Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$229.99

Customer reviews

Rating 4.6 out of 5 stars with 4125 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the Nest Hub Max for its phenomenal sound quality and perfect screen size, making it easy to use. Many appreciate the helpfulness of Google Assistant and its smart home integration capabilities. However, some customers find it a bit pricey, and others have experienced issues with setup and compatibility with other devices. A few customers have also noted the absence of night vision.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 4,125 reviews
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Perfect for Grands!!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We first bought the NES Hub (smaller version with NO camera) for our grand parents. At first, they just wanted to be able to see our Google Photo that was shared with them. Then it came to realization that the screen size was a bit on the smaller size. So, we kept the old hub and bought them this...Wow, it gave them more freedom to connect with us! It uses Google DUO (much much better than HangOut). It's so easy to have video conferencing from our phone to their Hub MAX. Although it cost way more than a regular hub (more than a tablet), but can't beat the convenience for a non-tech savvy grand parents who are not afraid to use it! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size, Sound quality

    Rated 5 out of 5 stars

    Nest Max speaker

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product to replace an older speaker. It has a great sound with deep bass, very powerful speaker, it has face recognition, bigger screen and easy to use. Works great to pull recipes and play music while cooking.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Bought it as an upgrade to my nest points

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome. It was easy to set up and configure with my existing smarthome. Display is awesome and love that it plays Netflix and other streaming services. As a side note, not sure if it’s just me but cannot figure out how to select different videos on Netflix - so far I have to tell google what to play each time, so that’s a negative, but I didn’t but it for streaming). The one thing I’ve noticed is that now my existing google nest points go offline a lot since I’ve installed it, it not sure if that’s a related issue. Overall a great buy!

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thank you for posting your review on Nest Hub Max. We're glad to hear that you're having an awesome time with the device. We appreciate you sharing your feedback on playing videos on Netflix and have taken note of it. Your Nest Hub Max shouldn't affect your Wi-Fi points. We'd like to take a better look at the issue you're having and help identify the cause so we can provide you with troubleshooting steps that may improve your overall experience. Please contact us on our Google Nest Help page here for immediate support: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A Must-Have for Any Smart Home for Google Lovers

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already have smart gear? This is a must-have upgrade. If you already own other quality Google smart products like cameras, a doorbell, or a thermostat, the Nest Hub Max is definitely a buy for you. The built-in camera with Face Match ensures personalized notifications, and Google Assistant is always ready to help. Plus, it doubles as a digital photo frame, displaying your favorite memories when not in use. A seamless addition to any smart home setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    The Truly Remarkable Nest Hub Max

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Hub Smart Displays are very well priced and the ability to integrate this device with other Nest Hubs and other WiFi ready devices is a snap. This display provides a beautifully clear picture and the Google Assistant is a joy to use. Link your lawn sprinkler system, smart bulbs, and security device features easily with the Nest Hub Max. Enjoy the fun of automating your home with Google products like the Next Hub Max. It is a user friendly way to get started with home automation, I highly recommend this device. It is amazing how low the cost is the level of performance and clarity offered with the device. We were so happy with this unit we placed multiple Nest Hubs in our home. Use this with a Nest Doorbell Camera and Nest Aware for terrific home monitoring features.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant, Screen size

    Rated 5 out of 5 stars

    Must have! Stylish smart and user friendly!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Hub is a sleek, smart display that seamlessly merges style with functionality. With a crisp 7-inch display, it excels as a central hub for smart home control. Google Assistant integration, ambient mode, and privacy features make it a standout addition to any connected home. While compact, it delivers big on performance, making it a must-have for those seeking a smart, stylish, and user-friendly home automation experience.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Sound quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Nice, but expensive for regular hub

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hub max is a beautiful display and is one of the standouts in the smart speaker category. The camera is a nice addition with the max but I question the cost difference between this and the regular hub. Make sure you will make use of the features before plopping down the extra cash.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size, Sound quality

    Rated 5 out of 5 stars

    Love the big screen

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own 3 hubs already, I bought the max for another room and you can really see the difference, The big screen is awesome, I can control anything with ease from there, plus the nest camera is an added benefit I wasn’t expecting.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Beautiful technology/ amazing functionality!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a thoughtful design, and the engineering is second to none. Works straight out of the box with no set up besides a log in to your Google account. Incredible sound and video; senses light levels and adjusts to ambiance; excellent for video calling via Duo (others to come soon); cleverly recognizes different people and gives them their relevant requested information; the camera tracks your movements so that when on a video call, you can move around the room. It's like broadcast quality camera tracking. Altogether, a wonderful piece of technology that integrates to virtually any room and design, and has limitless functionality while being extremely easy to use, no matter what your technical ability. I highly recommend this beauty!

