Customer Ratings & Reviews

Love this device. I have Google Pixel phone and works well with it. Allows you to shut off mike and camera when necessary. Responsive and synchs with other Google products. Music has great sound quality. Glad I bought the max with bigger screen.

Quality of the picture is beautiful and a really good size for my dad to use. The voice commands are easy for him. The biggest issue is the setup. definitely not user friendly to set up...especially for seniors. My husband works in IT and struggled to get it hooked up to wifi...having to factory reset more than once. There is no way my parents could have figured it out.

Its helpful as a central hub to control smart home devices but its also a bit clunky.. if you had to change wifi for example, you basically have to factory reset the whole device and then join the new network rather than change it directly.. also some features are a bit awkward to use like voice calling and vide calling cause whenever i call from it people see no caller id and its a bit weird.. also Google assistant is a bit inconsistent sometimes but.. its not too bad.

This device keeps all household members authorized for use. Display is detailed and vivid. We have it displaying our pictures filtering people we want to see on it. We currently do not have it paired to any external audio since it's on stereo output is great for its size. This connected to smart devices though out home makes controlling them a breeze. It would be kind of awesome if you could install play store games on it or have an external or internal storage for play store apps, photos and games. Other than that we are relying on the cloud for everything. Another main reason we got this was the ability to call any number you wanted. Unfortunately Google has crippled this feature and you are not limited to contacts on your account. Another awesome feature is the built in camera that can be used to monitor or for video calls.

Great product. Google Nest Hub: Family Fun and Everyday Helper Our Google Nest Hub is a hit with the whole family! The kids love watching YouTube Kids. I use it to control our smart home, play music, and check the calendar, all hands-free. It's easy to use, has great parental controls, and the sound quality is surprisingly good. Highly recommend!

The way this screen is designed it sits atop the speaker and its footprint isn't too big. The color rendering and light sensing is much better on the Google products over the Lenovo ones. The sound quality is excellent and processor speed is also very good. Compared to the 7" home hub, at night this ones screen and digit size are much brighter, so if light in your bedroom is a concern you may want the 7" unless a operating system update lets us change the font size. I have not used the camera yet but there is a physical switch to shut it and the mics off or you can swipe to turn just camera off. There is not a physical shutter to hide the lens though. I am told this does integrate with other Nest accessories like the temperature sensor as well but none is built in like the Amazon echo plus has.

This is a beautiful device. The sound is leaps and bounds better than the smaller nest hub. It was really easy to set up and integrate into all of my apps. The slide show was simple to set up as well, and wow, the display makes all my photos look fantastic. The face recognition is a little creepy, but what the heck, I really don't care if big brother watches me cook(oh the hub max is in my kitchen). The sensor that activates the device is really good as it wakes up immediately. I also like that I can set up and name multiple timers(like one timer I named pizza, the other chicken wings, etc..) and the you can say ok google turn off pizza timer and voila:) did I mention the sound and display is great? Oh, and everything is really fast. I have a ring, can't wait till the ring can be viewed with my hub max. Bottom line, for a couple hundy you get great sound, a really smart display for all your recipes, and an elegant way to view those family photo...a real crowd stopper too. go ahead and buy one already.

I would give this rating 5 stars; however, the migration with Google and Nest still has some glitches to work out. Once I migrated from my Nest account to my Google account it deleted all my cameras since I had two profiles in Nest and the Hud Max can only allow you to view your cameras on the main profile. I called Google's customer support and they had to conference me in with the Nest customer support team too. At the end I was instructed to reinstall all my cameras under one profile. This was a pain since I have several cameras that require a ladder to reach them. Over all, the product is great. The speakers are loud and pictures are vibrant. I only wish this product was still compatible with my Lutron - Smart Home Lights.

Love this Max display. Works great, it has a great sound and wow what a difference in size compared to the smaller Google hub. Since it has a build in camera, it also works as a security camera.

This is a great product with a super large and crisp display, simple and easy set up and works great. Updates happen in the background without being annoying. Watching TV or YouTube videos on here are great and I love being able to see my nest cameras on screen. Great product!

