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Customer Ratings & Reviews

$229.99

Customer reviews

Rating 4.6 out of 5 stars with 4125 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the Nest Hub Max for its phenomenal sound quality and perfect screen size, making it easy to use. Many appreciate the helpfulness of Google Assistant and its smart home integration capabilities. However, some customers find it a bit pricey, and others have experienced issues with setup and compatibility with other devices. A few customers have also noted the absence of night vision.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 4,125 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best smart device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love using it to control our entire house. Best thing ever

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than alexa

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less expensive than Alexa. Can’t say if it’s better cause only ever had an Alexa spot.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large size — replacing a nest hub mini — great upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super useful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for my in laws because we have loved ours. They have been using it daily. We have used ours daily for over 2 years. Great product! The only thing I wish is more power so the UI/UX could be more snappy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    More than a speaker, less than a tablet.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of my points on this item are the same as the regular 7" Hub, because it's basically the same device just bigger. Does what a speaker does but adds a screen with Chromecast functionality. One difference is that instead of a sleep-tracking sensor it includes a camera. Unfortunately, the camera isn't well integrated with the rest of the system and feels like an afterthought, tacked on from a third-party aquisition. The experience using the camera is a Nest experience and not a Google experience and drags the quality of the experience down. There is one other problem with the camera, as well. This display is a countertop device angled up at your face with no tilt control, so the applications for the camera are extremely limited. It isn't really useful outside of video chatting. The other difference is the speakers. This thing is LOUD, especially in the bass department. Luckily Google includes an EQ, because I had to turn the bass down to 10% to keep it from booming throughout the room and drowning out dialogue. If you're in the market for a device like this then I'd recommend it. It blows the Amazon equivalent out of the water, but at MSRP it's way overpriced for something that still does less than a similarly priced Android tablet, so wait for a sale.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Jojo, thanks for sharing your review. We're sorry to hear that your experience with the camera of your Nest Hub Max has been less than ideal. Your feedback on the integration of the camera and the angle is appreciated and will be relayed to the right team for future improvements. If you need any assistance with your Nest Hub Max, you can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wish I had one for myself

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift and it was a hit! Very clear and vivid pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    I love the Nest Hub Max 10.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Nest Hub Max 10. I love that I can watch my pictures on a slideshow.

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 5 out of 5 stars

    Retired professor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku is working perfectly although the setup is a bit complicated.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hub has great sound. With it showing a slide show it has become the center of the kitchen.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great Sound - Overpriced

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 star unit, way too expensive.... bought them for video chat during Covid.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Google

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has some serious base! This was a major upgrade from my other google home.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just perfect, love the big screen and the ability to control my smart devices through it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use for simple functions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Could use additional functionality. Tries to force you to use Spotify.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this for your memories

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind with Google photos cloud backup of your family memories. Everyone loves the photo memories. We use timers while cooking and on-demand music most everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Nice nest product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, the screen is big on it, sound is O.K. overall very solid product!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Google hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this google hub, use with google outdoor camera and clocks. Big screen size

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Kitchen Helper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really helpfully for the kitchen especially when following certain recipes etc!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Must Have For Your Google Smart Home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Hub Max is an essential device for any Google Smart Home enthusiast. If you have made Google Nest your primary smart home tech, then you should definitely plan on investing in the Nest Hub Max. It's a great center piece in your high traffic areas of your home. We have ours in our kitchen and use it every single day. I just wish the actual on screen touch features were more integrated. You need to become well versed in voice commands, because that is where you'll be spending most of your time.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    nest hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my second one. they work great. can seen nest doorbell when someone rings.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Google hub max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say lol it’s a Google Hub max, it’s huge works great!

    I would recommend this to a friend