Customer Ratings & Reviews
- Model:
- GA00639-US
- SKU:
- 6348562
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the Nest Hub Max for its phenomenal sound quality and perfect screen size, making it easy to use. Many appreciate the helpfulness of Google Assistant and its smart home integration capabilities. However, some customers find it a bit pricey, and others have experienced issues with setup and compatibility with other devices. A few customers have also noted the absence of night vision.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Price
Love it!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it but think there price could drop on these.
I would recommend this to a friend - Pros mentioned:Screen size
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large and clear screen, very helpful when cooking.
I would recommend this to a friend - Pros mentioned:Sound quality
Unconvincing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not quite a good product. They force you to browse on your phone's apps and cast to the device even though the same apps are already installed on it. Keeps crashing or stop playing altogether very often. The camera is a good feature, but you cannot record. The utility is just not there yet.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Lesly, thanks for sending in your feedback on your Nest Hub Max. We're sorry to hear that your experience has been less than ideal when it comes to using the apps installed in your device. We'd recommend that you reach out to our support team so we can help identify the cause of the issue and help you with troubleshooting tips that may improve your experience. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, good purchased on my part.Use it everyday.
I would recommend this to a friend - Pros mentioned:Ease of use
excellent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.a remarkable machine great to keep in touch with folks
I would recommend this to a friend - Pros mentioned:Sound quality
Yes finally
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Godbye Alexa. Her smarter cousin has moved in with puctures.
I would recommend this to a friend - Pros mentioned:Screen size
Great for your nightstand or bar!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can be seen from across the room...this is awesome!
I would recommend this to a friend - Pros mentioned:Sound quality
Google
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the screen, great to listen to music on and see videos
I would recommend this to a friend Teaching tool for toddlers...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good addition to a home with toddlers. For example, if you ask Google Assistant what a Giant Panda sounds like, the screen gives you an image in addition to the sound coming from the speakers. Our toddler has been introduced to so many tropical animals. Also trying other themes like emergency vehicles.
I would recommend this to a friend- Pros mentioned:Screen size
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great no complaints good upgrade. Good screen size.
I would recommend this to a friend - Pros mentioned:Screen size
Convenient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this thing, but im still struggling on how to connect netflix & youtube from the bottomw screen. Hub won't let you watch netflix on the screen from pressing the button. Its frustrating not being able to use this to the full capacity.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi CeCe, thank you for posting your review on Nest Hub Max. We can see that you're experiencing some difficulties in watching Netflix on the device. Some video apps require you to link the app account to your Google Account in order for you to enjoy this feature. We recommend following the instructions on the link here: https://support.google.com/googlenest/answer/7214982
If you need further assistance or have additional questions, please feel free to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Sound quality
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product. Does everything that is reported.
I would recommend this to a friend - Pros mentioned:Sound quality
Great speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very improved speaker quality. Even has some bass now.
I would recommend this to a friend - Pros mentioned:Google assistant
Nest Hub
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i placed this in my bedroom and kitchen. great product. my husband and I glad we bought it
I would recommend this to a friend - Pros mentioned:Ease of use
Great for cooking
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device to set up in the kitchen, and use for recipes.
I would recommend this to a friend Awesome!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way better than the Pixel! The Pixel does not offer home monitoring. Hopefully they don’t discontinue this one.
I would recommend this to a friend- Pros mentioned:Camera
Great device
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is a great addition to my nest doorbell.
I would recommend this to a friend Google nest hub max
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, this device is The best purchase I Made, it was slot of features like reminders I also like the update it had that u no longer have to say hey Google by looking at it it will listen
I would recommend this to a friend- Pros mentioned:Sound quality
OK
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device is nice. Sound is better than I expected, but I returned it, because I didn't like the Google Home app interface. You had to go two levels deep to see camera feed.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, dlbroussard. Thank you for posting a review about the Nest Hub Max. We're sorry to hear that your experience with the device didn't meet your expectations and that you had to return it. This is not the initial impression we want you to have. We appreciate the feedback and have taken note of it. If you’re ever considering Google products in the future and have some inquiries, please don't hesitate to contact us on our Google Nest Help page here: https://support.google.com/googlenest/gethelp
Good, not great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the Max because I want to progressively make my home smart. In general, it is a good product, but not excellent. My only complaint is that the voice recognition could use some improving but all in all, I like (not love) the product. I just don't think it is worth the price that is being charged ($229) but I am hoping with future upgrades, I will feel it was worth its inflated price tag.
I would recommend this to a friend