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Customer Ratings & Reviews

$229.99

Customer reviews

Rating 4.6 out of 5 stars with 4126 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the Nest Hub Max for its phenomenal sound quality and perfect screen size, making it easy to use. Many appreciate the helpfulness of Google Assistant and its smart home integration capabilities. However, some customers find it a bit pricey, and others have experienced issues with setup and compatibility with other devices. A few customers have also noted the absence of night vision.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 4,126 reviews
  • Rated 4 out of 5 stars

    Trust

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool to have @ home , google’s listening is on point

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi CoolDude, we appreciate your time sharing your feedback with us about the Nest Hub Max and its Google Assistant. Google is committed to keeping your data private and safe. The Google Privacy Policy applies to all Google services, including the Google Home app and Google Nest, Google Home, and Chromecast devices. The Google Nest Privacy Help Center article provides more details about how Google Nest connected home devices and services work, and how we collect and use data when you use these devices and services.

      If you use any Nest device with a Google service like the Google Assistant, we may use your activity data to influence the ads you see. These Google services can include: Google Assistant (or the Works with the Google Assistant program), YouTube, Google Maps, Google Calendar, Google Duo, Google Home app and the like. You can manage your ads settings, including turning off ad personalization completely, at https://adssettings.google.com/. You can also manage your activity settings, including turning off Web & App Activity completely, in https://myactivity.google.com/.

      We're always here to help improve your experience. For any concerns or questions, please contact us anytime at the following link: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Great item for the home!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Q&A feature. My 10 year-old uses it all time. The only con is the viewing area is limited.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google HUB

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this! It works great if you are a Samsung Nerd.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I mean you get what you get...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very useful, essential piece of tech, I enjoy it, but there are more solid options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still getting used to it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think we have a winner. Just have to continue to play with it and discover its capabilities.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s ok

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this with a great value during fall. Not a lot to say about

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love of Family

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the product however a family member needed a Hub so gifted it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift and he loved it. He loves all things tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my husband loves it!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my husband loves it!!! It was a birthday gift for him...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it Works well with everything smart in my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad to buy this device to replace the Amazon one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google assist

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have liked to have kept the sleeker Alexa version but have adapted to this one

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Super limited

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't download any apps so you are stuck with what's on there. Google apparently doesn’t make enough money so they are raising there $150 subscription to $200 a year. Nest cameras are slow to log into so we bought this to keep it on the nest door bell camera but it kicks out the camera once or twice a day. You can't show all of your cameras at once either. Only 1 at a time and still takes 5 to 10 seconds to pull up even though we have 600 mbps fiber optic internet service. Super limited for $200 a year subscription.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, Jefafa. Sorry to see the Nest Hub Max may not have been the perfect fit. Your feedback is valuable to us and want to hear more — when you have a second, share your thoughts here: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG madebygoogle

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg we love our google home and have one in every room

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful and fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but wish it had an ability to search the web or provide a way to utilize a keyboard.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good connectivity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Connects all devices. Cannot download apps like a tablet. This is the only downside

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Good but bad!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item returned because it was not compatible with my Ring door camera and 5 other Ring cameras and I was not going to replace all my cameras to be compatible with the unit. So replaced it with an Alexa that is compatible with my existing equipment.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for the kitchen so I can make video calls to my friends while cooking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade to the Google Hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love upgrade from my google hub to the google max.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift. Has lots of options for a family.

    I would recommend this to a friend