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Customer Ratings & Reviews

$229.99

Customer reviews

Rating 4.6 out of 5 stars with 4126 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the Nest Hub Max for its phenomenal sound quality and perfect screen size, making it easy to use. Many appreciate the helpfulness of Google Assistant and its smart home integration capabilities. However, some customers find it a bit pricey, and others have experienced issues with setup and compatibility with other devices. A few customers have also noted the absence of night vision.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 4,126 reviews
  • Rated 5 out of 5 stars

    She Loves The Nest Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Nest Hub Max for my wife as a gift and she loves it. She's not that tech savvy but with the voice controls it's a breeze for her.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Nice addition to our family room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Sound quality is pretty good for size and cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gadget

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super useful gadget .. I installed at kitchen .. and my wife love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Hub Five Stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for my wife. She loves it, every morning when she drinks her coffe, she listens to the great music on here. Calls her friends and relatives and gets to see their faces! Great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart hub charcoal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the smart hub I call my Ziggy sometimes it listens sometimes it don’t. Sometimes he tries to get smart, but in all value to good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Google Home Nest Hub

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have seen these and love the fact that my photos transfer from my phone to the Google Nest immediately. Love the recipes, the fact when we get up in the morning, I tell her good morning and she gives me the news.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always wanted to have this little guy but finally w promo going on I was able to afford it. Super happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Living room display

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is going great from installation so far. The only complaint is the days it took for installation from the day received after a delay or 2.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there Asofrightnow, we're glad to hear that you're having a great experience with your Nest Hub Max. We do apologize for any delays you might have experienced with the installation. We have a dedicated team of support specialists that you can speak to, whenever you have any questions or support needs with your Nest Hub Max. You may reach out to us by visiting the Google Nest help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Google Home Smart Display

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife's salon. Looks great with many features including being used as a display for Google Nest Security Cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Home Max. The screen is clear, the audio is well above the Mini. The recipe feature is cool, I haven't tried the hand gesture thing yet, but I have read a lot of positive reviews about it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    It's better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest is better but still not great. It's got great big screen and has good connection. But volume isnt a good as Alexa show. Plus it's a little harder to get apps in the Nest. But overall it we are still trying to figure out and so far is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything bigger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned mini hubs for years and took the plunge on this one when viewing Hulu on it took off in this house. The bass outdoes the mini counterparts and the os runs way smoother.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    If you are looking to buy for photo viewer, get s.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and easy to setup. If you are buying this to substitute a photo frame viewer get the viewer one. It doesn’t have a usb on it to add a thumb drive. I have setup my google photo app and created a folder just for the photo viewer. The album has over 600 photos in it but this thing only shows about the same 20 over and over every day. I have looked into it and notice that others are having the same problem. It not the quality of photos that’s the problem. I know this cause it does display one of the fuzzy ones, so I know it’s not the google app and by others post on read it google knows it’s a problem but doesn’t seem to care to fix it. Hope this helps.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thanks for taking the time to share your feedback. We’re sorry to learn that not all the pictures from your Google Photos aren’t showing on your Nest Hub Max.

      Google Photos uses automatic curation that attempts to remove bad photos such as blurry, poor exposure, low resolution or near duplicate. It also hides any photos that are archived or that have hidden faces in them. If all the photos are in the album but some aren't showing, you may turn off the Photo Curation, and you may also try marking your photos as Favorites. For more information, you can visit this link: https://support.google.com/googlenest/answer/9136992

      Your feedback is important to us, and we’d like to help you the best way possible. Please feel free to contact our support team anytime here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    ❤️ my Hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love ❤️ my new Nest Hub Max with Google Assistant. Even though I have not learned all that the Nest is capable of doing I am extremely happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product good service will recommend to next person love best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa no more

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, I don’t know why I waited so long to get this smart assistant with a display. I’ve been using Amazon smart assistant devices for year and have all the latest ones in different sizes, and I’m in love with nest hub max.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost Perfect! Can’t setup the cam for surv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole family loves it. Works as a great digital frame, kids watch you tube on it, duo create a land line at my house but One major milestone for me was to setup the cam for surveillance and I couldn’t so far. It gets into a infinite loop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent products, I communicate with my relatives and I can have a lot of fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision. I purchased this because my mom who is 50+ has one and it was easy for her to keep in contact with me and her grandkids.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Took over my devices

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to try out and see which I like better. Echo or Nest Hub Max. Configuration is typical Google, complex and too many settings. I tried to control my devices with it and it took them all over. Nothing works with Echo anymore. I had to remove all devices from the Nest Hub and start from scratch putting them all back into my Echo. Took two days. Lights, switches, garage door opener, plugs. What a pain. I will give a thumbs up to the Nest Hub Max. It does YouTube and YouTube TV perfectly. Also, the Nest Hub has a wider and more comprehensive knowledge for answering questions. That is something Echo could really learn from. It looks good, but the sound is not as good at the Echo Show. Overall, I give it 3 stars. Why? it cost me 2 days of work getting my smart devices back the way they were before I installed the Nest Hub.

    I would recommend this to a friend