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Screen size, Sound quality

    Rated 5 out of 5 stars

    Nice assistant

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The larger Nest Hub Max is a great improvement over the standard size display. The sound is noticeably better on this larger display and it includes a camera. It's also nice to have a larger display for viewing videos.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Screen size, Sound quality

    Rated 5 out of 5 stars

    Bang For Your Buck

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a no brainer to choose this smart display from google over its predecessor the Nest hub as this provides better sound quality(best ive heard aside from the Home Max) a camera, and a bigger screen. id recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant, Screen size, Sound quality

    Rated 4 out of 5 stars

    Great Screen and even smarter assistant

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen and good sound. This display gives you the extra with google assistant built in. It really is smart. Great to see Youtube videos. I normally start them in my phone and then easily transfer them to the HUB Max, or I can ask the Google assistant to play it for me.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Nice looking, easy to use, good sound.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to pair with my other small hub. It's works well with it. I have a house full of Nest indoor and outdoor cameras and they automatically paired up. Ease of use, nice looking and sounds good, can't ask for anything more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Choice for a Smart Home

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Nest Hub Max 10". The screen is bright and a great size for watching videos, checking recipes, or viewing photos. The sound quality is also better than expected. Google Assistant works well and makes it easy to set reminders, ask questions, and control smart home devices. Although, it's annoying that companies don't do cross-manufacturer compatibility. For example, I have a RING doorbell that I can't see on google products. It was easy to set up and use right away. Overall, it’s a simple, helpful device that fits nicely into everyday life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great addition

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the smaller one in my bedroom. I love that I can see the cameras, especially the front doorbell, if expecting a package.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect Smart Photo Display

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect smart photo display of my photos stored in Google Photos. Works well for my needs to control my smart home devices too. No ads!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    3 inches is a huge upgrade

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the original Nest Hub prior to this. It was our room speaker for any music we played, and on occasion, we would use it to play videos for our twin babies. Only problem was, they would often climb up along their play pen, just to get a better view of the videos playing. But with the Max, that changed instantly — now they watch from anywhere in the play pen, thanks to the three extra inches. Not to mention this doubles as a camera, so now we can step away and check on them with the Nest or Home apps. Overall, I recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Can't get much better than this

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a huge Google Product fan for a long time, and when I saw this I couldn't resist buying it. Large enough screen to see from anywhere in the room but not too large where it's obnoxious. Quick Facial recognition shows you your own personal updates, such as weather, news, travel times and etc, all to your liking. The sound is great, picks up voices clearly while rarely accidentally activating to other activity such as a tv. Not even mentioning Google Duo, Google's video call program, can be downloaded on any device almost, clear calls, and when used with the Google Nest Hub Max, if you would like it can even zoom on faces to keep the focus on you, and blur the background to hide a messy room or etc, Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Above expectation

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My smart home assistants: Echo dot -- broken not long after purchase. Google home -- can't always hear me. Echo spot: it's good but the screen is small and it's not very intelligent. I finally got the nest hub max and I love it and here is why: 1. Big screen with good resolution. 2. Good sound quality and it can be loud. 3. Can always hear you in loud environment or even when you whisper. 4. Much smarter than Alexa in terms of understanding your commands. 5. You can cast videos (mostly YouTube) or music from your computer or smartphone to it while you browse the web so that it can be your secondary monitor.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Upgraded connected home for Christmas.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product overall. There is room for improvement. The speaker is awesome but if you increase the volume to a certain level is hard for the device to hear you. and i am not talking about full volume. I had the previous version for year and no problem. this is a great product.

    I would recommend this to a friend