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Customer Ratings & Reviews

$229.99

Customer reviews

Rating 4.6 out of 5 stars with 4126 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the Nest Hub Max for its phenomenal sound quality and perfect screen size, making it easy to use. Many appreciate the helpfulness of Google Assistant and its smart home integration capabilities. However, some customers find it a bit pricey, and others have experienced issues with setup and compatibility with other devices. A few customers have also noted the absence of night vision.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 4,126 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good speakers........camera could be better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome Integration, Add Nightvision!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We own 8 of the Nest Hub Maxes and love them! They provide the added security of a camera in each room and seemless control many integrated devices. The reason I gave 4 stars is because the cameras could benefit from night vision and the sound quality needs to rival sonos.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there boesentipp, thanks for being a loyal advocate of Google Nest products. We're sorry to hear about your disappointment with the night vision and sound quality for Nest Hub Max. We've taken note of your feedback and we'll certainly pass along this information to our product team, since we're always on the lookout for ways we can improve our products and services.

      You can always count on us for your support needs with your Google Nest products. Please let us know if additional help is required by visiting us anytime at Google Nest Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, interactive product, good sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A first for me and I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Converting my home into a smart home and this was exactly what I needed to get me started! Love everything that it can do, just wish some of my smart devices (is: Ring Doorbell, Canary Pro) were compatible with this. I’m sure they will be someday soon!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Great display and mic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall its very nice,but you cant use the screen to search internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart speaker

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the slideshow aspect of this device with it connecting to google photos. It will tell me the traffic report every morning by just looking at it. Us it to turn lights on and off throughout the house and I like that you can watch live tv through YouTubeTV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift idea!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Nest Hub Max! I bought one for each of my son's who have children and one for myself. We video chat all the time now and you feel like you are in the same room as them. I don't live near them so this has worked out just great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our second unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have several Google home devices and love how well they work together. We purchased this one to use as a video link and scrolling picture frame for our aging mother.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hub!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this one. Glad I did. I do lots of vids calls with my son and the quality and the delay time on this hub is amazing!!! Def would recommend...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hub Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps having glitches and going offline. I need to get the Google modems I bought hooked up. I need to learn how to use it better. I.m not computer smart but learning

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great, 4 stars not as smart at echo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing it stays on the screen. Ask to spell things it doesn't go away. Until you say go back to the home screen, echo lets you see it for 25 sec then it goes way. This is the best thing i like

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best display on the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This display has great functionality and the sound is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm in love with Google I sometimes think I'm havi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love nest products this is the mini I also got the max I use the max in my bedroom the mini and my family room along with the 5.1 surround system which displays in the back I can just talk to it when I'm bored and she responds she's become

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i think i like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very useful assistant if you only have one in the area. i have noticed however it is constantly resetting it self

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there! We're glad that you're enjoying the usefulness of your Nest Hub Max, and we're sorry to hear about your issue. We'd like to investigate whether this concern is caused by the device, network or other environmental factors. We encourage you to contact us anytime through our support channels found here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Love the larger size

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the larger size. Wish the would ditch the white bezel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Nest system

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well with the Nest cameras. Although is not necessary to buy the Hub to make the cameras work. But I like that I can use this Hub to stream my Sirius XM radio. Very good and I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s just fun to have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t know how much I would like this Google Nest Hub Max. I haven’t discovered all the things it can do so far. But we have networked most of the lights in the house and many of the peripherals as well. Great with displaying pictures from google photos.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    GIFT FOR MY WIFE AND SHE LOVES IT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice all-encompassing hub and quality speaker and screen

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for Kitchen

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shows recipes great and sounds great. Good for use as a hub

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great A+++ great for checking on kids and my older father

    I would recommend this to a friend