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Customer Ratings & Reviews

$229.99

Customer reviews

Rating 4.6 out of 5 stars with 4126 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the Nest Hub Max for its phenomenal sound quality and perfect screen size, making it easy to use. Many appreciate the helpfulness of Google Assistant and its smart home integration capabilities. However, some customers find it a bit pricey, and others have experienced issues with setup and compatibility with other devices. A few customers have also noted the absence of night vision.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 4,126 reviews
  • Rated 5 out of 5 stars

    Use it daily, love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Mom so we could could video chat. I have used mine for over a year and it has become a regular part of my daily routine for news, music, entertainment and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest Hub Max

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for your google nest setup. Good software to back it up as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Hub Max is great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very usefule fixture on my kitchen counter. I love the voice control of the home automation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to Install / Great screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and set up. However like most systems today, it takes several google searches to make what should be simple changes. Like almost all things this days, the instructions are all buried under several layers of logic. Which do not agree with my logic process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sales Person

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative that assisted me with my purchase was very knowledgeable and provided great suggestions. I am very happy with the overall transaction

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had many issues with it freezing up, needs to be restarted frequently. Very disappointing. When trying to use it to cook it never finds the recipe I’m looking for. Sound quality is decent when it works.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can do many things. Watch videos, movies, watch your video doorbell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product jut wish it has more options to add other device on there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice home hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice features especially for recipes and cooking and storing recipes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Have been using it for a year now and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Have one in every room in the house and one on the patio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great google hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this google hub evaryday works great for what i use it for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set-up was very easy for someone with a google account. Overall I like the hub very much. I can't rate it a 5 because of the lack of simple instructions to use voice match features; and in general the availability of any basic instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google AIO

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love, very nice interface and interactive google, my cellphone and apps

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent device, but not for music lovers.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is great in theory, but chances are you probably already own a device that does most of everything that this does. Video quality is good as well as music. But at max volume distortion is prominent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great addition to our kitchen. We can check our schedules for the day, get updated NEWS, watch a show, listen to music and even get the added feature of having a way to display our pictures. Great product and has a great picture for photos (good colors and contrast). I would definately do it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this item works great in our kitchen. would love to get 2 more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded from Lenovo Smart Display

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Lenovo Smart Display for sometime now. The new Google Hub Max is so much more advanced and I love the gesture controls and the fact it works so well with the Nest Ecosystem.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good merchandise bad service

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item works but it was not what Best Buy employee said it would do. When I went back and questioned him- was advised to get in touch with google

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hi there. Sorry to hear the Nest Hub Max wasn’t quite what you were expecting. We’re here 24/7 to help answer any questions you may have — when you’re ready, reach us here: https://support.google.com/googlenest/gethelp? Nest

  • Rated 5 out of 5 stars

    Google verses Alexia

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took a minute to write a review because I wanted to compare Google to Alexa...well 6 months later I must say Google is the best hands down...it provides way more info...imo

    I would recommend this to a friend