Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$229.99

Customer reviews

Rating 4.6 out of 5 stars with 4126 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the Nest Hub Max for its phenomenal sound quality and perfect screen size, making it easy to use. Many appreciate the helpfulness of Google Assistant and its smart home integration capabilities. However, some customers find it a bit pricey, and others have experienced issues with setup and compatibility with other devices. A few customers have also noted the absence of night vision.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 4,126 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very good item

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, online access, very good quality of video

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Google Home Max

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too impressed, no battery backup and has limited features compared to any other tablet or mobile devise. Sceeen saver that is picture album is the best feature. Otherwise system is slow and limiting on functions and performance.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item. Worth for money. Nice for family to select items freely. Helpful staffs. Various variety and choices. Reqular follow up and all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Audio

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was definitely surprised by the quality of the device. Albeit the apps within the device, I would love it to have more offerings such as smooth integration with home security devices such as Ring Cameras.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Cal1290, thanks for posting your feedback about the Nest Hub Max, and we’re glad to hear that you’re surprised with its quality. We understand that having the ability to integrate your other security devices to your display can be a great addition to its functionality. Although you can stream camera video using other compatible security cameras to your Nest display, unfortunately, Ring cameras aren’t supported. You’ll find the list of cameras that work with “Hey Google” using this link: https://support.google.com/googlenest/answer/9137164

      We'd be happy to share your feedback with the products team to work on future improvements. For other support concerns, or anything we can be of help, please don’t hesitate to let us know anytime here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    nest hub monitor

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product works as expected. nothing exceptional about it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, love all the features but it is sometimes glitchy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Assistant FTW!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this nest hub max! I'm going to be making the change from Alexa to Google devices now (I have to whisper, because Alexa may hear me!). Integrates with all my smart devices, acts as a security camera in my kitchen... it's just awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for when Cooking

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great addition to my hub family. My mother loves to watch Amazon Prime in the kitchen when cooking and we can do that so much more. The display color is clear and the voice recognition does not give me any problems

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not that impressed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine but It sounds a lot louder in the store vs at home. I haven't streamed anything yet but the screen quality is good!

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, GailleN. Thanks for choosing Nest Hub Max for your home. We're delighted to learn that you're enjoying the quality of the touch screen of the device. We'd like to know more details about your audio concerns and help you with improving the performance of the device. Please visit our "Contact Us' page on the Google Nest Help site. Our team of specialists are always standing by to lend a hand: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great sounds great. No problem in fact I have two

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My xmas gift from myself

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought the pink version smaller size and i loved it, so I decide to get another one for my kitchen for my own xmas gift

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s Google.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have many Nest products and this offers seamless integration. Wish the Google system would add some features to its capabilities. Can’t change activation command, can’t set delays, etc. also the microphone has more trouble distinguishing voice commands with other sounds playing than Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JUST LOVE THIS MAX HUB

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS WANT TO TRY THE GOOGLE MAX HUB, BECAUSE I WAS A ECHO SHOW FAN,BUT SINCE I GOT MY HUB, I'M JUST SO INLOVE WITH THIS PRODUCT, ESPECIALLY THE PAUSE WITH MY HAND FEATURES, AMONG OTHER THINGS.IT CAN. I WOULDN'T GIVE IT UP FOR ANYTHING. BEST INVESTMENT I EVER MADE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!!!

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product I also have the thermostat and the net doorbell. I love the fact that I can change the temperature just by talking to the hub and also see who is at the door when the doorbell rings or when there is a motion.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not worth the stress

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wouldnt connect to my internet no matter what i tried. I traded it in and got the amazon echo 15 and LOVE it. Best buy was not at fault. The return process was very easy and quick even the day after black friday.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, LaurenM. Sorry to see there was an issue setting up your Nest Hub Max. Even though you've returned it, we'd like to hear more about your experience. When you get a second, talk to us here: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG madebygoogle

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Go Max

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great display and very easy to use if you're into Google.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the automatic dimmer setting it has at night. Also love how connects to the nest thermostat and fromt door camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    u need these

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it!!!!!! ordered more for the house. brought mom to the 21 century.... she hates technology but love her new googles.... i find her having conversations with google when i come home. love my new smart home. definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added larger screen to network

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added to our system and now have a more full networked system with 4 smaller ones throughout the house.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Good screen size. Makes your home smart!

    I would recommend this to a friend