to the previous version. The sound is also really good. We haven't used the camera much but it is a nice addition and it is also useful for facial recognition.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    This product is the best Birthday gift ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our purchase. We gave this as Birthday present to my elderly mother. The video camera on it is super helpful for us to be able to talk to and check on my elderly mother who has limited mobility so can’t always get to her phone. The camera recognizes faces also so will move around the room as she moves so we can see her better. My mom loves being able to ask it questions because it looks up the answer with ease for her and reads it to her. This is extremely helpful for her as she cannot see well enough anymore to be able to type or use her computer to look up something on Google. She also loves that she can have it call us by just using her voice. She was so surprised when I said to it, “Hey Google, sing Happy Birthday to my mom.” And it did! She loved that! Fantastic product!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome display

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Google cameras and the fact I can say ok Google and it answers any question I have is so great. I have to Google doorbell and I can see who's at my door and talk to them. If you have Google cameras or just good eco system it is definitely worth the purchase! Also, the fact the screen is so much bigger and so clear is definitely worth it. I used to have a small Alexa and the difference is crazy!

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent smart speaker

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hub max is a big improvement over the smaller Google home displays. The speaker sounds so much better and much more bass. The camera on the front is convenient if you want to see what's going on in your house while you're away. You can also easily turn off the cam and mic if desired, simply by sliding a switch. The price is a little high, but we use this device throughout the day every day.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Screen size, Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great sound upgrade from the first generation Nest Hub. The sub-woofer on the back really adds great effect to the sound quality. Bigger screen as well as front camera for video calls. You have the option to turn off the camera on this or use as a security camera to see your house when your away. My house is invested in google smart tech and I am very pleased with what they have to offer.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 4 out of 5 stars

    Essential Smart Home Gadget

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a professional geek, and I have had an Amazon Echo for years, but the Google Nest Hub Max is currently the best option today in my opinion. Buying a Google Nest Hub is the only way to get access to the Google Assistant, which I think is much nicer than the Amazon Echo Alexa. The Hub Max is not perfect, but it is really a leap in the right direction. It ties in with my other Nest Thermostats and Nest Cameras so I can see everything in one place and the screen is big enough to watch video without straining. I won't waste time on how you can get the news, weather, sports, recipes and other videos right when you need them just by asking. You need a smart phone or tablet to set up the device with Google Home App, and you can't even adjust the audio bass and treble without the App. Why can't they add some tablet features or voice requests so I don't need to go find my phone or tablet just to adjust the sound? You also can't add a Nest Thermostat or Camera directly from the Hub, you must use a phone or tablet. The Hub will only process one thing at a time, so don't think you can watch two things at once. If you start looking at the news, then ask about the weather and then set a timer for cooking, you need to back out of each or ask it too resume one of the paused services. It does have a volume control on the back, and a camera and mic cutoff switch. I wish these were independent as I would like to make calls without the camera. I'm hoping in another ten years the technology will catch up with our expectations. This could be easily achieved today by just providing this as an App on a Google Chrome Book. We all would probably get more use out of a smart home laptop/tablet while still buying a Google device. I would also like it rechargeable with a wireless dock so that I can pick up the screen and take it with me around the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size, Sound quality

    Rated 5 out of 5 stars

    google max hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the max hub after having the smaller 7 inch unit. Its entertaining and fun. It was easy to set up since I already had the google home app. I also like that the camera can be covered when not needed or wanted. It has a pretty good sound for what it is (its speaker size). It's worth the sale price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Google Nest 10' Smart Home Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10'-inch Smart Hub my family loves it placed Hub in our kitchen also have another one in my office easy to use navigate. for storing daily task, looking up recipes while, I'm in the kitchen cooking, great speaker loud and crystal clear, the second one i use to review my security camera system with adt it shows all zones great view.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you think about it, this really is the beginning of the robotic revolution! It's the first smart device that can follow your voice and turn with a motorized display. Think Rosie from the Jetsons, only without the wheels. I imagine that will be here with the next Echo Show. Considering putting her on top of my Roomba just for laughs. The only problem is the cord. Oh well. So, setup was ridiculously easy. It was already configured to my account, and we have several Alexa devices in the home controlling lights, monitoring security cameras, and controlling our 2 thermostats. Plug it in and follow the prompts. It even found my WiFi automatically. Super easy. The screen is big and beautiful! It's bigger and about as bright as my 9" iPad. And the camera seems to have been upgraded too. It's 12MP and does surprisingly well in low light. I can say, "Alexa, show my the front door," and my Blink Outdoor camera pops right up! Looks awesome. Response is very quick too, probably due to the upgraded processor.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Nest Hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy it is to use and the convenience. It doesnt take up alot of space and doesnt require all the wires. LOVE IT

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m still learning it but so far so good! I love how big the screen is and the speaker!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size, Sound quality

    Rated 5 out of 5 stars

    Great Addition to Living Room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my girlfriend and this thing is amazing. The screen is big, the sound is great, and it’s easy to use. People always use it to tell time instead of the clock on the wall. The camera quality is also great and I’m able to see the whole living room. Overall excellent addition to any home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Smart Google Device

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly smart device. Anyone can use it and can be used to connect different smart device as it acts as a hub. Can be used to control other smart devices like RGB LED lights, phones, tvs etc. Can be also be used for music as it has a good speaker. Overall great product! The reason I didnt give 5 stars because I feel like the price is a little high.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Wonderful time saver and enriches the home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been woderfull! We ended up getting this rather than a "Frame" product and this was easy to set up and has just worked for showing our pictures. All our kids can just add pictures for us to see. Also, it can play music just by asking it. We can ask for a type of music or for a specific piece. It seems to always get it right even when we are not sure of how to pronounce the name etc. the picture and sound quality is fantastic. In addition it can display such things as internet recopies and it's large enough to read while cooking. I am planning to get a video doorbell and since this is a 'hub' I can see and control that from here. If I had the devices, it can lock doors and turn lights on and off or dim them at set times or by voice command. This is just the beginning, for instance, if you have a supported (many options) smart thermostat you can control your temperature again by schedule or by voice command. I love it now and expect to use it a lot more in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 4 out of 5 stars

    Really cool convenience tech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. I've had the 2nd gen (smaller) hub for a few years now, and knew I wanted a larger version for our kitchen as we have the perfect island for it now. This tech - although I admit is not NECESSARY for every day life, definitely adds convenience to the kitchen. I cook all of our meals, so it's a great place to have my recipe's up instead of on my phone. I also play music and podcasts on it for the home and the speaker is excellent. If I had to nitpick, I wish it had the ability to run multiple tasks - for example, I wish I could run youtube in the corner as I have a recipe taking up most of the real estate. Sadly, it's one function at a time. But, I knew that coming into the purchase.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, Artysthegreat. Thanks for sharing your review of the Nest Hub Max! We're thrilled you're enjoying its convenience and excellent sound quality in the kitchen. Your feedback about multitasking is valuable, and we understand the desire for split-screen functionality when following recipes. While the current software doesn't allow that yet, we're always exploring ways to improve our devices based on user input. Perhaps down the line, multi-tasking could become a reality!

      In the meantime, we're happy to hear that the Nest Hub Max is adding a nice touch of convenience and entertainment to your culinary adventures. If you come across any support concerns, let us know and we’ll gladly help you, here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Screen size, Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade from the nest hub because it was starting to act up. It’s a lot bigger, volume is much louder, and we like the camera to see what the cats are up to when we’re at work. Pricey, wish I woulda bought it Black Friday or something. But we do love it.

    I would recommend this to a friend