Customer Ratings & Reviews
- Model:
- GA00639-US
- SKU:
- 6348562
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the Nest Hub Max for its phenomenal sound quality and perfect screen size, making it easy to use. Many appreciate the helpfulness of Google Assistant and its smart home integration capabilities. However, some customers find it a bit pricey, and others have experienced issues with setup and compatibility with other devices. A few customers have also noted the absence of night vision.
This summary was generated by AI based on customer reviews.
Good assistant
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the hub. I mainly like the photo frame function
I would recommend this to a friendMeh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasnt as intuitive as I expected. Everything was just ok about it. If it was free I'd take one, even at 50% off it seems like a bit much.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hey there, kewelmike. Thank you for taking the time to share your thoughts on the Nest Hub Max. We appreciate your feedback and understand that your experience fell short of your expectations. We apologize if the device did not meet the level of intuitiveness you were anticipating. We strive to provide products that are user-friendly and efficient. If you have questions and other concerns, we recommend reaching out to our dedicated team of specialists on the Google Help Center page here: https://support.google.com/googlenest/gethelp
Get the Pixel Tablet Instead.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent for just a hub but lacks alot of simple features. I recommend speeding the extra money on the Pixel Tablet.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi SarahT, thanks for letting us know about your Nest Hub experience. We want to help you get it working as expected. Contact us at your best time, check out this link: https://support.google.com/googlenest/gethelp?sjid=14173319662145596140-NC
Ok hub
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a average hub with basic functions, mostly used to tell time
I would recommend this to a friendBrand response from Google Nest Support
Posted .Hi IsiahM, we appreciate your feedback. Nest Hub Max offers a more comprehensive smart home experience with features like voice-controlled media, scheduling, and smart home integration. Explore the possibilities here: https://support.google.com/googlenest/answer/7130274?hl
Hub Max
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must need for any home. Connects to all your SMART devices
I would recommend this to a friend- Pros mentioned:Sound quality
super great tool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my nest hub, working great, clear pictures, sounds great.
I would recommend this to a friend Hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google has good products can’t go wrong must buy..
I would recommend this to a friendGoogle Next Home Hub Max Whatever - Garbage
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t write reviews but these things are absolute garbage. I spent so much money on 3 of these things because I thought I wanted to replace my Alexa’s. What a mistake. It’s now been 3 months and I get more angry every day. They NEVER hear when I say something. 100% of the time I have to say it twice. I do not have a soft voice, I do not mumble, and I am no more than 15 feet away MAX. Even more ridiculous is that many times I will be right next to my kitchen device, but it won’t hear me. But the device 150 feet away in my sons bedroom will hear me but say that it doesn’t understand. There are many more faults. But this is the only one I have the patience to write about. Further evidence is that 2 weeks after I got them, I couldn’t get them to set up. The UI is impossible when configuring multiple devices, thermostat, cameras, smoke detector, and hue lights. So I had the geek squad out. They basically said I was making a mistake, and actually gave up before getting everything 100% working because it was too hard for even them to understand. Bottom line, don’t waste your money. Stick with rocket boy Bezos and buy the Alexa. Or if you really want this Google nonsense I’ll sell you mine for the fricken $250-ish I paid each
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, thank you for sharing your review here with us. We can only imagine how frustrating your experience has been with your Nest Hub Max. We'd recommend that you reach out to our support specialists so we can assist you in identifying the cause of the issue and help in improving your experience with the interface and the device in general. If you'd consider giving your Nest Hub Max another go, please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Screen size
Love it!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this! Love that I can watch my shows and read the internet from anywhere I put it!
I would recommend this to a friend - Pros mentioned:Sound quality
Great speaker!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice quality speaker! Love having the camera to make sure everything is good at all times
I would recommend this to a friend not so good
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.terrible software, half of ther features only work when they want to. integration is not good. google as a company is irresponsive.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, ScottL. We appreciate your feedback, and we’re sorry to hear about your challenges with using the Nest Hub Max. We’d be happy to help improve your experience if you can tell us more about your concerns. You’ll find our dedicated team always at your service here: https://support.google.com/googlenest/gethelp
Great for video calls
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hub does what I expected it to do! Great for video calls
I would recommend this to a friend- Pros mentioned:Screen size
Hub Max
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought on sale to give to my Daughter for Christmas. She loves the bigger screen on the Max.
I would recommend this to a friend - Pros mentioned:Sound quality
Great Home Hub
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect addition to go with a nest doorbell or a standalone Home Hub. Great picture quality.
I would recommend this to a friend Smart Display
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this with the Google TV bundle.. works great.
I would recommend this to a friendUseful for when I am cooking!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that I can use it to pull up recipes when I am cooking.
I would recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Setup
just a good speaker, everything else is unreliable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.- doesn’t work with 10 mbps broadband internet - unstable connection with WiFi and devices - most complicated setup - good speakers - consistent sync issues
No, I would not recommend this to a friend Nice
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice quality item Would purchase agian no complaints
I would recommend this to a friendVery advanced. Technician was very knowledgeable.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Impressed, but need to learn more. Got off to a good start.
I would recommend this to a friendPoor connection with Owl security cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor connection with Owl security cameras and Wes camera
I would recommend this to a friend