Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$229.99

Customer reviews

Rating 4.6 out of 5 stars with 4126 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the Nest Hub Max for its phenomenal sound quality and perfect screen size, making it easy to use. Many appreciate the helpfulness of Google Assistant and its smart home integration capabilities. However, some customers find it a bit pricey, and others have experienced issues with setup and compatibility with other devices. A few customers have also noted the absence of night vision.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 183 Showing 3,641-3,660 of 4,126 reviews
  • Rated 5 out of 5 stars

    Cool little gadget.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful! Around the house especially around the kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid little assistant. Better then alexia

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google has this stuff down. Good little assistant!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product work really well especially displaying the pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Best!!!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best!! I love my hub!! displays family photo's and music perfect! I would not go with anything else in the future unless it were an upgrade to these!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Smart Display

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best I have ever had- fast smart and looks great on countertop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and set up... Decent Sound...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun to have in the house. Does everything it supposed to do well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Photo Frame

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the photo frame display is great. It’s a little complicated to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems at all!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and good working device! Good experience at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift! My family and I loved it so much!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we have now given it to several other family members to enjoy!

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 1 out of 5 stars

    Set up is incredibly frustrating

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are so many things that aren’t covered in their thin documentation. The unit has to be setup using an app on YOUR cell phone. It also, without telling you, relies on a bunch of info it silently pulls from the cell phone during setup. The home address of your contact info in the contact record of your cell phone is used to set the time zone and get the local weather...again without making it clear. Then on top of this the support help has been terrible. Each call starts exactly the same with provide them all kinds of info (email, call back number, how did you pay for the device, shipping address, and let put you on hold for 3-5 minutes while they look into it. Then they have you go through a “factory reset” procedure, which, get this, doesn’t fully set the device back to its initial settings, so in some cases you have to ship the device back to them to reset it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Display

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my needs helps with automation within my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device! Highly recommended! Follows speaker well.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Not worth the premium at all

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this larger one after a positive experience with the smaller nest hub 7. However, similar to my other review, i do not think it is worth the price. The OS is also very laggy on this despite the promptness and acuracy of google’s assistant. I think this is more appropriately priced at the $99 of the nest hub 7 rather than its current $229 premium.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, ChrisM. It's unfortunate to hear that you're experiencing some lag issues for both your Nest Hub Max and Nest Hub (2nd gen). It's important to us that we provide you with the best help possible and identify the cause of the lag you're experiencing and find a better resolution for you. Please reach out to our dedicated team of specialists on our Google Nest Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Google nest hub is a great information gadget

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use our nest hub everyday and enjoy all the perks that come with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I got so I can see my cameras on the display

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item to buy. My whole family uses it with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family entertainment

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google runs my whole house and the family loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. I would definitely buy it again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hub max

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. However takes a while for Google to understand the user and the reverse us true as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goooood item………… Good price …………………………….. Gooooood

    I would recommend this to a friend