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Customer Ratings & Reviews

$229.99

Customer reviews

Rating 4.6 out of 5 stars with 4125 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the Nest Hub Max for its phenomenal sound quality and perfect screen size, making it easy to use. Many appreciate the helpfulness of Google Assistant and its smart home integration capabilities. However, some customers find it a bit pricey, and others have experienced issues with setup and compatibility with other devices. A few customers have also noted the absence of night vision.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 4,125 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great Peoduct

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my mother as a Christmas present she absolutely loves it. Large screen and variety of features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size, Sound quality

    Rated 5 out of 5 stars

    A must for any house

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the build and quality. So easy to use and definitely great for pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 4 out of 5 stars

    Large screen, Nice sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a little older so the larger screen is really nice. I don't make calls or anything fancy but I do view my various security cameras. The one thing I really like about this is the sound! It sounds very nice compared to my original Hub. One thing I don't like (and it might just be me) is how difficult it is to set this up for multiple people and accounts. I still can't quite get it so others can not view my calendar and I don't see theirs. I am sure it is something I am doing incorrectly but it still seems much more difficult than it should be.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant, Sound quality

    Rated 5 out of 5 stars

    Amazing Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift from my husband. I have only had it a few days but I am already in love. Being able to see pictures scrolling through is by far my favorite part but not far behind is the camera, my children and I are able to video call my parents anytime and during covid especially is wonderful. I love that I can ask google for recipes or get information on things I need without even touching it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Great in every way

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before buying this model, I already had three smart display; a JBL, a Lenovo 8" and the 7" Nest Hub. The Nest Max Hub fits perfectly in my kitchen and the 10" screen looks great. The sound is clear and the bass is decent. The smart features are the same as the other plus being from Google, it gets the updates first plus Netflix. Satisfied with my purchase. It's a good excuse to stay longer on the kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great for multiple uses

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great! We keep it in our bathroom and play music while our son gets ready for bed. It’s easy to check our cameras and the weather. We’re going to get another one for our kitchen. We have found that this is much easier to use than keep your phone open at all times. We also use this as a monitor to watch our son on the camera when we’re on work calls.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Better than I thought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also have the Nest Hub and only anticipated a little better sound quality. However, this product has exceeded my expectations. The screen and speakers are great. The bass really thumps! New useful features are constantly being added. It also has a built-in camera for video calling and home monitoring. The camera also enables the ability for gestures with capability to identify people. A great device for the family.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Better screen and more bass

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an older version with the smaller screen purchased this one on Black Friday for a good deal. This has a larger screen plus awesome speakers to it. Plus since I have an Apple phone and can use the Google duo to video chat with people who have android phones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for about a year before I connected it. Works well except I can’t get the sound very loud. Playing music it’s booming but ask it anything snd it’s not very loud. I also use it to randomly display my picture gallery.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    A portable product that entertains

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Hub is easy to install. It plays my favorite songs. It does its job. I will buy another one.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Used More than Expected

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife uses it for cooking and all the common commands that we give Google's Assitant. Use it to see people at the door since it is connected to the Google Nest Video DoorBell. Alongside using it as a Nest Video Security Camera, I use it to play music, Youtube videos, Netflix shows, cooking instructions, set timers, call people via Google, video call w/ Google Duo. Speaker is loud for it's size.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better technology than Alexa, Great and easy to use and setup.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Screen size

    Rated 5 out of 5 stars

    Amazing Screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is noticeably larger than a regular our standard Google HUB’s and their is a built in Nest cam which I did not know when I purchased it. I feel like I got a bonus camera for free. My only complaint would be that the screen alerts the viewer if the camera feed is being viewed live, so you can’t necessarily use it as a nanny cam.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Great Ecosystem Capabilities

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a full Google Assistant Smart Home Ecosystem. I love using the Google Nest Hub Max to help automate my home. It’s ability to work with multiple smart devices in my home make it so awesome. Great sound. Amazing features. Top of the line product!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It's a Nest Hub - but BIGGER. :-)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Nest Hub Max, and my 4th Nest Hub display. The max has a decent sound to it, works well as an audio source or to manage my thermostat, lights, etc. - it's a great control panel for a smart home to have! I do think at regular price, they feel a bit steep but if you catch them on sale, they are well worth every single penny!

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Screen size, Sound quality

    Rated 4 out of 5 stars

    Slight step up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a bigger screen. Speaker is pretty good for music and videos. Camera is a nice touch when used as part of home security camera system.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    wish it was smaller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this compared to our 7" version. It has the one the 7" didn't, a camera. Now she can watch youtube videos, get all her daily information, make and receive video calls, and access smart home devices, win-win for her. All in all it works the way it should and gets better with updates. She likes the camera feature that follows the subject but at first it was creeping her out. She is an apple user through and through but prefers google devices to alexa devices and this is a major reason why.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Hub and Camera in One

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest Hum and Nest Cam in one. This hub is great as it doubles as a nest cam. I can watch TV and you tube videos, monitor other nest cams, make phone calls, and when I am away I can turn on the camera to double as another security camera. More useful than Alexa in my opinion. Try to find on sale or with a deal. They might discontinue with all these features.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Absolutely love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was simple to install and use. I also use it as a picture frame and it works nicely with my google photos. I can ask google to show me more pictures from that day or show me photos of specific people. My only concern is that it is a big jump in price from their previous screen but you do get a little more...more screen and more capabilities including calling via duo.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 4 out of 5 stars

    Solid Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid device that provides the ability to do Google Duo and check our nest cameras, which is the main reason we purchased it. It's larger than expected. Sound quality is very good. Unfortunately there is no way to adjust different aspects of the sound. For example, the Nest camera audio for the baby monitor tends to be very quiet. But if we crank up the volume and use Google Assistant or receive a Google Duo call, we are then blown away by the loudness of the aforementioned apps.

    I would recommend this to a friend