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Customer Ratings & Reviews

$229.99

Customer reviews

Rating 4.6 out of 5 stars with 4126 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the Nest Hub Max for its phenomenal sound quality and perfect screen size, making it easy to use. Many appreciate the helpfulness of Google Assistant and its smart home integration capabilities. However, some customers find it a bit pricey, and others have experienced issues with setup and compatibility with other devices. A few customers have also noted the absence of night vision.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 4,126 reviews
  • Rated 5 out of 5 stars

    Duo with Grandma

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mother during Covid so we could video chat and share photos with her of her kids and gra babies! It is the 2nd one I have purchased and I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only for seeing who is at your door but search hands free just by saying “hey Google”! The base on this device is impressive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it much better than alexa picks up your voice better

    I would recommend this to a friend
  • Cons mentioned:
    Night vision

    Rated 2 out of 5 stars

    Not impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried this product for the camera to secure my home. There is no night vision and the home screen doesnt lock for my use only. The voice control is only supposed to work with my voice but it still allowes everyone in the home to use it. This my work for someone else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All you need in a home hub

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest hub max is far more responsive than the oroginal nest hub. All of my automation responds faster than before

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great display

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great display, bright and clear. Like that the camera can be used as a nest cam. Compatible apps and add-ons are less than Alexa and not as customizable but so far it fits the need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kidd love it and use it all the time. I live the automation options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a lot more features than I thought. Aside from the time display, music, google ask, call features, etc. It can also connect with Netflix, or work like a digital photo frame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bill H

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and helpful device. It also is a compact device useful in the kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one I bought well worth it thank you Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome gift for the ones you love!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It,s the best gift you could possibly buy for someone you love!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY IT!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVEEEEEEE MY GOOGLE NEST! Don't hesitate to buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hub

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this for a year now, and absolutely love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love Google home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my 1st Google home so I decided to get a newer one thinking it would be better but it's the same... So nothing greatbfor being new but I still love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one for a different room and loving it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got at discounted price over holliday good product have 3

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is very good We found it to be very useful at home and the quality is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A big upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to upgrade the original hub and did just that with the Max. Lot's of new features combined with the qualities I trust make this an excellent addition to the home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. Works perfect in my smart house. Recomendado

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Buy sales person Arturo Morales is BEST.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy sales person Arturo Morales always doing an n outstanding job assisting us with our purchase from Best Buy.

    I would recommend this to a friend