We already have 2 Google hubs and we absolutely love them. We added this upgraded version to our kitchen. The screen is bigger(I can see it from the table) and it has many new features. It has a camera that doesn’t bother me. If it ever does it can be turned off. We find recipes and ask questions and play music. The one in my bedroom calls me by name and gives me reminders for the day. You also can set it up so you don’t have to say “Hey Google” every time. Our hubs add timers, news,events and jokes to the day. A very good addition to our home.

Love this display! It is big, has a great quality camera and doubles as an extra security camera! It does not have night vision so if the room is dark your camera is dark but making Cala on it and answering our doorbell with it is very helpful!

I am enjoying this Nest Hub Max Smart Display a lot. I use it for weather conditions and playing music. I intend to use it in conjunction with my Nest doorbell once it is installed. I also use it to "Google" questions instead of using a phone or computer. This Hub has many more functions, but for now I'm only using it for these functions. It was easy to set up and has worked perfectly in my living room. I 've enjoyed the benefits of it so much that I bought another one - the 7inch model - and set it up in the kitchen. I am 100% satisfied with this product and recommend it because of the many functions it can perform.

I LOVE my NHM! I have it near my TV and honestly, I sometimes watch it more than the TV. The images that scroll by are great to see. The sound is excellent, very clear. It doesn't take up a lot of space. I do wish the screen was more vertical, especially when I check on the house when we are away. I show it off and now everyone who sees it, wants one. I'll be getting one for my mom and my mother-in-law....because they both love it!

Thank u very for nice deal best buy. This device is amazing it's worth it. I use in my kitchen . It is also amazing useful in kitchen we can listen all music and also we can seen our memories in our mail id and we can see like slide show our photos. It's amazing and also we can use for smart home I like this and I purchased first time. But I m very happy for that...... Thank u very much such a nice devices . I apricate Google team. And also I apricate best buy.....

Our entire home is connected with Google, and this was an upgrade to a V1 Google Home Hub in the kitchen. The upgrade was substantial! The speakers in this thing are awesome! They are right on par with the Nest Audio and it's amazing speaker. I created a group so all the speakers in the room fire at the same time when playing music and unlike before with the weak speaker of the older Google Home Hub, there is no imbalance anymore, just strong and loud sound. The Google Duo video calling is also amazing and the way the camera follows you around the room during calls is very neat. I am very happy with my purchase and I can't imagine having anything else in the kitchen that would be better!

I love our hub. The screen is perfect for reading recipes, viewing our nest cameras, and looking at photos. The sound is great for listening to music in the kitchen. Picks up our voice commands easily. It was super easy set up. Would highly recommend.

I love this thing I bought this as gift for my mother originally. She saw a commercial on TV that connected your ring camera to view who is at your door. Well as I connected it, I learned that this can connect your smart lights, play music and notify you on your packages from Amazon and a ton of other things in which this device will give advice on what it can do. I bought the bigger one due to the larger screen and I am happy with it.

So I was unsure if this would be worth the extra investment over the smaller Hub. After a months use this does have many advantages over the smaller system. The sound is vastly improved which is appreciated by my teenage kids and then the camera came in really handy when we went away on vacation and it doubled as a security cam. I have also used the max hub to use Duo with my family back in England and it work great!, it also tracks you to some extent when you walk around the room, helps make the conversation feel more natural as you can go about your business without being stuck to one spot. But ultimately the screen size and the ability to stream Netflix on the screen makes it a great replacement for the baby brother. I really like the system and have no regrets with the additional outlay to get it....

We bought the smaller nest hub the day before this Max came out because we didnt know the Max Hub was coming. We got those on sale for $99 instead of the $129 but just happend to be at Best Buy the next day and seen the Max and though wow its $229 I thought that was kind of pricey but purchased one anyway. The extra money was worth it if has a camera you can view in your home when away, it sets off with motion as well. The speaker is ten times better than the smaller unit and the screen is much bigger. Bottom line if you can afford it spend the extra money it's so worth it.