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Customer Ratings & Reviews

$229.99

Customer reviews

Rating 4.6 out of 5 stars with 4126 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the Nest Hub Max for its phenomenal sound quality and perfect screen size, making it easy to use. Many appreciate the helpfulness of Google Assistant and its smart home integration capabilities. However, some customers find it a bit pricey, and others have experienced issues with setup and compatibility with other devices. A few customers have also noted the absence of night vision.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 187 Showing 3,721-3,740 of 4,126 reviews
  • Rated 5 out of 5 stars

    Great and versatile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use the webcam all the time for FaceTime calls with the family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good, nicce and powerful. Speakers are amazing!!

    I would recommend this to a friend
  • Cons mentioned:
    Night vision

    Rated 3 out of 5 stars

    no night vision :(

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beautiful built display but no night vision on the camera

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't explored everything but this product is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great picture frame

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice but wish it was less laggy. its a bit slow at times

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Renzo, thanks for taking the time to share your feedback. We’re sorry to hear that you’re experiencing a slow interface with Nest Hub Max.

      We could be looking at a possible connectivity issue that affects the overall performance of your Nest Hub, and it’s important to make sure that this is not caused by a spotty or weak Wi-Fi signal. We suggest checking your Wi-Fi network for a strong and reliable connection. If you have too many devices connected on the same bandwidth or if your network package is not enough to handle the data traffic on the network, removing other connected devices to your Wi-Fi may relieve network congestion. You can also try doing a factory reset to improve its performance.

      If you need assistance, you can always reach out to our support team You can contact us using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son he loves it and uses all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    really good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality , screen with really good image,and features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item. I am a google fan! This product is amazing !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love everything about it and it is great to make calls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to our household!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this at my wife's request and we both love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great i use it all the time music and all!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whats the temp

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Keeps me in touch with the outside world in ways different than the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing else compares to the quality of this unit!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy and fun to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. My family really enjoy this model with the video calling compared to the first model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already owened two Google hub. I dont regret this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent upgrade. Lots of features over the previous kidrl

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice! I like it can control your smart home! I connect it to my phone and it's easy to use

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Outdated software doesn't work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    False Advertising. It said we could call family on it but this device is so old and outdated, all the methods to call it are obselete and no longer supported. Returned it and then best buy ate my 15 dollar credit without refund. Awful experience 0/10.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, Anna. We're sorry to see the Nest Hub Max wasn't quite what you were expecting. Even though you've returned it, we'd like to hear more about your experience. When you have a moment, here's our survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG madebygoogle

  • Rated 5 out of 5 stars

    Great product from google

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always fan of gadgets and google nailed on this one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lack of a browser

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it had a better user friendly browser built in.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Colorado, thanks for posting your feedback on your Nest Hub Max. We're sorry to learn that your experience with the built-in browser didn't meet your expectations. Please know that your feedback here helps us understand your preferences better and rest assured we'll relay them to the right team for future improvements. We'd like to know more about your experience with the browser and see how we can improve on it. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest