Customer Ratings & Reviews
- Model:
- GA00639-US
- SKU:
- 6348562
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the Nest Hub Max for its phenomenal sound quality and perfect screen size, making it easy to use. Many appreciate the helpfulness of Google Assistant and its smart home integration capabilities. However, some customers find it a bit pricey, and others have experienced issues with setup and compatibility with other devices. A few customers have also noted the absence of night vision.
This summary was generated by AI based on customer reviews.
Out of the Box review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took a little while to discover how to find and control the functions I wanted to use. I wish they had operating and more detailed instruction without going on line to fine the answers.
I would recommend this to a friendHub wins
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything all in one. Nothing more convenient and better. Easy to set up.
I would recommend this to a friendLove love love
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a bunch of Google products but this is by far is my favorite, it does so much and is so much fun to play with it's like having my Google phone without having to hold it!!!!
I would recommend this to a friendA must have for any smart home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The next hub max was a purchase I never knew I needed. Having this in my kitchen has been great for recipes and entertainment. I use the voice feature so much.
I would recommend this to a friendLove the product!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend it for those for those who’s trying to build a Google ecosystem.
I would recommend this to a friendGoogle home
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our google home and all of its functions. Music, lighting, reminders, you name it!
I would recommend this to a friend- Pros mentioned:Screen size
Wanted to love
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to love it I wanted it for the pictures frame but if you mute the mic switch on the back a big fat mute mic and camera off icon appears on the screen annoying me and the wife when we just wanted a family photo
I would recommend this to a friend Good assistant, okay interface
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like other google assistant products it works really well. However the interface is bulky, clumsy and hard to navigate. The interface also lacks the ability to customize it.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Dylan, thanks for sharing your review on Nest Hub Max.Your feedback on the interface is appreciated and we're sorry that your experience with it was less than ideal. Rest assured that we'll relay this to the right team for updates we may provide in the future. In the meantime, if you have additional questions or need further assistance please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use it every day i love it, talk to google and get some cooking recipes
I would recommend this to a friend- Pros mentioned:Sound quality
Highly dependable on Youtube Premium Subscription
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device is great on it's own. Good video quality but however, it became irrelevant to me when the free youtube premium expired. I couldn't choose any songs any more.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Chichi, thanks for taking the time to share your feedback. We’re sorry to learn that you’re not able to play any music on Youtube with your Nest Hub Max.
For your Youtube music, some music services provide limited experience when you prefer to use the free version for their services. YouTube Music Premium account is needed so you can play content on demand. You can also get specific songs and albums along with music based on genre, mood, or activity, and YouTube Music’s curated playlists. You can still play music while you are on free service, but you'll get a station of songs inspired by the song, album, or artist you asked for.
Your feedback is important to us, and your satisfaction is what drives us in improving our products and services. If you need assistance, you can always contact our support team here: https://support.google.com/googlenest/gethelp
Should have a front camera
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my sister. I thought I read that this one has a front camera for Duo calls which is why I got it for my sister so she can video chat with our grandmother. Smh disappointed in myself for not catching that, but overall still a good device.
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the most part. Some apps are not good like Netflix. You can only search using voice. You can’t even scroll on Netflix
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, drummer. Thanks for sharing your feedback about playing Netflix in the Google Nest Hub Max. There are multiple options for you to enjoy your video-streaming apps using the device. You can use voice commands, cast from compatible smartphones and tap on the app tray once Netflix is linked. If you need assistance with any of the options, you can reach us on our Google Help page here: https://support.google.com/googlenest/gethelp
Finally something that works.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE IT. It is so good to call to another part of the house and speak without yelling. It also reminds me of important dates and even controls my lights. It's awesome but the vid is choppy at times. I think that's my internet provider.
I would recommend this to a friendGreat value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and you can even play Netflix on it. Defintely worth it. Plus it finds the stuff on youtube more easily than the Lenovo display.
I would recommend this to a friendThis gets constant use
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Google assistant with video. I use it to display my pictures, have the time and temperature ever available, and answer my questions. I run my lights and thermostat through it.
I would recommend this to a friendSmart
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have my smart home with google and it is supercool have everything linked
I would recommend this to a friendNest Hub Max!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this! It sits in our kitchen and is so handy for everything we need.
I would recommend this to a friendNice hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it on sale to try it and it works very well. Screen is great also the sound. You can play Netflix, YouTube, etc.
I would recommend this to a friend- Pros mentioned:Sound quality
Nest Hub 10" Smart display with Google Assist
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love how it displays,the speaker is very clearthe only reason I didn't give it 5 stars is because it's not allowing us to call out,but it will receive calls, maybe baby boomer setup problems.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Od98,
We´re glad that you loved the Nest Hub Max. Although it saddens us to hear that you were not able to make outgoing calls with it.
We recommend checking if you are using either of the 2 ways to make free outbound calls (within US and Canada) using your Nest Hub Max:
- Google Duo calls. With Duo calling, you can make and receive video or voice calls to anyone who has a Duo account.
- Google supported calls. Google supported calling allows you to make free outgoing audio calls to mobile, landline, and business phone numbers. Learn more about using the right commands to make outgoing calls with your Nest Hub Max on this link: https://support.google.com/googlenest/answer/7363847
If you still have difficulty calling your friends and loved ones using Nest Hub Max, please do not hesitate to contact our support team. It would be our pleasure to help you out if you can reach out to us here: https://support.google.com/googlenest/gethelp
'Love it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a great product with a good price! It's my constant companion in my kitchen.
I would recommend this to a friend